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Reviews of Kyriad Andorra Comtes d'Urgell 3 stars

Avenida Escoles, 29, Escaldes-Engordany, AD700 Andorra la Vella, Andorra

#62 of 66 hotels in Andorra la Vella

Guests' Choice

Review score

Based on 1042 hotel reviews

6.8

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.1

  • Location

    7.9

  • Facilities

    6.2

  • Staff

    7.3

  • Value for money

    6.7

  • Free WiFi

    4.9

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Showing 1 - 8

  • Reviewed: 30 March 2018

    4.6
    staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Bad maintenance , Old blankets, overall look like a cheep hostel or less. The breakfast is minimal They charged for parking without upfront notice.

    staff

    Stayed in March 2018

  • Reviewed: 18 February 2018

    4.2
    Forgetable.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    TV had four channels, all in Russian (as far as we could make out)...room was tiny...bath was tiny...only one pillow per bed...most furniture was chipped...dozens of teenagers running around and making a lot of noise and banging on our door...staff not particularly interested in us ( exception was man in garage who was extremely nice and helpfull)...on his day off however, we had to wait over half an hour for someone to open the gate so we could get out...day before we left, water was dripping from ceiling in corridor...need more lifts, as the existing ones were usually packed. Imagine the chaos if one broke down..were told one price for parking and then charged more..rooms looked a lot better in photos, when booking.

    Man who works in (garage) parking.

    Stayed in February 2018

  • Reviewed: 9 January 2018

    8.8
    The staff were very helpful, especially the parking...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No drinks facility in the room. Some of the other guests were very noisy at night and the walls had poor soundproofing.

    The staff were very helpful, especially the parking attendant.

    Stayed in January 2018

  • Reviewed: 3 September 2017

    8.8
    An excellent hotel, fabulous location and filling breakfast!
    • Leisure trip
    • Family with young children
    • Double Room (2 Adults + 1 Child )
    • Stayed 1 night
    • Submitted via mobile

    Not enough parking spaces, but luckily we found one opposite. I think that the wording should state there is a reasonable number of parking spaces.

    The whole hotel was excellent for value for money

    Stayed in August 2017

  • Reviewed: 12 March 2017

    7.1
    Generally a good standard with a few minor design issues.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 6 nights

    The shower bracket was below waist height so hand held was the only way to shower properly. The shower tray was deep like a bath from a caravan so a big step to get in and not suitable for bathing more than a small child. A proper shower tray with a shower at a sensible height would have been preferable. Light switches by the bed were placed low and for a double bed but the room was set up as a twin so it was easy to unintentionally switch lights on with the pillow.

    Room size is best described as adequate. Generally a good standard with a few minor design issues. Well located, just a short walk to the centre and the spa.

    Stayed in March 2017

  • Reviewed: 2 April 2018

    7.1
    Sitio comodo, zona exclusiva y wifi excelente
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Demasiada calor

    Sitio comodo, zona exclusiva y wifi excelente

    Stayed in April 2018

  • Reviewed: 22 January 2018

    10
    Great, better than expected!
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Too hot in the room and couldn’t touch the heating settings, only open the window to cool it down

    Loads to eat at breakfast, big room

    Stayed in January 2018

  • Reviewed: 7 January 2017

    7.1
    Nice city
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bath floor was not clean

    Staff was friendly all the time, specially Argentine people.

    Stayed in January 2017

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