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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Boston, Massachusetts
Positive section of review
I checked in the hotel, went food shopping, came back to the room and left all the food in the refrigerator and my bag in the bedroom, went out to dinner. When I came back after dinner, all my stuff (bags, food) was gone and the room was empty. They had a mix up in the cleaning schedule and thought that the quest checked out instead of checked in.
Negative section of review
I left a message on the assistant general manager number on Saturday night explaining what happened and asking to wave all the charges. He did not get back to me till Monday and waived one night only.
Syracuse, New York State
Positive section of review
Didn’t end up staying here because your system lied and said it was accessible.
Negative section of review
The on site staff are some of the rudest people I have ever dealt with in my life.
Orlando, Florida
Positive section of review
Everything was perfect. Our room, the space, the cleanliness, supplies.
Negative section of review
The only reoccurring problem I notice was the dirty towels. I kept receiving towels that were dirty and I wasn’t comfortable using.
Hollywood, Florida
Positive section of review
Donna at the breakfast restaurant was the best
Orlando, Florida
Positive section of review
Bedrooms and kitchen
Negative section of review
The pool It’s like a public pool A free for all
Elk City, Oklahoma
Positive section of review
Very comfortable
Atlanta, Georgia
Positive section of review
Location and quality of the property. Staff was very friendly.
Port Charlotte, Florida
Positive section of review
We didn’t stay for breakfast
Negative section of review
The person checking us in asked me if I needed the handicap accessible room I booked. Which is inappropriate. It was for one night so I told her no. She put us in a smaller room than what I booked and paid the same price. There was a light that was shining through the window the entire night. The ac was so loud we couldn’t sleep. And in order to get on one side of the bed we had to unplug the mini fridge and move it because it was pressed up against the bed. I would never start here again.
Thornburg, Virginia
Positive section of review
Clean! Staff was welcoming
Alexandria, Louisiana
Positive section of review
The room was clean.
Negative section of review
My room door wouldn’t bolt closed. I had to push furniture in front of the door.