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Reviews of Hotel Bonavida 3 stars

Peu del Carrer, 1 , AD 100 Canillo, Andorra

#9 of 29 hotels in Canillo

Guests' Choice

Review score

Based on 758 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    8

  • Staff

    8.7

  • Value for money

    8

  • Free WiFi

    8.2

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Showing 1 - 60

  • Reviewed: 7 September 2018

    8.8
    Room was nice with balcony.
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Optional breakfast for the cost was limited plenty of choice of fancy teas but no English breakfast type teas. Eggs would have been nice, but none on offer, may be I should have asked !!

    Room was nice with balcony. Bar and lounge comfortable Receptionist very helpful and had good English Overall cost for the room was good

    Stayed in September 2018

  • Reviewed: 3 July 2018

    7.9
    The staff could not have been more pleasant and helpful.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights

    We chose half board and were surprised to find that all beverages were not included in the price of the evening meal eg. wine, water and coffee. This could, along with the charge for parking, add at least 30 euros a day to the cost.

    The staff could not have been more pleasant and helpful. Food was very good.

    Stayed in June 2018

  • Reviewed: 18 February 2018

    8.3
    A friendly comfortable hotel well equipped and located for skiing.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    No shaver socket to charge electric toothbrushes. Evening meals on the half-board package were disappointing, particularly the children’s menu which was predominantly French fries based.

    Great location very close to the telecabin and excellent ski storage facilities. Friendly helpful staff and nice bar / lounge area. Good breakfasts. Comfy beds and plenty of room storage.

    Stayed in February 2018

  • Reviewed: 9 January 2018

    8.8
    After the first meal all was great!
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    The first night of our stay the meal was truly awful. Uncooked frozen chicken nuggets, cold, over cooked fish accompanied by tinned vegetables! 45 minute wait between starter and main course.The waitress was lovely however. Bad enough that we considered cancelling half board for the rest of the stay. Was glad that we did not as things improved a lot for our second and third nights.

    Pleasant staff on reception and in restaurant. Location superb for skiing.

    Stayed in January 2018

  • Reviewed: 21 August 2017

    9.2
    Amazing children's room
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night

    The food is not really the best one would expect from a mountain area, but it was served quick and the staff is very helpful.

    The outdoor pool is very nice and there is plenty of space around it, to enjoy the mountain views. The bar and lounge area are also spacious. The most we loved the existence of the children's room: this should've been advertised better because it contributes a lot to having relaxed parents.

    Stayed in August 2017

  • Reviewed: 6 August 2017

    9.6
    Brilliant
    • Leisure trip
    • Family with young children
    • Quadruple Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The car park is pretty expensive, €10 per night. When on the street is €3 per night.

    The hotel is situated in the very centre of the village. It is. Very beautiful in cosy. A Staff is friendly but not in your face. It is so beautiful we are planning to come next year for much longer stay.

    Stayed in August 2017

  • Reviewed: 3 August 2017

    9.6
    Relaxing place to visit
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very quite as Andorra is a winter resort primarily, but still worth a visit.

    The hotel was in the centre of the town so easy to get to all the facilities.Excellent place to stay if you enjoy walking, ski lifts right outside of hotel to take you up to the ski centre from there plenty of trials to walk.No need to use cargood public transport.

    Stayed in July 2017

  • Reviewed: 17 April 2017

    7.5
    location, cozy common area
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    dinner menu does not include drinks and we were not informed. parking slots far too narrow and car park is separate cost. reception and other staff do not really communicate well.

    location, cozy common area

    Stayed in April 2017

  • Reviewed: 6 March 2017

    8.8
    Skiing? Perfect location to ski Grandvalira
    • Leisure trip
    • Couple
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    We ate one evening meal there and were disappointed. But there is a tapas restaurant next door, associated with the hotel which is very good.

    The hotel staff was excellent as was the location of the hotel for the purpose of our visit which was skiing. The hotel has a back exit that is directly across from the Telecabina that takes you up to the Grandvalira complex. Even better, you go out the back and there is a ski rental store directly to your left with a 10% discount through the hotel. Also the hotel has lockers for skis in the garage through which the back exit is accesible. We had no idea that it was so convenient when we booked but were extremely happy to discover this. There is a very nice lounge and bar with a pool table and a fireplace. Also a whirlpool and sauna. It is an unpretentious, extremely comfortable and functional hotel. We definitely plan to go back!

