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Reviews of Hotel Casado 3 stars

Catalunya 23, AD200 Pas de la Casa, Andorra

#8 of 80 hotels in Pas de la Casa

Guests' Choice

Review score

Based on 333 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    8

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 - 54

  • Reviewed: 24 March 2018

    10
    Great base for skiing, comfortable rooms and great staff. I’m definitely staying here again.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It got a bit warm in the room, but that’s better than it being cold

    Such friendly hotel run by a small team of great people. Good continental breakfast with a few extras like eggs and bacon. Spotless rooms with comfortable beds. Fantastic location, a very short distance from the lifts and pass office.

    Stayed in March 2018

  • Reviewed: 27 January 2018

    10
    Fantastic ski holiday in Andorra would def use this hotel again for a weeks skiing
    • Leisure trip
    • Group
    • Family Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing - for what we paid it was great value.

    Good location close to slopes bars shops., nice breakfast, ski lockers, good Wi-fi, pleasant staff, free safe in room. Basic hotel, very clean with a nice bar/lounge area. Great value for money.

    Stayed in January 2018

  • Reviewed: 22 January 2018

    7.1
    good place for skiers
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    Really small and simple 2-3* hotel, without restaurant.

    The hotel is next to ski-lifts easy accessible and in the middle of central part of the town.. Very comfortable and warm ski and boots storage. Amiable personal. Good for skiers.

    Stayed in January 2018

  • Reviewed: 7 January 2018

    10
    Warm, clean and comfortable rooms.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Warm, clean and comfortable rooms. Breakfast was more than adequate with a good selection and freshly made eggs and bacon. Staff were very welcoming and helpful on all accounts. Great location very close to slopes.

    Stayed in January 2018

  • Reviewed: 4 March 2017

    8.3
    3 star good Hotel!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 6 nights

    There is no ventilation at all in the rooms, you have to sleep with the windows open... there is a lot of party in the streets going on the whole night.

    Really nice staff. Clean and wifi is good. Location is perfect. It is a 3 star Hotel, but you get a lot for the money.

    Stayed in March 2017

  • Reviewed: 13 February 2017

    • Leisure trip
    • People with friends
    • 4 rooms
    • Stayed 7 nights
    • Submitted via mobile

    None really.

    Alex and the staff were amazing!! We loved our stay at the this hotel, there was 17 of us. Internet was good, location was perfect, few min to ski lift and bars and restaurants. Rooms were big and spacious.

    Stayed in February 2017

  • Reviewed: 5 February 2017

    10
    Can't compliment the staff and/or the hotel enough
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Only issue, the walls of the hotel were a little thin, and could hear other guests. Never bothered us at all! The other guests were all friendly. Obviously can't be helped.

    The staff were incredibly kind, and couldn't do enough to help with any queries about public transport, or any resort info.

    Stayed in February 2017

  • Reviewed: 1 February 2017

    10
    Great vacation !!!!!!!!!!!!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 10 nights

    Very professional and friendly team! We did not have any problem , the hotels team's : Alex and Antonio always helped ( all problems ) ! Perfect location ! Thank you for perfect service !!!!!!!!!

    Stayed in January 2017

  • Reviewed: 5 January 2017

    10
    Great Staff, Great Location
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 7 nights

    The staff were unbelievably friendly and welcoming. They really make the place fell homely, we even celebrated New Years with them and a few other guests. The Hotel is only a minute's walk from the Ski Lifts which makes skiing a breeze. If we were to go skiing again in Andorra we would definitely go there.

    Stayed in January 2017

  • Reviewed: 29 August 2018

    10
    Comfortable stay in the family room for our family of 4.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Comfortable stay in the family room for our family of 4. Awesome location. Good wifi. Breakfast pretty basic. Enjoyed the stay overall.

    Stayed in July 2018

  • Reviewed: 21 August 2018

    8.8
    Good winter resort hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Very busy & commercial town.

    Friendly people and ready to help.

    Stayed in August 2018

  • Reviewed: 1 August 2018

    10
    Great place
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine, no negatives

    Antonio the Manager, Such a great friendly guy, welcoming and helpful

    Stayed in July 2018

  • Reviewed: 28 March 2018

    10
    nice hotel.
    • Leisure trip
    • Group
    • Large Family Room
    • Stayed 6 nights
    • Submitted via mobile

    breakfast is very basic. no diversity

    nice hotel. very close to the ski slopes.

    Stayed in March 2018

  • Reviewed: 19 March 2018

    7.5
    Fairly good.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 7 nights

    Mildew around the bathtub.

    Friendly staff.

