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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Independence, Ohio
Positive section of review
We had a king room with an adjoining room with a sofa bed. The king room was adequate for the price. The sofa bed was unsleepable. Luckily we had a cot and air mattress with us. The man at the desk gave us sheets but didn’t have a blanket or anything else. He said to use the sofa cushion as a pillow. The walk in shower had black mold in it. This was obviously a handicap room. No one could have slept on that sofa bed.
Orlando, Florida
Positive section of review
Hotel is so beautiful and incredibly clean! The clean scent permeates everywhere I walked. Parking was easy and free. Staff was so friendly even though it was late. Loved the little saunas right by the pool and that they kept the pool open late into the evening for night swimming. Breakfast was tasty as well.
Negative section of review
There was a lot of confusion from all guests in the breakfast area from what I noticed. You had to get your paper plate from the outdoor bar, but there was no signage and the staff was a bit timid/quiet. Guests were walking into the breakfast area without plates and told to walk back out to get plates from the bar. Seems like the flow needs to improve, especially considering the number of non-English speakers who come to the Orlando area.
Spencer, New York State
Positive section of review
Amazing breakfast and hosts. Beautiful grounds and walking trails and the cabin is very quiet and spacious with a spacious kitchen.
Laughlin, Nevada
Positive section of review
Needed more restaurants open in the morning, to grab coffee, bagel, something quick, starbucks, Pool was nice loved the adult time
Ely, Nevada
Positive section of review
Have stayed here several times and the facilities are always in good repair. Very comfortable and quiet.
Negative section of review
At breakfast a hotel associate dictated to me how to dish and eat my breakfast. I was extremely upset. I could hardly believe this woman was telling me what to do! That job is reserved for my wife, she's earned the right to do so.
New York, New York State
Positive section of review
Clean, great location, comfortable room (except that the AC was broken for half my stay)
Negative section of review
The staff didn’t seem to care - they were on their phones when I was trying to check in and didn’t greet me - didn’t try to help in any way. Bad vibe. The guy who fixed my AC was super nice and was working hard in the middle of the night!
Los Angeles, California
Positive section of review
Room was clean and comfortable. Size was more than reasonable.
Negative section of review
The area the hotel is in is not the best but the security guard on premises and for the underground parking was reassuring.
Chula Vista, California
Positive section of review
Great location close to food and shopping mall.
Orlando, Florida
Positive section of review
Convenient. Able to book a room last minute.
Negative section of review
Staff wasn’t very welcoming
New Orleans, Louisiana
Positive section of review
Good location
Negative section of review
AC wasn’t working and we got locked out of our hotel for an hour because the door lock wasn’t charged