1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Virginia Beach, Virginia
Positive section of review
Breakfast was good but the service was super slow - many people complaining for breakfast and the manager didn't seem to care but said the waiter will be right with you. Other than that the food was great.
Negative section of review
Ice machines broke on several floors - not working on Floors 5, 6, or 3...difficult to travel around to different floors to see where the ice was. Staff in the lobby were not helpful and were not aware of the ice machine issue. Also Elevators were terrible this time - wouldn't take you to the right floors. Several of us were on an elevator, used our room keys yet the Elevator had a mind of it's own and would not land on the right floors selected. Had to get out and take the stairs .
Gulf Shores, Alabama
Positive section of review
Location was great for concert at the Wharf and close to get down to beach without being on the water.
Negative section of review
It is an older hotel. Room smelt like mildew, stains on carpets in hallway, and the room. When giving the key to me and my daughter, the guy at the front desk said our room number out loud.
Orlando, Florida
Positive section of review
It was close to the attractions that we were wanting to go to
Negative section of review
My door wouldn’t open it would get stuck so it too like 5 minutes just trying to get into my room
Savannah, Georgia
Positive section of review
Very friendly staff and very nice breakfast
Negative section of review
The carpet in our room was damp as if they had just cleaned it so it gave a musty smell
Omaha, Nebraska
Positive section of review
Location, clean, friendly personnel
Negative section of review
Much smaller room than expected. Not having a cot available. Most of all, it says bar stays open til 1:30 am...at 11pm when we came back to room, it was like pulling teeth to order a cocktail and enjoy the hotel with a friend....they only could make a couple drinks. In addition, in the morning when you need to rebound...you can't order a cocktail. Most disappointing when you have a bar and a person to serve and don't utilize the opportunity of making money for the company
Portland, Oregon
Positive section of review
It was a convenient location.
Negative section of review
Sadly, there was a roach problem
Atlanta, Georgia
Positive section of review
Good location
Negative section of review
Hidden fees that we weren’t aware of before and would have been nice to know about. They charged a $150 security deposit then they charged you $45 a day for parking.
Orlando, Florida
Positive section of review
Breakfast
Negative section of review
The carpets
Jekyll Island, Georgia
Positive section of review
Wonderful
Mishawaka, Indiana
Positive section of review
The place was very clean
Negative section of review
Everything was amazing