    Stayed in March 2018

  • Reviewed: 12 March 2018

    7.5
    Breakfast was quite basic
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was quite basic

    Stayed in March 2018

  • Reviewed: 18 February 2018

    7.5
    Proximity to everything
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 7 nights
    • Submitted via mobile

    Too hot. Heating all day. Old radiators which had to be shut down centrally

    Proximity to everything

    Stayed in February 2018

  • Reviewed: 6 February 2018

    9.6
    Ideal location,great for skiing and eating out or shopping all on your doorstep.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Cheaper but that’s the same anywhere

    The staff were always helpfull Nothing was to much trouble Very helpful

    Stayed in February 2018

  • Reviewed: 20 January 2018

    8.3
    A very good location for ski vacation, facilities are modest but neat and clean - good value for mon
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Not enough ingredients no vegetables,,

    Medium breakfast in variety and in quality . could have done more to improve the experience

    Stayed in January 2018

  • Reviewed: 7 January 2018

    8.3
    Located beside the town center and 2 min walk to the slopes.
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Located beside the town center and 2 min walk to the slopes. The staff were exelent and really accommodating

    Stayed in January 2018

  • Reviewed: 22 August 2017

    9.2
    Amazing!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Very helpfull staff! Beautiful surroundings!

    Stayed in July 2017

  • Reviewed: 9 August 2017

    8.8
    Good breakfast
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast

    Stayed in July 2017

  • Reviewed: 7 August 2017

    8.3
    The bed were really comfortable and the staff nice
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    There was no electrical outlet near the bed for the smartphone/computer.

    The bed were really comfortable and the staff nice

    Stayed in July 2017

  • Reviewed: 31 July 2017

    6.7
    Stop over
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    No tea and coffee facilities,,,all shops closed 8 30 on saturday night.

    Comfy bed

    Stayed in July 2017

  • Reviewed: 13 April 2017

    8.3
    Great staff in a good location.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights

    Breakfast and rooms are very basic.

    Amazing staff. Helpful and friendly, with great recommendations.

    Stayed in April 2017

  • Reviewed: 22 February 2017

    8.3
    It was very laud.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    It was very laud. We could hear everything from next door, like the walls was made of paper

    Stayed in February 2017

  • Reviewed: 5 February 2017

    8.8
    Fantastic location, friendly staff, warm, great lockers for...
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 7 nights

    Thin walls

    Fantastic location, friendly staff, warm, great lockers for equipment.

    Stayed in February 2017

  • Reviewed: 21 January 2017

    8.8
    Close to ski lift.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Loud outside at night. Could not open the window

    Close to ski lift. Very convenient. Very nice staff.

    Stayed in December 2016

  • Reviewed: 30 December 2016

    8.8
    short 3 day
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights

    acceuil super

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 February 2016

    8.8
    Great place with great location with great value for money.
    • Leisure trip
    • Group

    Breakfast is not rich enough. Besides Alex the other staff or no more then OK.

    Great place with great location with great value for money. Alex is the man! Alwsys happy to help with every question you have.

  • Reviewed: 10 February 2016

    9.2
    Great location, very nice and helpful staff, clean and good...
    • Leisure trip
    • Group

    Great location, very nice and helpful staff, clean and good room with a view over the mountains. Has lockers for the boots and boards. Good breakfast and great expresso coffee. I will return here if I go back to Pas de la Casa

  • Reviewed: 29 January 2016

    9.2
    Excellent location, good breakfast, very...
    • Leisure trip
    • Group

    Excellent location, good breakfast, very friendly/helpful staff. We stayed in the family room(group of friends). It has three bedrooms, one double, one twin and a triple room with one double and one single.two bathrooms. So perfect for a group.

  • Reviewed: 3 January 2016

    9.6
    The homely atmosphere and the fact that nothing was a...
    • Leisure trip
    • Family with older children

    Nothing didn't like-quite at night but nightclubs restaurants nearby if that's what u wanted.

    The homely atmosphere and the fact that nothing was a problem -location excellent and everything well organised.

  • Reviewed: 24 February 2015

    8.8
    The management and staff were great in every respect.
    • Leisure trip
    • Group

    Some noise disturbance from nearby nightclubs if you left the window open but that is outside the control of the hotel.

    The management and staff were great in every respect. Nothing was too much trouble. Nuno and his wife and Alex all brilliant. Would come again. Rooms spotless and comfortable with all the facilities you would expect from a ski hotel. Obviously not luxury at this price. Breakfast very good. Drinks reasonably priced. Very close to lifts.

