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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Salem, Oregon
Positive section of review
Everything as usual here. Price is perfect, totally a step up from those elsewhere in town, besides like 5 star $200-$400 a night. Clean, great beds, clean & soft linens/towels, widescreen TV with decent selection ( you can even hook up your tablet or phone if you have an HDMI cord that will go from your phone to the back of the TV!). Great breakfast options, eggs, oatmeal, waffle maker, biscuits & gravy, hard boiled eggs, yogurt, muffins and miscellaneous small pastries. Get there early to eat tho! Staff is exceptional, everytime! Daniel and Ashley rock!
Negative section of review
There wasn't anything.
New York, New York State
Positive section of review
My room was perfect & I slept great. The staff was awesome. Branch and the girls who work there are amazing. Warm, helpful, and professional. I was in town for a fashion market & loved being able to sip coffee in the morning at Branch while I prepped for the day, and then have a glass of bubbles (or two) when I got home to work/debrief in the evening. Game changer! Also loved being across from Bryant Park. I won't stay anywhere else next time I'm in NY!
Negative section of review
Having to screen movies, shows, etc. from my phone was a bit inconvenient but not a big deal at all.
Honolulu, Hawaii
Positive section of review
- Staff: exceptionally supportive and ready to help and go the extra mile without being too "sticky" - Location: smack a dab next to everything and also the beach at a stone's throw. Only better could be on the beach directly, but those tend to be resorts, not hotels. - Value: Price was very reasonable considering location and amenities.
Negative section of review
- Pool was undergoing maintenance which restricted part of the area - I think - there was only one ice machine (lobby's floor) ? - Hard to find a third - valet could have been complimentary :B
Orlando, Florida
Positive section of review
The hotel was in the middle of everything . It’s in the best location ! Walmart only 10 mins away, multi eatery places ( fast food , restaurant etc) attractions on the strip of hotel . Only thing that I was not happy about was , the laundry machine which is monitored by a 3rd party not by the hotel
Negative section of review
I brought $20 worth of tokens and still had an enormous amount to use and cold not return them - so I took a loss and just gave them to the manager , can’t use them back at home so I loss out on that - other than that it wa amazing
El Paso, Texas
Positive section of review
Being that I reserved with my dogs, I was expecting something on the first floor. Being on the third floor made caring for the dogs much harder
Negative section of review
Just the 3rd floor issue
Anacortes, Washington State
Positive section of review
The house is stunning full of old world charm. You felt like you home. Had a wonderful stay wish I could have stayed longer.
Oklahoma City, Oklahoma
Positive section of review
Bed was pretty comfortable. Good water pressure. Plenty of storage space. Pretty close to everything we needed.
Negative section of review
Air conditioner didn't cool down the room very well. Even had to reset it a few times. Room smelled musty when we walked in. Had to give info thru a small window and could barely hear the lady. Room did have a couple roaches but we killed them and never saw anymore.
Boston, Massachusetts
Positive section of review
Walk right into the airport. Room was very clean and comfortable. Great view of Boston
Negative section of review
Nothing at all
Ashford, Washington State
Positive section of review
Really well laid out, comfy beds, well equipped kitchen, fabulous location
Negative section of review
Nothing- was great
Hurricane, Utah
Positive section of review
Excellent customer service