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Reviews of Silken Insitu Eurotel Andorra 3 stars

Avenida Fiter i Rossell, 51. Escaldes-Engordany, AD700 Andorra la Vella, Andorra

#47 of 71 hotels in Andorra la Vella

Guests' Choice

Review score

Based on 1790 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.7

  • Location

    7.6

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.3

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Showing 1 - 39

  • Reviewed: 26 September 2018

    10
    Good location within easy walking distance of most things and Manager was very helpful.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not the hotels fault, but there was construction on the adjacent block which provided an 8am alarm clock!

    The staff were very helpfu, particularly the Manager who provided valued guidance on activities and locations to visit. Rooms were reasonably sized, bed comfortable and also equipped with hair dryers. Hotel WiFi very good. Rooms at back have small balconies. Decent sized towels too! Breakfast was very good. Some on-site parking available for €15 per day.

    Stayed in September 2018

  • Reviewed: 9 September 2018

    9.2
    Beautiful Location Clean comfortable hotel Expensive to park
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 2 nights

    Price of car parking is extortionate 15 euros per day. Outrageous as there is no alternative. Parking in Andorra is non existent so you have to pay. It is a shame as everything else was perfect but wont be going back to this hotel for that reason

    short walk into town centre. Good location. Clean room excellent view from the balcony. Staff helpful and friendly. Very nice breakfast.

    Stayed in August 2018

  • Reviewed: 9 August 2018

    6.3
    Good location, that’s it
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    being used to the silken hotel chain, this one shouldn’t be named under that franchise, it is just an old style very very basic hotel, breakfast was so so,

    Good location, that’s it

    Stayed in July 2018

  • Reviewed: 2 August 2018

    8.3
    Great value short stay with excellent service !
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    Not easy to find ......sat nav didn't recognise the location

    Great value for money for a short stopover, 15 minutes walk to centre of town down hill ....but a steep walk back up. ! Staff couldn't do enough to please....excellent service !

    Stayed in August 2018

  • Reviewed: 28 June 2018

    7.9
    Warmer than expected.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    In the winter I would give this hotel a higher score but in summer it needs air conditioning. Uphill from the shopping.

    Big underground car park. Staff very friendly and accommodating.

    Stayed in June 2018

  • Reviewed: 15 June 2018

    9.6
    Nice place not to far
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Private parking was not possible on site (though they promote that), but there is a great public car park just 250 meters from the hotel with lot of spaces, so it is not a real problem.

    Though smoking was forbidden in the hotel, first room that we got was smelled. Few minutes later we had a new room due to the kind reception girl. Breakfast is excellent.

    Stayed in June 2018

  • Reviewed: 12 June 2018

    7.1
    Did the job.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Room too warm and no controls on radiator. No net curtains on the window and room overlooked by balconies across the narrow street so no privacy if you wanted the window open, heavy curtain pushed the window closed. We have another booking there but will try to get a more private room so we can open a window. Hilly walk in and out of the centre.

    The staff were helpful but busy. Garage spaces easy to get into. A few temporary car spaces in front of hotel to park until checked in but you have to be lucky.

    Stayed in June 2018

  • Reviewed: 25 February 2018

    9.2
    Nice hotel. Helpful staff and great location.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights

    A kettle in the room could be an advantage.

    Very nice hotel. Super helpful and friendly staff. Clean. Great location - 10 mins walk from the city centre. Warm and cosy in winter.

    Stayed in February 2018

  • Reviewed: 25 September 2017

    8.8
    The staff were so friendly and gave us very good...
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 5 nights

    We got a room faced to the river and the room was a little bit hot (end of august) but no problem we openned the window and we could hear the river, it was so relaxing...

    The staff were so friendly and gave us very good restaurant's indications. There is a coffee machine at the reception, it was useful for us cause we didn't book with breakfast included and we could have a coffee whenever we wanted. There is a parking close to the hotel in case you want to leave the car out.

    Stayed in August 2017

  • Reviewed: 25 July 2017

    10
    Super value for a super comfortable stay.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Excellent location and underground parking. The river around the back was marvellous and an easy walk into the centre of town with all the shops and high streets. Super helpful staff. One of the better breakfasts of the trip.

    Stayed in June 2017

  • Reviewed: 13 July 2017

    10
    Just far enough out of the town to be quiet.
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Nothing .nice place to stay.

    Just far enough out of the town to be quiet.Parking for motorcycle in underground garage.excellent breakfast and very friendly and helpful staff.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    10
    Good central base for Andorra La Vella and area
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Nothing that I did not expect, with a little advance research, such as the parking area in the basement, which is typical of all local hotels. Not a problem. Visitors should realise that the capital of Andorra can be busy and being situated as is this hotel is advisable for easy access. Street parking is not really possible and having the basement car park was a boon.

    The hotel was well placed for the centre of the capital which is very 'tight' given the location in the narrow valley. It is about a 10 minute walk to the main areas and thus requires no use of a car. We knew there was an underground car park beneath the hotel, for which there is a reasonable charge. Access was fine. It was very well placed for leaving town and visiting the areas to the north including some of the Natural Parks, found a short drive away. Our room faced the afternoon & evening sun and the torrent far below and was quiet and attractive with a fairly spacious balcony. This was partly covered to provide some shade. The staff were superb and helpful especially on the first day or two when the hotel was quiet (before the weekend rush) and yet the breakfast was as extensive as on the following busy days. The dining room is large and offers a good selection of international and local breakfast items including Andorran Tapas. The Manager and all his staff could not have been more helpful and I would look forward to returning for another stay when time allows. All spoke various languages including perfect English. Brilliant place.

