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The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Austin, Texas
Positive section of review
Everything from check in, access, cleanliness, environment, people was top notch and better than expected or imagined. My last hotel stay was at Caesar’s Palace in Vegas so I thought that would be a tough act to follow but I was genuinely impressed! I do want to point out that I had a potentially uncomfortable situation arise with my card not being charged and Railys handled it flawlessly. She is exemplary in the professionalism and courtesy that employees should extend to the public. While she treated me like a welcome guest, I felt more like a friend because of her level of care, courtesy and taking the time out to explain processes and even more important, to listen, spot issues, explain and resolve. Thank you Railys! You will go far!
Negative section of review
It took the hot water a few extra moments to get to the sink in the bathroom and the toilet seat was low for me. Yes it is nitpicking but I point that out because I really had to look for areas to improve on!
High Point, North Carolina
Positive section of review
We got there at 5 o’clock in the afternoon. They told us they did not have a clean room for us. Didn’t know when the room would be available so we did not stay. I do not recommend this motel at all the people there have no knowledge of what they’re doing. They had six hours to get our room available and yet it was not available and when we booked it nowhere, did it say that it would be a $75 charge for your pet to stay with you the very worst experience I’ve ever had with a motel.
Lahaina, Hawaii
Positive section of review
The hotel rooms and amenities on the grounds were very nice, staff were very helpful and gave us an upgrade from a studio to a suite. Great beach access.
Negative section of review
Prices for dining are a little bit expensive. However, the food was good.
Little Rock, Arkansas
Positive section of review
We only stayed for a couple hours to get some sleep until we started back on our trip. So we didn’t see much of the property. Breakfast was good
Negative section of review
One of the beds in our room made a lot of noise just by touching it. Thankfully we had another bed in the room that didn’t make noise since we had our 8mo old baby sleeping in her pack n play between both beds. The only other downside was for my Husband. The lady who checked us in was a little rude to him. First she wouldn’t let him check us in when we got to the hotel after 1am. I was in the truck with our baby who was fast asleep. I then told him it was okay, it’s security reasons, it just irritated him. Then after being in the room for over an hour our little one decided she wanted to be up after sleeping for most of the 6 hour trip, and wouldn’t lay down in the bed with us. So my husband went downstairs to get the pack n play..on his way back up she stopped him and asked if he was a guest here and that he he couldn’t be walking around without a shirt! By this time it’s way after 2am, how many people are checking into this hotel this late? And he has bags in his hands..clearly we’re staying here. Her tone just rubbed my husband the wrong way. All the other workers were extremely welcoming and nice to talk to
Fort Lauderdale, Florida
Positive section of review
Location and cleanliness
Negative section of review
N/A
Warwick, Rhode Island
Positive section of review
friendly staff
New York, New York State
Positive section of review
Convenient
Negative section of review
A little bit pricey
Albuquerque, New Mexico
Positive section of review
Breakfast
Negative section of review
Na
Augusta, Kentucky
Positive section of review
Cannot think of a better location, was just perfect for a nice relaxing weekend.
Albuquerque, New Mexico
Positive section of review
The food was exeptional