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Reviews of Espel 3 stars

Plaça Creu Blanca, 1 Escaldes-Engordany, AD700 Andorra la Vella, Andorra

#28 of 66 hotels in Andorra la Vella

Guests' Choice

Review score

Based on 1694 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.2

  • Location

    8.2

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    8

  • Free WiFi

    7.6

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Showing 1 - 50

  • Reviewed: 9 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Parking was a huge problem............... Very narrow space to maneuver through and steep inclines...Not for the weak.

    Great location, very clean and helpful staff.

    Stayed in April 2018

  • Reviewed: 21 February 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    My room had a bad view to the garage, I couldn’t open the window as anyone could jump in anytime, felt like there was no privacy at all. Also felt a bit claustrophobic, as I had to keep the curtains closed all the time.

    Nice comfy room, very clean

    Stayed in February 2018

  • Reviewed: 15 February 2018

    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    There was only one plug in the room and other in toilet a bit to less considering needs of charging few devices in the same time... Breakfast does not have any eggs in a warm form... Air condition was working as it want, hard to set it up... Those are just a little points to look after, in general it was a great hotel!

    Everyday cleaning was incredible! Fresh towels and right up room really impressed me to the highest standard. Good basic breakfast with tasty coffee! Bus stop is 4 min from the hotel, same as the main shopping street. View from the 5th floor room was amazing!

    Stayed in February 2018

  • Reviewed: 16 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The lady at reception was phenomenal! She helped us book future train trips which were difficult to arrange for us. Because of that, our visit to Andorra was superb!

    Stayed in October 2017

  • Reviewed: 30 September 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Private parking: 8 Eur/day and impossible 3 stores garage. Not every staff member speaks English.

    A lot of space in the room, nice bathtub, good price, amazing surroundings.

    Stayed in September 2017

  • Reviewed: 9 September 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    We did not like the noise from the street, so we had to sleep with the window closed and the air condition on all night...

    The beds were very comfortable and it was quite clean.

    Stayed in August 2017

  • Reviewed: 3 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The Hotel use plastic mattress protectors meaning that we woke several times in the night clammy caused by sweating against the mattress

    The Location was perfect, staff were friendly and helpful.. Using this hotel as a base you can walk to most places you would like to go to.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is a car park outside the hotel for 2€ if you can find a space but it's tight. The hotel will offer you a space in their car park for 9€ but we found one in the cheaper park. Breakfast was ok but a lot of packeted food and long queues for the hot drink machines. It was just an ok hotel, nothing special for the price

    Room was clean and comfortable Easy to walk to town which is all perfume and cigarette shops!

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Ladies in the staff from reception are all rather rude and unhelpful. Fortunately there was most of the time a polite gentleman rather helpful. The garage is extremely small, difficult to park, be careful if you have a large car... The wifi is extremely slow.

    location is good near the shopping district of Andorra la Vella. Good places for cheap and good breakfast just nearby (avoid hotel breakfast)

    Stayed in August 2017

  • Reviewed: 1 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning could be stronger. More plug sockets needed.

    Modern and comfortable. Friendly staff and good location. Very close to the tourist office and easy and cheap parking.

    Stayed in August 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Parking non-existent- We were fortunate to get a place outside opposite but sought after by just about everyone. Room space very small - not recommended for lengthy stay.

    Bought breakfast as an extra, which was OK. Easy to get to things. Very new, it seemed. Very good price for a weekend stay. Very clean and in good condition. Lifts work - surprising how often they don't Staff very helpful - we were disadvantaged as the two languages we have are English and French, while generally it is Catalan or Spanish that is spoken, so reception speaking French or English welcome. Great views - but at a price as it's a steep climb to get back!

    Stayed in July 2017

  • Reviewed: 13 April 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that although it was 25 degrees outside, the air conditioning was not available. Apparently the rooms climate control is switched to heating until July, when it is turned to air conditioning. Hence the room was stuffy and over hot.

    Location.

    Stayed in April 2017

  • Reviewed: 1 February 2017

    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    I think tea/coffe making facilities in the room would be much appreciated. I brought my own favourite teabags from England, and took them back again!

    The friendliness of the staff, and the cleanliness of the rooms.

    Stayed in January 2017

  • Reviewed: 5 January 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The room we booked was suposed to be big enough (20m2) but we got a small room. At our arrival, hotel staff told us they sent as an e-mail saying that the room was small, without any more details. It was true that they told us five hours before our arrival at night, but the booking was non-refundable! I suggest room details to be changed and not getting confused. Moreover, we paid 90 € for a tiny room at a 3 star hotel...not very fair

    Stayed in January 2017

  • Reviewed: 15 December 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    breakfast was very limited, especially for the number of guests the hotel can take, and had.

    rooms were large and quiet. great location close to aveninguda calemany.

    Stayed in December 2016

  • Reviewed: 29 November 2016

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff are OK, they don't seem to be exctied about what they do.

    Not many options. Served from 8 to 10. Each table has its room number. Sometimes there are queues for coffee machine.

    Stayed in November 2016

  • Reviewed: 6 November 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel has a parking, however it is not always possible to use it. If there is not enough place for your car in a garage you have to look for a gap on a street parking. That might be tricky...

    Great location, very nice and helpfull staf. Descent breakfast. Fair price for everything.

