1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Seabrook, Texas
Positive section of review
The staff was amazing and friendly. The rooms were very clean and big, I received 2 king size bed rooms for the price of the double queen bed price due to an issue w/plumbing so the room I reserved was not available.
Negative section of review
I did not like that when I arrived our rooms were not ready so they advised it would be 10-15 minutes longer. I returned 15 minutes later and they were still not ready. They also advised the rooms were next to each other
Lubbock, Texas
Positive section of review
Everything was fine. TV was not big enough to be so far away. A clean nice place to stay.
Roseville, California
Positive section of review
Sandra the front office assistant was amazing on helping us improve our stay.
Negative section of review
Advertising was definitely not how the rooms looked. I would definitely not choose to stay at this hotel again.. I don't like making these reviews, but once I decided to have a conversation with the manager, I got 1 call back and never heard from them again. Hope they figure out the problem because you can't miss it.
Santa Fe, New Mexico
Positive section of review
Staff was friendly and helpful. Loved Secreto Bar.
Negative section of review
Room is kind of small. No air conditioning but we were able to open the window.
Nashville, Tennessee
Positive section of review
The price and the breakfast was good.
Negative section of review
Room had several problems. Bathroom door squeaked and only one sink and dressing area. Noisey hallways...people yelling down halls.
Atlantic City, New Jersey
Positive section of review
The double bathrooms in my room
Boston, Massachusetts
Positive section of review
Location. That is all.
Negative section of review
Staffs were not freindly. There was one staff, big white guy and suited up, he seems nice and polite at first, but when I had to translate what he said to my mom, who cannot speak English fluently, he seems annoyed and irritated, and gave us a nuance or an warning that we should not talk with each other while talking with him. Same guy when we checked out. I wanted to pick up my bags stored in the hotel, he notified the staff in charge. I waitec for 15 min, starting to worry about the departure time, and asked again for my bags, he was so annoyed and even mad by my quetion. Well, as a hotel staff, he should be able to ease my worries and notified again. I even felt a bit offended, thinking it might be a racism against my family.
Biloxi, Mississippi
Positive section of review
Peaceful and clean
Negative section of review
Nothing I didn't like