1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Williams, Arizona
Positive section of review
Very nice hotel. Williams Arizona is a great place to stop on a road trip because of the quaint route 66 vibes. Grand Canyon Hotel was everything we had hoped, very clean and safe.
Prescott, Arizona
Positive section of review
Great location and they gave us one of the best rooms. Nice happy hour with music. Good coffee bar in lobby. Historic building. We ended up staying two nights we liked it so much.
Negative section of review
Couldn’t have been better
Quinault, Washington State
Positive section of review
It is a beautiful location. Very relaxing. Dinner at the restaurant was excellent.
Negative section of review
Very expensive. Nothing provided without cost. Not even a bottle of water in the room.
Rocky Mount, North Carolina
Positive section of review
Hot tub and Pool were Nice and relaxing. Breakfast was good with friendly staff.
Negative section of review
The room smelled musty and room was too cold unless a/c was completely turned off.
Frisco, Texas
Positive section of review
Great location for us-close to family & activities.
Negative section of review
We paid the extra $$ because we knew that the included breakfast was more than a continental one, but a convention was also staying at that hotel-two very long lines to wait in for food. I did ask about a line for regular guests and they checked with management & let us cut in line, but the food was cold & limited in the “extra” line. Felt like we did not get the service we paid extra for. I would think that a hotel that size in the city of Frisco would be able to accommodate & adjust without any problems-especially since they surely knew beforehand how many guests spent the night. Also the faucet in the bathtub ran constantly-could tell from the stain in the tub that it was not a recent issue.
Shorewood, Illinois
Positive section of review
The location coffee station nice employees breakfast
Negative section of review
We frequently use this hotel and we travel with our 14 year old diabetic cat he’s the perfect cat and we clean his litter box every time he potties I also use his towel under his potty box and sweep any excess litter we leave absolutely no trace of our cat so I hate the fact that I have to pay for him
Ithaca, New York State
Positive section of review
Economically not bad, but bathrooms are a bit old
Negative section of review
No pool, please fix the pool. rugs are old
Great Falls, Montana
Positive section of review
Close to where I was going
Negative section of review
Card frequently didn’t work in out side doors
San Antonio, Texas
Positive section of review
Location was good
Negative section of review
Over sold parking, not clean room, no blankets or pillows for pullout bed
Matteson, Illinois
Positive section of review
The rooms
Negative section of review
The fact that when I checked in, they checked me into a room that hadn't been clean. It was pizza boxes, water bottles etc.. all over the room. They quickly checked us into another room that was clean. She apologized for everything