1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Galena, Illinois
Positive section of review
Location basically that is all And finally having the pool right next to room for my handicap brother to be able to have access to.
Negative section of review
I don’t not care for the way I was to check in at 3 pm and I checked in at around approx 6:30 pm. And not able to get into a room at 7:30 pm. I was given the wrong room at first. I reserved an accessible room and they assigned me a non-accessible room with fireplace and whirlpool ( room 407) They then tried to change us to another room (room 421) The receptionist could not get door opened. She then went downstairs and had us go to room 421 to waite. She had to have someone look into fixing door knob since key would not open door ( guest key nor master key). Asked we go back to room 407 and waite til then. We waited then got a call from phone in room to say they found room on first floor. Had us standing in hallway waiting for her for about 15mins+ for her to direct us there. I then went to reception area to find out where was she. The other receptionist said she went to room and was waiting on us. Mind you I DO NOT recall her telling us to go there. We had no idea what room. We were just told first floor. Here we are my brother with a disability walking back and forth in socks mind you. We had already taken off our shoes when in first room. I had a confrontation with receptionist 2 for the tone of voice she gave me when I ask where was the receptionist 1 who was helping ? We waiting for her in hallway. She said on 1 st floor waiting for us. I then told her this was ridiculous and I was being very patient and this was unacceptable for them to do this when I had a disabled person moving him around like this. She raised voice and said “we are trying to do the the best we can” I then of course got upset and told her not hard enough and this shouldn’t be happening in the first place if reservation made ahead of time. And with an attitude again raising her voice “ we’re trying to do our best “ I then told her again not hard enough.
Jackson, Wyoming
Positive section of review
great location, can walk to everything downtown, nice breakfast bar and coffee, front staff super friendly
Negative section of review
handle in shower needs to be fixed, conditioner was empty, light over dresser and light over bed broken
Cave City, Kentucky
Positive section of review
Pretty clean, close to where I was going.
Negative section of review
Floor was a little sticky.
Laramie, Wyoming
Positive section of review
Very clean, quiet, great value
Atlantic City, New Jersey
Positive section of review
Ability to see the ocean
Negative section of review
The rooms are just a space to spend a night away from home, there is no way to watch streaming channels on their old TVs, no tea or coffee machines, no complementary given , if you get there thirsty after your journey (you better bring water from home). The staff members lack excitement (they are just going about their day). Occasionally we couldn’t access the carts because the a staff member (1) is unavailable to bring them out (a busy hotel like Show Boat can’t afford to have empty desks) unless they are planning to loose customers like they just lost me. I have stayed there twice and was intending to make it annual thing which will not happen going forward.
Donegal, Pennsylvania
Positive section of review
Convenience to turnpike
Negative section of review
Breakfast disappointed
Bismarck, North Dakota
Positive section of review
Affordable
Negative section of review
There were coachroaches in the unit which made it impossible to relax.
Philadelphia, Pennsylvania
Positive section of review
Location
Negative section of review
No snacks and kitchen closed a bit early
Provincetown, Massachusetts
Positive section of review
Stunning location, outside of the craziness of the center of town. Still walkable to everything and very close to the Red Inn. Room was huge and very clean. Grounds were so beautiful. Will remember to bring a hair dryer next time!
Fremont, California
Positive section of review
Location, staff, breakfast, business center, layout, response to any issues
Negative section of review
Aging equipment, $15 parking fee (though it doesn't apply to my bike)