The room was luxurious, the amenities were lovely (jacuzzi bathtub, roomy shower, etc.), the view was spectacular, the check-in and check-out and valet service were great. I also enjoyed the pool, sauna, and steam room.

Stayed in March 2024

Really friendly staff, comfortable beds, nice amenities. Location is very cool as well.

Stayed in February 2024

Large rooms

Stayed in March 2024

Initially, we thought it’s quite difficult to walk up to the hotel from the city center, but we discovered you can take the elevator in the Pyrenees shopping center to the 5th floor and you can exist via the parking directly where the hotel is, which was very convenient especially walking with a 2.5 year old.

We had a wonderful stay, the room was big and it has an amazing view to the mountains. The breakfast has many choices and it was in a very sunny room. The garden was perfect to play with the kids and enjoy the fresh air. The pool was also super nice and all staff and facilities were kid friendly.

Stayed in March 2024

Fantastic hotel close to Andorra city center. Clean large room and bathroom with balcony and view. Lovely toiletries. Friendly staff. Spa was great. The indoor heated pool and steam and sauna was great with view. Lovely bed linen.

Stayed in March 2024

Rooms need some update. It’s not dramatic but for such price would require so. Service room door at the 4th level requires fast change because they are damaging well looking design of that level. Ski room is a joke. 2,5m by 2m. It was place for max 10 ski and was 20 there so all mixed up mess. No heating for boots just shelves with no lockers. For such beautiful hotel, 21 century it’s a joke in such region.

Location is great. It doesn’t look like this on a map but by going thru short cuts lifts you literally get to the center of the city in 10 minutes. View from the room over the valley is stunning. Very elegant hotel. Food and the garden restaurant is excellent. Breakfast fruits selection impressive. Service desk is perfect. We have lost our sun glasses in the bus and everyone was so helpful to get them back. There are two paddle courts. Massage great. The room is big. Overall we would come back.

Stayed in February 2024

No milk in the room for coffee

Heating controlled in each room so not too warm . Very comfy beds Nice garden and views of the mountains Quiet and peaceful while being close to the main shopping area.

Stayed in February 2024

-

A fantastic property that made our stay wonderful! Parking and valet parking, breakfast, housekeeping, restaurant, spa and massage (and special thanks to the spa manager Lay): all perfect!

Stayed in February 2024

Central Location with a lift down to the shopping area. On-site parking and great staff

Stayed in January 2024

Dinner service was a disaster with 20 minutes to get served, another for first plate and so on. Totally desperate experience. Food could be better, at this level. Breakfast room too cramped.

Huge room and bathroom. In the middle of the cute Andorra la Vella but feels like it's in the mountains (well, the city is surrounded by mountains). Good food and SPA menu is very good.

Stayed in January 2024

Staff members weren’t very proactive and quick on their feet

Good rooms good bedsheets very comfortable.

Stayed in January 2024

What a beautiful hotel with breathtaking views. Food is out of the world and the wine collection is impressive! Lots of facilities, including some amazing relaxation spas. Finding parking at the property was effortless, staff were very friendly, attentive and always helpful.

Stayed in October 2023

Restaurant

Room and Gym/Spa

Stayed in December 2023

We had to call twice the reception on two different days to ask for hot water in the room. Wifi wasn’t the best.

Perfect location with the town on your door step. Great spa facilities and big comfortable rooms. Was greeted in the room with a bottle of cava

Stayed in December 2023

The views from the room were to the city instead of seeing green as I had expected based on the pics provided.

Very spacious room, attentive service, beautiful area. EXTREMELY comfortable beds!

Stayed in December 2023

Everything was perfect.

It is big hotel and yet you feel like home. The staff is super attentive and kind. Interior is fascinating. The pool is the that I saw in my life! 🤩🤩

Stayed in October 2023

Nothing but one comment. Pets are not allowed when booking done with booking.com but some people had their dogs and reception has confirmed they have some rooms for people with pets.

Very quiet and only 5 minutes by foot to the shopping streets.

Stayed in November 2023

One of the best places I ever been 😍🥰🙏😇 The pool is pure masterpiece 💎💎💎 Thank you!

Stayed in October 2023

N/A

The breakfast was delicious! Great views! We had a very nice server everyday. She was nice.

Stayed in October 2023

For a 5 Star hotel I expected a 5 star breakfast but I was extremely disappointed. We had to ask 3 times for a cup of coffee and a pot of hot water which we eventually got once we had finished our breakfast. The dining area was extremely messy with loads of tables needing clearing . And the hot food looked unappetising and dried out.Being a chef myself and running my own B&B I would be extremely devastated if my guests had had to experience the same chaos that we were confronted with

The room was beautiful and clean and had everything you needed The view from our terrace was lovely

Stayed in October 2023

Such a beautiful property. Landscape, staff, rooms, facilities, food all amazing.

Stayed in October 2023

Nothing. Everything was perfect.

The location is second to none! It’s right by the amazing walk above Andorra and towards La Massana. A perfect easy walk in the mountains. There are stairs down to Pyrénées shopping center. So in a couple of minutes you are in the center of Andorra La Vella with shopping and restaurants. But you are still above all the hustle, so it feels like a country hotel.

Stayed in October 2023

Nothing

The staff, the rooms, the Jardín, and the facilities.

Stayed in September 2023

Breakfast needs improvement

Luxurious hotel, large room and sparkling clean, very comfortable beds. Amazing view. Definitely recommended

Stayed in September 2023