1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Chicago, Illinois
Positive section of review
Location was perfect for all things downtown. Love the layout of the hotel and feeling super safe because of the open layout and view onto the mezzanine. Not one but 4 working elevators makes getting to complimentary happy hour and amazing breakfast buffets so enjoyable.
Negative section of review
Would love a 12pm checkout instead of 11am. But that's a minor thing to point out,
Detroit, Michigan
Positive section of review
The location of my event. There were several restaurants that was close by. Most important this hotel offer shuttle service.
Negative section of review
The television didn't work and it was cracked. The refrigerator didn't work even after the maintenance person stated that he fixed it and it is now working. The light switch didn't work either. The front desk claimed that the hotel was booked. However I witness she booked two additional room to other customers.
Davenport, Iowa
Positive section of review
The remodel is impressive, slept better than i ever have at another hotel. Your bar tenders were top notch!
Negative section of review
It was disappointing to see that it cost extra to park, spaces are pretty tight on the perimeter i actually had to have a friend move my truck because i couldn't get in it one morning. and I paid for that problem!
El Centro, California
Positive section of review
Location and that’s it’s a brand new very luxurious elegant hotel
Negative section of review
The air conditioner made a drip noise for two days. There was a pan placed underneath the air conditioner to catch the water
Chicopee, Massachusetts
Positive section of review
I like that the property was in a quiet, secluded area
Negative section of review
I don’t like the staff at the property. They’re very rude. I understand that checkout is at 11 AM but give people you know sometime no need to be rude about checking out and I’m paying over $100 for a night to stay at this property. that’s also homeless shelter.
Williamsburg, Virginia
Positive section of review
I loved that there was 2 pools and a hot tub
Negative section of review
I didn’t like having to cook on a hot plate I missed cooking in an oven. Please make all the units with a full stove
Atlanta, Georgia
Positive section of review
Staff was very professional and helpful.
Negative section of review
Room needed a refrigerator but I did get one
Hot Springs, Arkansas
Positive section of review
Everything
Negative section of review
Awesome
Costa Mesa, California
Positive section of review
Breakfast was good
Negative section of review
The coffee machine that has the espresso, etc., was off. They had a standard coffee machine on. It would’ve been nice to have both open.
Grove City, Ohio
Positive section of review
Everything
Negative section of review
Nothing