1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Charleston, West Virginia
Positive section of review
Nothing about was pleasant I'm a non smoker and they kept a $100 deposit said there was a cig in my toilet. And ashes on the floor. Which was impossible considering I don't smoke
Negative section of review
Employees were dishonest
Tampa, Florida
Positive section of review
Staff very accommodating and friendly. Every single staff member greeted us with a smile and a hello. The bed was the softest most comfortable bed! The breakfast was great.
Negative section of review
The elevators were kinda weird. Doors open and close a couple of times before the elevators move.
Portage, Indiana
Positive section of review
The property is in much need of an update. The furniture, decor and everything else is in need of a major update.
Negative section of review
The room was spacious, and the bed was comfortable, but the bathroom was a major issue. The shower had visible stains and appeared dirty, which was really disappointing. It seemed like it hadn’t been cleaned or maintained properly, and that definitely left a bad impression.
Springfield, Illinois
Positive section of review
Super friendly. All in all it was clean Loved that check out is at 11
Negative section of review
The breakfast was not well stocked. Even with going early Pool hours. Does not open for morning until 10am. House keeping kept trying to come clean even though I told them we would not be checking out until 11
Dubuque, Iowa
Positive section of review
All staff were super friendly! Shuttle service was so convenient!
Negative section of review
The hotel itself is beautiful although, the room was a bit dated and dirty looking.
Irving, Texas
Positive section of review
How close it was to the airport and the complimentary breakfast.
Negative section of review
Eggs being cold and oatmeal too soupy at breakfast time.
Santa Barbara, California
Positive section of review
Great rooms and awesome employees and breakfast and location!
Negative section of review
It’s perfect we will be back
Wells, Maine
Positive section of review
Beds were comfortable, clean,
Negative section of review
Sliding glass door for main entrance to room, it had curtains and rod kept falling apart. Not many outlets,very dimly lit.
Gallup, New Mexico
Positive section of review
The atmosphere & ambiance
New York, New York State
Positive section of review
Location
Negative section of review
No shower gel