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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
I had a very nice room on the 10th floor with a great view to the park. The location was very convenient for me. The room was clean and very quiet, with a nice (tall) bed. There is a tea pot in the room and tea bags at the reception area, and hot coffee in the morning, that was nice.
Negative section of review
I was a bit cautious when I booked – normally hotels charge the first night in case of no-show - but Mulberry hotel warned they would charge the whole amount. But luckily there was no emergency and I didn’t have to cancel. Another unpleasant surprise was that the hotel didn’t want to charge my debit card - even though it had already successfully reserved the necessary amount on that card. That was strange. I ended up paying cash which was ok but charging the card would be more convenient. The staff members at the reception were polite but not particularly friendly. The lady who came to do cleaning in the morning I was checking out was super-nice. There are strict rules to check out at 11am, if you are late each hour would cost $25, and after 2pm there will be a charge of another night. If you lose the key it will be a $10 fine. Luckily it didn’t happen to me, and it’s good to know the rules in advance - but again, I was just happy that nothing went wrong, otherwise it could have been more unpleasant than necessary.
New York, New York State
Positive section of review
Very good price for the location. Although breakfast was not included, eating at the bar was cheaper than going out.
Negative section of review
Bedroom too small for two inhabitants. We barely had room to be standing at the same time.
Erie, Pennsylvania
Positive section of review
The outside was clean and looked nice. The hotel lobby area was. Lean, bright and inviting.
Negative section of review
We went to our room and as soon as we walked in we were hit with cigarette smoke smell. And a nasty stain on the sheet on side of the bed. I did go right to the front desk with photo of the sheets and was promptly moved to a different room. The layout was nice but the beds were hard. I hate to complain but it was not a good experience.
Beverly, Massachusetts
Positive section of review
Beautiful facility and grounds. Exceptional.
Boston, Massachusetts
Positive section of review
Location Nice amenities Free breakfast
Negative section of review
Very loud. We were on the 7th floor and the noise from the street was still very loud. I didn’t sleep well due to the noise.
Atlanta, Georgia
Positive section of review
Great stay and quick walk to the Braves!
Atlantic City, New Jersey
Positive section of review
Location, attractions. and price
Negative section of review
Water pressure in the room and no microwave in the room
Waldorf, Maryland
Positive section of review
Location and price
Negative section of review
No elevator
Southbury, Connecticut
Positive section of review
Clean and friendly