  • Reviewed: 22 February 2015

    8.8
    The location,cleanliness, staff were all spot on,would book...
    • Leisure trip
    • Family with young children

    If your on the first floor the breakfast room is right beneath you and from 7am the tables are all being made ready, so heavy wooden furniture being dragged on tiled floor's does wake you.but please this wad minor niggle.

    The location,cleanliness, staff were all spot on,would book again.

  • Reviewed: 17 February 2015

    • Leisure trip
    • Solo traveller

    Bed was not particularly comfortable. Wifi required you to post to Facebook every time you connected. Noisy outside some evenings.

    Bedroom and bathroom were very clean. Staff were friendly and approachable.

  • Reviewed: 13 January 2015

    • Leisure trip
    • Couple

    Rooms over back street were noisy, but we asked for quiet room on the front of the hotel and it was fine. No sound proofing between rooms but the hotel has a strict no-noise policy from 10pm-8am and we found everyone adhered to it.

    Location 50 metres from lift, referral to a rental place that gave us 15% discount with hotel coupon, free wifi, good breakfast, access to ski locker room from back of hotel was handy, comfortable bed. A 3 Star hotel but clean and decent. No complaints for money paid.

  • Reviewed: 18 March 2016

    8.8
    Great staff!
    • Leisure trip
    • Family with older children

    Breakfast selection

    Great staff!

  • Reviewed: 6 March 2016

    8.8
    Good location, nice staff, enjoyed our stay!
    • Leisure trip
    • Group

    Good location, nice staff, enjoyed our stay!

  • Reviewed: 21 February 2016

    8.8
    Lovely staff.
    • Leisure trip
    • Family with older children

    Noise level travelling between rooms needs improving.

    Lovely staff. Breakfast provided fora good start to the day.

  • Reviewed: 20 February 2016

    10
    Convenient location and friendly staff
    • Leisure trip
    • Couple

    Convenient location and friendly staff

  • Reviewed: 31 January 2016

    8.3
    Ver y helpfull and friendly staff.
    • Leisure trip
    • Family with young children

    No sound insulation in rooms. Can hear everything from the next room.

    Ver y helpfull and friendly staff. Great breakfast.

  • Reviewed: 30 January 2016

    8.3
    Good location 50 steps to slopes
    • Leisure trip
    • Solo traveller

    High parking prices

    Good location 50 steps to slopes

  • Reviewed: 28 January 2016

    9.2
    Excellent location for lifts and nightlife.
    • Leisure trip
    • Group

    Excellent location for lifts and nightlife.

  • Reviewed: 24 January 2016

    8.8
    Really helpful staff, no request was a problem.
    • Leisure trip
    • Family with older children

    Nothing .

    Really helpful staff, no request was a problem. Loved the " Can do" attitude. It was a pleasure to deal with them.

  • Reviewed: 12 January 2016

    10
    Family run vibe.
    • Leisure trip
    • Couple

    Family run vibe. Excellent value for the location, the hearty breakfast and setting us up with ski hire (15% discount).

  • Reviewed: 4 May 2015

    9.2
    Right in the action.
    • Leisure trip
    • Group

    Right in the action. Handy lockers. Very helpful staff. Breakfast could be a bit more varied but it's good value for money.

  • Reviewed: 22 March 2015

    10
    Sauna is needed!
    • Leisure trip
    • Group

    Sauna is needed!

  • Reviewed: 21 March 2015

    10
    The hotel staff are one of the best I've come across.
    • Leisure trip
    • Group

    The hotel staff are one of the best I've come across. They were all very accomodating, always had a smile and were very friendly and helpful!

  • Reviewed: 19 March 2015

    8.3
    Friendliness of staff.
    • Leisure trip
    • Family with older children

    Friendliness of staff.Clean room and great wifi.

  • Reviewed: 15 March 2015

    10
    Alex and his staff were great
    • Leisure trip
    • Family with older children

    Alex and his staff were great Always ready to help and assist

  • Reviewed: 2 March 2015

    8.8
    very nice people , helping and guiding in everything...
    • Leisure trip
    • Group

    very nice people , helping and guiding in everything necessary. the place is 50 meters from the slopes, and close to everything in the town.

  • Reviewed: 20 February 2015

    10
    The owner and personel and their friendly and welcoming...
    • Leisure trip
    • Group

    Absolutly nothing

    The owner and personel and their friendly and welcoming attitude

  • Reviewed: 28 January 2015

    • Leisure trip
    • Family with young children

    furniture simple

    friendly staff breakfast good good location

  • Reviewed: 24 January 2015

    • Leisure trip
    • Group

    The staff are very friendly and helpful, breakfast is very good, location is perfect. I can not fault this hotel.

There are also 13 reviews without text. These impact the overall review score.

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