    Stayed in March 2017

  • Reviewed: 4 March 2017

    7.5
    Great Hotel to stay in for skiing in Andorra.
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 2 nights

    Car Park too small for our 4x4. An annoying walk with suitcases in heavy snow from public car park.

    Good Hotel for a skiing trip. Great restaurant for dinner although a little pricey.

    Stayed in February 2017

  • Reviewed: 11 January 2017

    7.9
    Great place to stay.
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    They should provide facilities for making coffee or tea in the room.

    Location was great for the ski slope and room are a good size with nice spread of breakfast.

    Stayed in December 2016

  • Reviewed: 2 January 2017

    10
    Fantastic location, lovely hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    We had half board and the choice of food was a little limited but not major concern.

    Staff very friendly and helpful. The location is perfect just 3 minutes away from the cable car which lead up the skiing resort.

    Stayed in December 2016

  • Reviewed: 28 November 2016

    9.6
    I liked that there were hiking trails right behind the hotel!
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    The hotel was absolutely fine. However, parking is not owned by the hotel, and the credit card readers in the garage don't work. It's not the hotel's problem, but if you need to park bring cash, because the ATMs throughout Canillo wouldn't work with foreign credit cards.

    I liked that there were hiking trails right behind the hotel!

    Stayed in November 2016

  • Reviewed: 19 September 2018

    6.3
    We had a twin room (2 separate beds) instead of a double...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We had a twin room (2 separate beds) instead of a double room (one bed for 2 persons). Parking was not included in the price.

    Stayed in August 2018

  • Reviewed: 13 September 2018

    9.6
    we loved being in the mountains, and the hotel was in the...
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    we loved being in the mountains, and the hotel was in the middle

    Stayed in September 2018

  • Reviewed: 10 August 2018

    9.0
    Recommend
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good breakfast Cosy Bottom of ski lifts

    Stayed in August 2018

  • Reviewed: 8 August 2018

    8.8
    Location was superb.
    • Leisure trip
    • Couple
    • Triple Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Location was superb. Secure parking. Front of house staff were excellent.

    Stayed in August 2018

  • Reviewed: 20 March 2018

    10
    Friendly helpful staff.
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Friendly helpful staff. Great location

    Stayed in March 2018

  • Reviewed: 26 February 2018

    6.7
    Comfortable but too expensive
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Price too high for the hotel level.

    At the same town of Canillo, near everything and across the skii resort chairlift

    Stayed in February 2018

  • Reviewed: 16 February 2018

    9.2
    Friendly , comfortable and convenient
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    No kettle in room , no muesli at breakfast.

    Lounge, Shower , comfy beds , Gin and Tonics , log fire , pool table

    Stayed in February 2018

  • Reviewed: 12 February 2018

    7.1
    close to the lift to the ski area
    • Leisure trip
    • Group
    • Double Room (1 Adult)
    • Stayed 3 nights

    outdated interior and inefficient staff at scheck-in and -out

    close to the lift to the ski area

    Stayed in February 2018

  • Reviewed: 5 February 2018

    9.2
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    No mirrow in the ski room

    Good hotel. Excellent location near the cable car. Very comfortable facilities. Helpful sraff.

    Stayed in January 2018

  • Reviewed: 7 December 2017

    7.5
    Simple et correct
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Un check in plus rapide

    Simple et correct

    Stayed in December 2017

  • Reviewed: 9 September 2017

    8.3
    Hotel recomendable
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Todo en general

    Stayed in August 2017

  • Reviewed: 24 August 2017

    7.1
    Un bello descanso
    • Leisure trip
    • Group
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    En general todo, aceptable

    Stayed in August 2017

  • Reviewed: 15 May 2017

    6.7
    not speaking english personal
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 8 nights

    not speaking english personal

    Stayed in May 2017

  • Reviewed: 1 May 2017

    8.3
    No disposen de Canal plus
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    No disposen de Canal plus

    Stayed in April 2017

  • Reviewed: 8 March 2017

    6.3
    Very clean hotel, close to the ski lift as the positives. On the negative side, the
    • Leisure trip
    • Family with young children
    • Quadruple Room (2 Adults + 2 Children)
    • Stayed 4 nights
    • Submitted via mobile

    Apart from a couple of dishes, the food was pretty poor.

