1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Blaine, Washington State
Positive section of review
Location is beautiful and plenty of activities for kids and dogs. Wife enjoyed the spa and the pool was great for the family. Restaurant has a good selection of choices and portions are large enough to share. Bikes were also great to take around the spit.
Negative section of review
Place is in need of some maintenance paint is peeling, shingles are falling off the siding. Lawn toys are a great idea but missing pieces and broken. I'd be a bit disappointed if I was going for a couples weekend as the service, cleanliness just aren't to the level of the resort feeling they are trying to have. Seems like there isn't communication when booking through a third party website, requested a crib and dog bowls and even called to clarify prior to showing up but neither were in the room at time of arrival.
Athens, Georgia
Positive section of review
Super clean and staff was nice. Breakfast was amazing for a hotel.
Negative section of review
N/A
Knoxville, Tennessee
Positive section of review
None. I did no took break first
Negative section of review
Too much smoke smelt cigarette is too high inside of the room
Grantville, Pennsylvania
Positive section of review
Right off 81, close to Hershey
Reno, Nevada
Positive section of review
Beautiful and comfortable
Negative section of review
I arrived at the airport at 12:30am. Several shuttles to other hotels were waiting, but there wasn’t one to the SureStay. I couldn’t find a phone # on my receipt. I was exhausted! Someone said it’s too bad, the hotel is just the other side of that parking garage, so I schlepped my bags across 4 lanes of freeway ( fortunately, at that time, there was no traffic) then through the parking garage, across another four lane freeway to the motel. When I told the man at the transportation desk what happened, he said, well, the number is on our business card! Great, I said. I made my reservation online. how am I supposed to get that card? Lovely place, but be sure you get that shuttle number before you leave home!i
Clayton, New York State
Positive section of review
Like every thing
South Hutchinson, Kansas
Positive section of review
Nothing!
Negative section of review
There was roaches and mold and they would not refund me. It was unsafe for my family
Las Vegas, Nevada
Positive section of review
Quite
Negative section of review
N/A
Baileys Harbor, Wisconsin
Positive section of review
It’s close to where my family wanted to go see and it’s also easy for self check in and check out
Negative section of review
Just the water
Chicago, Illinois
Positive section of review
Close to all the places we wanted to visit.
Negative section of review
We didn’t complain that our room was hot and would not cool down properly