1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Cottage Grove, Oregon
Positive section of review
The shower was amazing. I have thick red hair and it’s hard to get the shampoo out in most hotel showers. This had a lot of pressure and even had a massaging head
Negative section of review
Need to upgrade the decor and bedding. Especially the pillows. They were thin and hard as a rock.
Olive Branch, Mississippi
Positive section of review
This is a great hotel!! It’s always clean and neat and quiet. That’s why I love to stay here when I have to come to Memphis and work.
Negative section of review
Nothing not to like! Love it here.
Katy, Texas
Positive section of review
The property itself is in a nice location. Plenty of eating places and things to do.
Negative section of review
Our room had mold in the kitchen area over the stove. Once we turned the light on over the stove we discovered it. The smoke detector had a plastic bag over it. Not sure why.
Alpharetta, Georgia
Positive section of review
I looked that it had a bar and restaurant on site
Negative section of review
That I had to pay for breakfast. I was not told it was not included in my stay
Memphis, Tennessee
Positive section of review
Amazing views, great staff, and very relaxing.
Negative section of review
Nothing
Myrtle Beach, South Carolina
Positive section of review
Being right at the beach was great
Negative section of review
Wife slipped and fell in the elevator should of had wet floor sign up. Management could of done more than just pay for lunch.
Pigeon Forge, Tennessee
Positive section of review
everything
Negative section of review
nothing
Romar Beach, Alabama
Positive section of review
The ocean
Negative section of review
We had to be moved 3 times because each room had mold 1st reservation canceled by vacassa then the 2nd also had mold and we had to move a third time vacassa advised out of 300.00 spent a 50.00 refund that was 2 weeks ago now they say booking.com is suppose to take care of it. I contacted booking com never received a response will never book a room with vacassa again we were only there over night didnt even get to enjoy anything
Hot Springs, Arkansas
Positive section of review
Location
Negative section of review
Room conditions and cleanness of room
Coos Bay, Oregon
Positive section of review
The room was big.
Negative section of review
Smell of mold. Room was hot. Breakfast was a joke. The pet area you needed to drive to it.