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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Badger, California
Positive section of review
I had a peaceful and quiet stay surrounded by beautiful greenery. The location is perfect for anyone who enjoys nature, and the presence of adorable kittens made the stay even more delightful. A truly refreshing experience.
Gatlinburg, Tennessee
Positive section of review
I loved we were right on the river and the balcony rails were actually tight enough my toddlers couldn’t fit through them!! Plus we were walking distance to SkyPark and the strip of Gatlinburg!!
Atlantic City, New Jersey
Positive section of review
I enjoyed the location, it was not a far walk from the boardwalk. The heated pool was also amazing, I really enjoyed it.
Negative section of review
The check in line to start was very long. I waited almost half hour before I got to the front desk. Check in is at 4pm however my family and I didn’t arrive to the hotel till a little after 6pm. When I finally arrived to the front of the line and spoke with the front desk agent I originally booked two rooms on the same floor as my family since conjoined rooms weren’t available. I spoke with a supervisor prior to arriving who assured me that both of my rooms would be on the 8th floor. However the nice agent that helped me let me know that one room was “dirty” and I would have to take another floor. She was really trying to accommodate me however, the room I was supposed to stay in was blocked out since it was dirty is what she was explaining. She then went to call the supervisor Deatra who explained the room is dirty and I’ll just have to take another floor. I asked the supervisor if check in is at 4pm and I am expecting to be on the same floor as my family then how come the room is not ready and it’s after 6pm. She was very dismissive then said “after I help this gentleman then I’ll help you”. When she helped me I asked her is there anything that can be done for this inconvenience she mentioned an hour extra for check out time which was not much since my family and I planned to check out by 11am. I then mentioned I spoke with another supervisor Jean who confirmed the two rooms would be on 8 then she ask the agent who was helping me for my name and went to the back. She came back after waiting a few minutes with the new room keys for the original room I was supposed to have on 8th floor which was appreciated but why did I have to go back and forth and mention someone else in order for something to get done. In addition, after a long drive down my family and I went to our rooms to change to go to the rooftop bar that we heard so much about on the 23rd floor. However, the workers there were very inattentive.
Watertown, New York State
Positive section of review
Room was clean; beds were comfortable. Enjoyed the hot breakfast buffet.
Bethesda, Maryland
Positive section of review
Location was nice and the staff was exceptionally polite and helpful.
Negative section of review
Parking was very expensive there.
New York, New York State
Positive section of review
The location, the staff at the reception were polite.
Negative section of review
Not very clean, old facilities, small room.
Helen, Georgia
Positive section of review
Clean and up to date
Negative section of review
Bed was too firm for my preference
Rock Hill, South Carolina
Positive section of review
The Cleaning STAFF
Negative section of review
Roaches
Pigeon Forge, Tennessee
Positive section of review
Located smack dab in the middle of everything. Staff was so friendly and nice. Clean rooms and nice pool.
Tallahassee, Florida
Positive section of review
Safe and convenient location