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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Bruno, California
Positive section of review
Clean room with all amenities needed refrigerator microwave coffee maker iron and board. The room was very nice and modern and had a dining area with a lounge. We will definitely stay again. Nice outside area to lounge.
Pigeon Forge, Tennessee
Positive section of review
Extremely convenient to main strip, walking distance to popular attractions (Hollywood Wax Museum, Titanic, etc.). Clean, VERY nice staff and very helpful. Would stay again!
Negative section of review
Can’t complain
Gaylord, Michigan
Positive section of review
The only things we liked here were the location and the young lady working the front desk when we checked in.
Negative section of review
Breakfast attendant was not great. The HVAC unit in our room was VERY loud all night. The toilet in our room seemed to drip all night long. Definitely more negatives than positives at this Best Western.
Kissimmee, Florida
Positive section of review
Quiet, comfortable, other guests are very friendly and staff is welcoming.
Negative section of review
While parking wasn't necessarily an issue, there is very limited parking. I didn't experience too many issues as the other guests and myself were accommodating to one another and moved our cars whenever we needed to for the other guests.
Miami Beach, Florida
Positive section of review
Location was excellent. Nice that they include 2 chairs per rental condo.
Negative section of review
Building is outdated. Policies regarding towels are ridiculous considering the price of the rental. You have to turn in dirty towels downstairs to get clean ones. Kitchen had a coffee machine and toaster but no pots or pans (we had to buy some) and a few plates and cups. We ran out of toilet paper after 2nd day and had to go downstairs to ask for a new roll. We are used to hotels that provide more supplies or come to the room proactively at least offering supplies. It felt like hotel is tight for money and cutting corners or weary of guests who may not be careful with supplies. Neither scenario is ideal.
Key West, Florida
Positive section of review
The location was fantastic!
Negative section of review
We had tiny ants in our room, on our bedside tables, bathroom counter, etc. Our friends’ room didn’t have properly working air conditioning and despite complaining, it was never fixed. They also had ants. The food was very cheap and very underwhelming even for a free breakfast offering.
Duluth, Minnesota
Positive section of review
Location was convenient
Negative section of review
Rooms smelled of cigarettes
Newport News, Virginia
Positive section of review
The ROOM
Negative section of review
Nonthing
Morgantown, West Virginia
Positive section of review
The Room was clean. Beds were cozy. Staff was friendly. Room was affordable.
Negative section of review
Walls were thin though so my mom was up all night hearing the noise in the hallways. Mom had to do a very long walk to get to the room.