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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Francisco, California
Positive section of review
Location is very convenient, turn right after come out the hotel, union square just few blocks away. From there you can easily access cable car, hop on and hop off bus etc. 8 mins walk from Powell BART station. The building was renovated a year ago, everything looks fresh and modern. My room is at 6th floor, king bed with sofa bed, it has 2 separate bedrooms, The sofa bed is in other room. 2 TVs.
Negative section of review
It will be great If they offer hot breakfast. The breakfast is ok, only cereal, bread and bagels, no eggs or bacon. They don’t have kitchen to cook stuff. No microwave in room. But the front desk offered me the microwave in the breakfast room.
Short Pump, Virginia
Positive section of review
Wonderful guest service and front desk people were very friendly and prompt. Room was very clean and never seen any bugs. Well kept place and couldn't ask for a better place to be for an extended stay and Nice clean property. Very polite staff. Great management. Comfortable beds . Clean environment. Very convenient. Good breakfast.
Mattoon, Illinois
Positive section of review
Location was perfect. The beds were great, very comfortable. Check in was smooth and easy.
Negative section of review
Pillows were aweful, hard as a rock extremely uncomfortable. Hot tub was not working properly, NO jets just got water. The couch looked dirty and gross, wouldn't want to seat on let alone sleep on.
Burbank, California
Positive section of review
The convenience of where I wanted to be. The bed was amazing. The room was clean.
Negative section of review
The elevator was broken and had to be reset often. Which is an inconvenience for me since I am handicapped. I was stuck on the 2nd floor when I wanted to leave to go places and had to wait until it was reset. I wasn't happy with that at all.
Birmingham, Alabama
Positive section of review
The staff was wonderful, the breakfast was good
Negative section of review
The Noise!!!...The noise from the street is the only thing that will keep me from ever going back and the other guests were soooo noisy, even at midnight but it's the noise from the bars on the street that was so bad...Stay Monday-,Tuesday and Wednesday and it will be great!
York, Pennsylvania
Positive section of review
The bed sheets was dirty and bugs everywhere
Negative section of review
Bed condition and the bugs
Brookings, South Dakota
Positive section of review
The staff was very helpful and kind
Negative section of review
A little outdated
Sedona, Arizona
Positive section of review
Property was close to trails.
Negative section of review
The refrigerator froze all our food. Even on the lowest setting. Beds weren’t very comfortable. Water pressure for the shower was very low
Tampa, Florida
Positive section of review
Location and setup
Negative section of review
Room 160 had a plexiglass wall making the toilet visible to the rest of the room. Very weird. We got a different room.
Hollister, California
Positive section of review
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Negative section of review
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