    Very close to the ski hire shop and to the gondola.

    Stayed in February 2017

  • Reviewed: 6 March 2017

    8.8
    The water with light smell of detergent
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The water with light smell of detergent

    Stayed in March 2017

  • Reviewed: 5 March 2017

    10
    Location right in front of the ski lifts.
    • Leisure trip
    • Family with young children
    • Superior Family Room (2 Adults + 2 Children)
    • Stayed 6 nights
    • Submitted via mobile

    Location right in front of the ski lifts. Breakfast.

    Stayed in March 2017

  • Reviewed: 4 March 2017

    9.6
    A good 3 star hotel and will revisit.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    difference between one person occupancy and two-unusually high these days

    location to lifts: staff ambiance bar staff restaurant staff

    Stayed in February 2017

  • Reviewed: 4 March 2017

    5.4
    Location great, food was not
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    Food was not good at all!!

    Very close to the skiing

    Stayed in March 2017

  • Reviewed: 20 February 2017

    7.9
    Great value for money - perfect location!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    we got 2 separate beds...

    Location, breakfast

    Stayed in February 2017

  • Reviewed: 12 February 2017

    9.6
    After 25 years without skiing this week was a sucess.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 7 nights

    Almostnothing

    Situation close of equipment of the ski station. Amability of the staff.

    Stayed in February 2017

  • Reviewed: 10 February 2017

    10
    Enjoy my stay, strongly recommend!
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Very nice staffs, great restaurants, close to the ski lift, very clean and cozy, quiet room. Great value for money.

    Stayed in January 2017

  • Reviewed: 5 February 2017

    10
    Sad to leave as this may be my last visit.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights

    Ererything, the staff were wonderful.

    Stayed in January 2017

  • Reviewed: 30 January 2017

    5.4
    Just barely 3 star
    • Leisure trip
    • Family with young children
    • Quadruple Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Food is not fantastic but is fine for breakfast. Coffee is absolutelt awful.

    Location is good

    Stayed in January 2017

  • Reviewed: 23 January 2017

    8.8
    Good base to ski Grandvalira
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    A little bit too busy (children)

    Very complete breakfast buffet

    Stayed in January 2017

  • Reviewed: 27 September 2016

    7.9
    Nice in nice town
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nice room with terace. Close to Telecabine. Rather calm. Nice tapas restaurant.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 May 2016

    7.1
    Don't go off season.
    • Leisure trip
    • Couple

    Don't go off season. Both restaurants closed, makeshift dining attempt in the bar area. Parking expensive. Could not get a print out of bill due to computer malfunction

  • Reviewed: 15 March 2016

    7.1
    the food was great!
    • Leisure trip
    • Group

    They will not give out extra towels that are not for spa purpose and the drinks at dinner (water) cost money even if you book half board.

    the food was great! the location was very good. very clean

  • Reviewed: 13 March 2016

    8.3
    Excellant location in front of ski lift, an access to the...
    • Leisure trip
    • Family with older children

    It was tobacco smoking accident in the room by some hotel guests. But the hotel administration react immediatly after recall.

    Excellant location in front of ski lift, an access to the teleskistation is possible throught hotel parking. The ski locker has a hiter for ski boots whith a dezinfection spray. That was very much appresiated by all our big family of four adults and two children. Excellant coffee in the bar in front of a fireplace.

  • Reviewed: 13 March 2016

    8.3
    The sauna after the snow and the breakfast.
    • Leisure trip
    • Couple

    The waiters at the breakfast lounge were talking about the clients every morning and sometimes were a tad unpolite.

    The sauna after the snow and the breakfast. Also the Reception staff.

  • Reviewed: 23 February 2016

    8.3
    Excellent location and facilities for skiers.
    • Leisure trip
    • Couple

    Overall the staff was correct. They were a bit loud, shouting at each other in the breakfast area. Female staff was friendly, which was not case of the male staff.

    Excellent location and facilities for skiers. Comfortable living area, room and fair breakfast

  • Reviewed: 21 February 2016

    9.2
    Lovely lounge area with real fire , friendly staff .
    • Leisure trip
    • Family with older children

    Hotel car park full , but parked ok in telecabin car park .

