1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Denver, Colorado
Positive section of review
Excellent breakfast, friendly and well-trained staff, great location. Highly recommended.
Atlanta, Georgia
Positive section of review
Rooms were clean and comfortable. Walking distance to Truist Park.
Negative section of review
The 4 of us were in town for a major concert and live 3 hours away. I booked 2 rooms back in April. The concert wasn't until August 31st. I specifically advised the hotel we would arrive at 3 pm. We got there, and no rooms were ready. There were about 10 other people waiting for rooms as well. All who arrived for the concert. I picked my rooms on the Hilton app to avoid the check-in lines and still got stuck in the lobby. One of the staff members said we could lock our bags in one of the rooms and just go to the concert. I drove 3 hours and wanted to wash the drive off. We had on travel clothes. Not concert clothes. I told him that option was not acceptable. He said he had 1 room ready that we could take, and the other would be ready soon. 4 adult women had to all take turns showering in this small room. We arrived at 3 pm, but didn't receive a room until around 4:30 pm. Having to get dressed in a rush, we almost missed the opening act. If you know a major artist is performing at a stadium nearby, your cleaning staff needs to be more efficient. Clean the rooms that people have selected on the Hilton app FIRST! Why send the email with the option for digital check-in, if nothing will be ready when they arrive. Although the hotel is really nice, due to this experience, I will not be back!
New York, New York State
Positive section of review
It was clean and great customer service, also had a rooftop
Negative section of review
N/A
Detroit, Michigan
Positive section of review
It was a good location and a quiet neighborhood!
Negative section of review
The A/C never worked
Fort Lauderdale, Florida
Positive section of review
Airport convenience
Merrillville, Indiana
Positive section of review
The location
Negative section of review
Nothing
Ada, Oklahoma
Positive section of review
Clean rooms!
Negative section of review
Never enough towels. Noisy neighbors.
Virginia Beach, Virginia
Positive section of review
Everything
Negative section of review
exceptional
Mount Hope, West Virginia
Positive section of review
Friendly
Bar Harbor, Maine
Positive section of review
The breakfast was delicious. Especially liked the breakfast casserole.
Negative section of review
We felt that air conditioning would have been necessary if the weather had been warmer. However we didn't need it for our visit.