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The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Boston, Massachusetts
Positive section of review
We’ve stayed here several times before an early morning flight the next day. It’s clean, quiet, convenient and the staff are always friendly and accommodating. The restaurant is actually quite good for a property at a major airport. The 24/7 shuttle to the airport runs every 20 minutes and takes between 5 and 7 minutes to get you to your terminal, and about 10 minutes to get to the rental car facility. It’s a Hyatt Regency, so what’s not to like? We’ve gotten to know some of the staff over the years we’ve been staying here and they remember us (shout out to Vinnie at the Harborside Grill!)
Negative section of review
Nothing
Point Arena, California
Positive section of review
Awesome renovated motel. A fantastic breakfast is included and is delivered to your door at a time you select. Walking distance to the great restaurants in town and friendly staff.
Negative section of review
Nothing!
Erie, Pennsylvania
Positive section of review
It was clean and comfortable. The staff was great - the original room had a faint cigarette smell and we had no issues getting another room.
Greenwood, Indiana
Positive section of review
Close to the location we needed to be.
Negative section of review
Smell in the room, it must have been a pet room. The rooms need updated, the bathroom door in room 105 looked like it had been destroyed by a dog. Tub had rust.
Atlanta, Georgia
Positive section of review
Clean, great restaurant next door.
Negative section of review
Sink poorly drained Water on floor.? Leak somewhere in room.
Huntsville, Alabama
Positive section of review
All the services were great
Negative section of review
Na
Daytona Beach, Florida
Positive section of review
The alleged price… lol
Negative section of review
The power was out when I got there for more than 45 minutes and the woman on staff wouldn’t call anybody… she just kept saying, “let’s hope it comes back on…” what a joke.
Los Angeles, California
Positive section of review
Location and staff
Negative section of review
It’s been a month and I still haven’t gotten the security deposit
Newark, New Jersey
Positive section of review
The bed was good
Negative section of review
The are an airport hotel without a functional shuttle to the airport. The primary value of an airport hotel is airport access, and I selected this hotel because I had an early flight. Their airport shuttle doesn’t go all the way to the airport! Even the desk against suggested I get an Uber. I did get an Uber, and we were trapped for ten minutes because the lock has a lift gate that would not open despite several calls. I finally had to walk back to the hotel and get someone to do it manually.
Rockford, Illinois
Positive section of review
Friendly check in
Negative section of review
Room not clean.. list of issues left with key at unattended desk when leaving, eg, food bits on dirty carpet, dust on most surfaces, microwave inside had dried food bits inside. Breakfast disorganized in lobby, eg. Coffee dispenser here, cups over there..