    Lovely lounge area with real fire , friendly staff . Very close to telecabin and useful boot/ski room.

  • Reviewed: 20 March 2015

    9.2
    Very close to the ski-lift.
    • Leisure trip
    • Solo traveller

    The village is small. There are few restaurants, few hotels, two markets, few ski shops and rentals as well as icerink in the village, but nothing more.

    Very close to the ski-lift. Very good relation price/quality (as for Andorra). Flexible staff, speaking English.

  • Reviewed: 10 March 2015

    • Leisure trip
    • Couple

    Bonavida makes too little advertisement about the dinner restaurant! Many other restaurants in Canillo would lose guests if the Bonavida restaurant advertised.

    The restaurant for dinner serving Foie Gras Andorran way and the trout was excellent. Just opened 2 month ago but the chef was super. Never had such good food! Regarding the cabin lift it was better than in El Tartar where the cabin personnel let their comrades pass the queues. Possible 20 % were these people (Andorrans?) who never needed to stay in queues and just passed us, Very bad experience. I have never experienced that in Sweden, Norway, Italy, Switzerland, Bulgaria, Colorado or Austria!!! I doubt I will come back although I have hit the slopes three years!

  • Reviewed: 25 February 2015

    7.5
    Proximity to lift, clean rooms, breakfast buffet
    • Leisure trip
    • Family with older children

    Disappointing evening meal-not a vegetable in sight. Cramped jacuzzi/gym room. All games (table football, mini snooker etc) chargeable

    Proximity to lift, clean rooms, breakfast buffet

  • Reviewed: 4 February 2015

    9.6
    As always, everything.
    • Leisure trip
    • Solo traveller

    As always, everything. I have been loving everything about this hotel for many years. It is comfortable, well- situated, well-equipped. The personnel is friendly and competent. This year the breakfast became even more diverse, they added fruit. WiFi worked great.

  • Reviewed: 25 January 2015

    7.9
    Just 50 meters from cabin lift.
    • Leisure trip
    • Couple

    Limited english speaking staff.

    Just 50 meters from cabin lift. Good breakfast although no veggies of any kind. Enough space in the room and balcony. Ski lockers and underground garage.

  • Reviewed: 20 April 2016

    10
    Location.
    • Leisure trip
    • Family with older children

    Bathroom needs a renewal.

    Location. Ski ans boots room.

  • Reviewed: 22 March 2016

    10
    we were asking for dbl room, and since there were twins only...
    • Leisure trip
    • Couple

    we were asking for dbl room, and since there were twins only we were offered a good upgrade - excellent surprise

  • Reviewed: 23 February 2016

    8.3
    Stones throw from the lift
    • Leisure trip
    • Couple

    Basic accommodation

    Stones throw from the lift

  • Reviewed: 23 February 2016

    10
    rooms were nice and dinning facilities
    • Leisure trip
    • Solo traveller

    rooms were nice and dinning facilities

  • Reviewed: 26 January 2016

    9.2
    Good breakfast
    • Leisure trip
    • Couple

    Good breakfast good locations friendly staff

  • Reviewed: 9 December 2015

    10
    Perfect!
    • Leisure trip
    • Couple

    Perfect!!

  • Reviewed: 5 September 2015

    10
    Great hotel, fantastic staff, uncover secure parking for...
    • Leisure trip
    • Couple

    Nothing hotel was excellent

    Great hotel, fantastic staff, uncover secure parking for motorcycle

  • Reviewed: 3 September 2015

    10
    Friendly staff, nice bedroom, roomy bathroom, clean place,...
    • Leisure trip
    • Family with older children

    Parking fee 8.50 € and the parking spots are way too narrow.

    Friendly staff, nice bedroom, roomy bathroom, clean place, ideally located in Andorra.

  • Reviewed: 9 June 2015

    8.8
    Great location and great staff!
    • Leisure trip
    • Solo traveller

    Great location and great staff!

  • Reviewed: 10 March 2015

    8.3
    I liked breakfast, the view from the balcony and the spa.
    • Leisure trip
    • Group

    -

    I liked breakfast, the view from the balcony and the spa. The extra restaurant was lon the edge. Bernt

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