    Stayed in November 2016

  • Reviewed: 4 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Much better than other hotels in the same price range. It only takes 7 minutes to walk to the shopping area, but in return you're getting a clean and quiet room, good Wi-Fi, and nice staff.

    Stayed in September 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No parking available out front. Private parking so tight to park your car in. A nightmare

    The location was perfect. So close to everything. Very clean. Friendly staff. Good breakfast. Loved Andorra.

    Stayed in August 2016

  • Reviewed: 1 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    no coffee in the rooms. Air con needed to be switched on

    Stayed in April 2018

  • Reviewed: 27 March 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Noisy schoolclases visiting made lots og noise during the night

    Stayed in March 2018

  • Reviewed: 14 March 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Todo en general

    Stayed in March 2018

  • Reviewed: 7 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Breakfast time starts at 08:00 which is a bit late especially if you go skiing

    Location, cleanliness

    Stayed in March 2018

  • Reviewed: 12 February 2018

    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    The bed

    Location

    Stayed in February 2018

  • Reviewed: 4 December 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast. Few options to choose from

    Stayed in December 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was professional, the room was clean and luxurious, and it was easy to get there.

    Stayed in October 2017

  • Reviewed: 16 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was a bit awkward but it was not a major issue.

    Great location. Beautiful accommodation.

    Stayed in September 2017

  • Reviewed: 30 September 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Parking spaces are extremely small.

    Spacious room, good location.

    Stayed in September 2017

  • Reviewed: 19 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel parking very difficult

    Interesting town, incredibly busy Saturday and empties out Sunday afternoon

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect clean

    Very neat

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Value, quiet.

    Stayed in September 2017

  • Reviewed: 1 August 2017

    • Group
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Very clean

    The bed was very soft not good for the back.

    Stayed in July 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hot food at breakfast.

    Nice comfy rooms Great view of the city and mountains Walking distance to shopping mall and thermal spa complex

    Stayed in July 2017

  • Reviewed: 22 July 2017

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    There is no minibar in the room.

    The stuff is very kind and friendly. The breakfast is tasty. The room is very clean and comfortable.

    Stayed in July 2017

  • Reviewed: 27 February 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to Inuu and Caldea. Friendly staff. The private parking was very convenient.

    Stayed in February 2017

  • Reviewed: 19 February 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds too hard. Too expensive for services offered.

    Bathroom with the bidet, the panorama around the hotel.

    Stayed in February 2017

  • Reviewed: 2 February 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The breakfast was very basic. Some more variety and a hot offering would be great.

    I liked this clean modern hotel, and the staff were lovely

    Stayed in February 2017

  • Reviewed: 1 November 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    El personal molt amable. Hotel renovat, modern, net i tranquil. Repetirem.

    Stayed in October 2016

  • Reviewed: 20 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Car parking on a Saturday..yuu

    Great location English staff member lovely

    Stayed in October 2016

  • Reviewed: 8 September 2016

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Personal de recepcion no consigue dar valor añadido al hotel.

    Wifi excelente.

    Stayed in September 2016

  • Reviewed: 27 August 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    More variety in the buffet breakfast.

    Location and the efforts of staff to facilitate parking a large car in their challenging car park!

    Stayed in August 2016

  • Reviewed: 18 August 2016

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Very friendly, helpful and accommodating staff. True hospitality.

    Stayed in August 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Poor Internet conection

    Center town good for shoping, closed parking onsite

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 April 2016

    • Leisure trip
    • Couple

    The car parking is a challenge. One also has to walk down quite steep slopes and stairs from the car parking to get into the hotel.

    Very handy for the shops. Staff were helpful.

  • Reviewed: 4 April 2016

    • Leisure trip
    • Couple

    Wifi is present everywhere but with a very slow speed.

    The hotel is in a good spot with a generous parking lot in front of it. Great if you want to go shopping. Bedroom was not big but was very welcoming.

  • Reviewed: 30 August 2015

    • Leisure trip
    • Family with young children

    we arrived very late,we have a big car,was not more place for us,after waiting we got a place outside the hotel. our room wasnt including breakfast,it was very expensive for 3 kids and 2 adults 8 euros per adult,I paid 36euros,the breakfast wasnt good at all

    good location bed confortable outside parking was very cheap,we only paid 3euros in the morning

  • Reviewed: 30 August 2015

    • Leisure trip
    • Family with older children

    The staff were not approachable and their are not willing to help if you have problem like internet access. It is so disappointing having those stars labeled in their hotel. The private parking of the hotel is so narrow and dangerous for drivers who do not have enough experience to navigate. The front desk does not even bother telling you in advance.

    The location.

  • Reviewed: 26 August 2015

    • Leisure trip
    • Couple

    Air conditioner was stopped at about 2:00 AM. No apologies or explanation for it. However the breakfast lounge had air conditioning when we went in at about 8:00 AM. Bath drain blocked. Position of hotel difficult to find and almost impossible to find parking.

    Good standards

  • Reviewed: 8 September 2015

    • Leisure trip
    • Couple

    the receptionest with short black hair would turn milk sour

  • Reviewed: 16 August 2015

    • Leisure trip
    • Couple

    No eggs for breakfast,offered to pay,no,no

    Central location

There are also 24 reviews without text. These impact the overall review score.

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