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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Panama City Beach, Florida
Positive section of review
The location was nice! Front desk check in lady was nice and had me in and out in just a few short minutes (since I completed all paperwork online before arriving). The beach was great and Josh the guy that sets up the chairs every morning was wonderful. The elevators worked great. The pool and hot tub was clean. Even the bathrooms by the pool were clean. The assigned parking spot is nice as long as only one car is registered. See below for more details on what went wrong.
Negative section of review
My son came with us, we registered his car as a second car and paid the extra fee. He had to park in a non assigned parking spot. His car was hit and none of the employees could help figure out who the car belonged to that hit his car, even though it was parked right next to him. And the tag had to be Registered with the front office. The paint and dents matched up. The bay county sheriff office said they don’t come out to parking garage accidents and finally after 3 days the on-sight security guard came to give a police report. Said he reviewed the cameras and couldn’t see if the car that was still parked, in the same spot, with the same damage, who was at fault. also this same car parked so close to the building it hit the wall in the parking garage. Upon our own investigation we found out the other car belonged to another condo owner and they didn’t want to say anything to them. Pool gate codes do not work, had to go in the office to get a back up code to get in and out the gates at the pool and to the beach. The pool deck (only seen at night, daytime none seen) had thousands of cockroaches. Big ones and little ones and some with wings. The hallway to the pool had them everywhere too. We didn’t see them anywhere else but it was gross. Once we got to the room and opened the door the handle came off the door. Once inside the room it was smelly, floors had not been swept or mopped. The bathtub in the first bathroom had soap with pubic hairs on it left from previous residents. The glass shower doors were off track and a piece was broken and laying in the tub. The toilet seat was not even latched on the toilet. There were no towels and only a half of a role of toilet paper in that bathroom. There was a bottle of half used hand soap left on the counter and not even cleaned up from it. The dryer did not work. It had a note that said to use the time dry cycle but even that would not get the clothes dry.
San Antonio, Texas
Positive section of review
The Hotel staff first of all was exceptional (especially the valet). The hotel is extremely nice and is located on a quite section of the riverwalk but is close enough to easily walk to the Restaurants and Bars. The lobby area and elevators are cool, with the white wall behind the reception looking very elegant. The hotel has many areas with sofas through-out to relax if one wanted to. The room was well priced for its value.
Negative section of review
Parking in the area is limited without paying for Valet which is expensive, however the Valet staff is more than excellent.
Sedona, Arizona
Positive section of review
Exceptional value in a great location. Family owned and operated by super nice folks who are very accommodating. Very clean room, good sized, simple, yet more than adequate amenities in the room, really nice pool/hot tub area. Literally just what the doctor ordered, and for far less than other competitors in the area.
Negative section of review
Nothing to complain about here
Lompoc, California
Positive section of review
Staff was really nice, room service was daily which was nice, decent breakfast, couple different cereals, eggs and bacon and waffles (you make them) and assorted breads like bagels
Negative section of review
Rooms are super outdated kinda felt like something out of the 80’s but room was clean and good water pressure, Ac window units could use some work, caution tape in a lot of places the jacuzzi was not working and the pool is cold, also coming back to the room there was homeless people digging in the trash cans outside which was kinda uncomfortable
Hillsboro, Oregon
Positive section of review
Everything was awesome thank you guys so much. We come here every year and you all never disappoint us. God bless you all and thank you guys so much.
Pasadena, California
Positive section of review
Appearance was appealing.. The location was nice and had a variety of restaurants within walking distance.
Negative section of review
No usable tub, just a shower. No breakfast. No place to hang towels.
Las Vegas, Nevada
Positive section of review
The pool was great! Rooms were clean and a great price value! Check in was easy and quick.
Negative section of review
Parking at night was packed but still found one! Lol
Tampa, Florida
Positive section of review
Very clean and an awesome pool. The staff was very accommodating and helpful.
Negative section of review
The club on the first floor was a little loud. And the patrons of the club were loud at closing time.
Sacramento, California
Positive section of review
Front desk was amazing. Food was good. Room was clean.
Prosser, Washington State
Positive section of review
Nice property with a good location.