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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Miami Beach, Florida
Positive section of review
The hotel is close to the beach, amazing location and great value. We had a view of the beach with a small balcony. I loved being so close to the boardwalk and rental bicycles right across the street. The front desk staff were awesome. I loved the 24 hour coffee station that included decaf. Seemed like a safe location and had a free trolley stop right around the corner. We stayed 3 nights to explore Miami before a cruise and would absolutely stay again.
Negative section of review
The breakfast was lacking. So many breads/carbs and no real substance. Also, it's an older hotel. That seems to be where some of the negative comments are coming from but you can't blame a giraffe for having a long neck. If you want to stay in a swanky hotel, there are plenty around costing considerably more.
Eureka Springs, Arkansas
Positive section of review
All in all a great value for the cost. I stayed in a double Queen room, which looked like it had been remodeled recently. Everything was clean and the location was great. The receptionist was nice and let us check in a bit early.
Negative section of review
I found the bed to be too firm, didn't sleep well. My partner said he slept well though. So just a matter of personal taste.
South Lake Tahoe, California
Positive section of review
Hotel is nice but I would not categorize it as a 5 star hotel. It is a 4 star hotel. Staff is nice and helpful + the shuttle is convenient! Beach is great and I preferred the beach restaurant with the view (not hotel operated).
Negative section of review
Nothing was too bad. Maybe some effort to decorate the terrace/roof would be nice. Furniture up there are from Wayfair..
Belgrade, Montana
Positive section of review
The African American gentleman that checked us in was wonderful and very thorough. Everything else was fine except what I am going to write below....
Negative section of review
We were woken up several times throughout the night with very loud people in the hallway and doors slamming. The way the doors close is way too loud. We were staying just down the hall from the front desk, and I was surprised the front desk staff who worked that night did not shush them. This occurred on several occasions throughout the night.....
Cape May, New Jersey
Positive section of review
Quiet, central location, convenient to restaurants, beaches and bike lanes. Picnic area with tables, bike racks. Great and friendly staff!
Negative section of review
Nothing. Everything and everyone was perfect!
Kissimmee, Florida
Positive section of review
Very clean and the check in was great! The lady who checked us in was so friendly!
Atlanta, Georgia
Positive section of review
Elisha? I’m sorry not sure on the spelling but she made the stay amazing
Ashland, Oregon
Positive section of review
The hotel is in a great location to restaurants in the theaters
Negative section of review
Because it’s an old hotel, the room was small
Columbus, Ohio
Positive section of review
The staff was really helpful and friendly.
Boston, Massachusetts
Positive section of review
Frank was a good concierge
Negative section of review
Only three internet connections allowed and we paid for three people in the room Front desk staff couldn’t understand the internet problem Bar 10 food good, but we waited almost an hour to eat Room attendant could only find one feather pillow early on day of arrival