    Stayed in June 2017

  • Reviewed: 7 July 2017

    9.2
    Everyone in the hotel was really friedly, the room was tiny...
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    It was harder to find the hotel - the street Avenida Fiter i Rossell is really long and curvy and the hotel is almost up in the street.

    Everyone in the hotel was really friedly, the room was tiny but very clean, breakfast was great (classic buffet with sweet pastry, fruit, tapas and more).

    Stayed in June 2017

  • Reviewed: 28 June 2017

    9.2
    Oasis of peacefulness
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Waterfall when I slept :-)

    I was here together with my fiancee. The staff is kind, very helpful and Great location for the shopping and sight seeing. Breakfast is spanish, tasty, satisfying and enough for this price. We had a balcony furnished with table with chairs with amazing view at mountains. We spent here curious and amazing time.

    Stayed in June 2017

  • Reviewed: 6 December 2016

    6.7
    Great Price - Quality.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Little options in the breakfast. Dinner was also limited. The room felt a bit small or maybe it's because of the way it's organized which makes it difficult to move around. Sometimes there was noise at night, be it plumbing or just other guests.

    Very, very helpful and friendly staff. Great location if you want to go to Caldea or Andorra la Vella and various shopping centers.

    Stayed in December 2016

  • Reviewed: 27 October 2016

    5.4
    Disappointment
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    The staff did not speak English. The breakfast was really poor. We were very disappointed. It was served 8 - 10 am. We arrived at 9 and there were no more baguettes (just slices of bread to toast). The quality of meal (especially cereals) was not good at all. The staff could not help us, as they did not understand. Do not expect scrambled eggs or bacon. The breakfast is very simple. We smelled cigarettes in the bedroom, even if the hotel is non-smoking. The room got very humid during the night. There was no shampoo - all you get is one bottle of liquid soap per room. The cleaning lady left a pail in front of our room whole day and night.

    The location was pretty good. There was a bath, which was nice. It was possible to control the temperature in the bedroom.

    Stayed in October 2016

  • Reviewed: 19 October 2016

    9.2
    Great value spotless hotel
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Was a bit of a walk to the town (15-20 mins). Shower holder was broken.

    Everything about this hotel was great, so much so I stayed an extra night. Staff always very courteous, buffet breakfast was nice and fresh. Drinks at the bar were cheap. Room was spotless and comfortable. Room was soundproofed from busy road outside. Fantastic value.

    Stayed in October 2016

  • Reviewed: 8 October 2018

    8.3
    Good
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The windows on the ceiling... it rained a lot and it was very noisy

    The beds... really comfortable

    Stayed in October 2018

  • Reviewed: 10 August 2018

    7.5
    en general
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    car sense aire condicionat

    en general

    Stayed in August 2018

  • Reviewed: 4 August 2018

    7.9
    Great service perfect for a short stay
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit tricky to find

    Great value for money hotel for a short stay and staff were excellent.!

    Stayed in August 2018

  • Reviewed: 7 July 2018

    7.1
    Location is quite close to the center
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Very small room and no shower , only bath. Need renovation

    Location is quite close to the center

    Stayed in July 2018

  • Reviewed: 14 June 2018

    7.5
    very noisy road outside room.
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    very noisy road outside room. had to have window open as no air conditioning.

    Stayed in June 2018

  • Reviewed: 27 May 2018

    9.6
    Great hotel in Andorra La Vella!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Nice hotel with spacious room. Balcony with view of the surrounding mountains. Friendly and helpful staff.

    Stayed in May 2018

  • Reviewed: 20 May 2018

    5.0
    Booked for two nights, stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds uncomfortable shower broken hairdryer not working

    Staff were very friendly and helpful

    Stayed in May 2018

  • Reviewed: 20 May 2018

    8.8
    Friendly staff, hotel well positioned for restaurants and...
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, hotel well positioned for restaurants and town.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    9.6
    Skvělý hotel, vyborny personal
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    -

    Skvělý hotel, vyborny personal Great hotel, excellent staff Special thanks and praise to Pierre

    Stayed in May 2018

  • Reviewed: 2 April 2018

    5.8
    ok for a night
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    parking very cold small bedroom

    the bath

    Stayed in April 2018

  • Reviewed: 25 February 2018

    7.5
    Nice hotel, good value
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    It's not a long walk to the city but it's uphill back, don't buy too much.

    Stayed in February 2018

  • Reviewed: 27 September 2017

    9.2
    Amazing bed and terrace view, got an upgrade, good breakfast.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    A bit further from town than the other hotels

    Amazing bed and terrace view, got an upgrade, good breakfast.

    Stayed in September 2017

  • Reviewed: 24 August 2017

    9.6
    Fantastic destination.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Fantastic destination. Close to the city centre.

    Stayed in August 2017

  • Reviewed: 20 June 2017

    8.3
    Good value!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Great breakfast!

    Stayed in June 2017

  • Reviewed: 12 June 2017

    9.2
    comfortable bed
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    missing a fridge

    comfortable bed

    Stayed in June 2017

  • Reviewed: 24 April 2017

    8.3
    Comfortable clean room close to the center
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    It lacks a bit of personality but that was to be expected.

    The room was comfortable, clean and as shown in the pictures. The staff was very friendly!

    Stayed in April 2017

  • Reviewed: 13 March 2017

    10
    Gran director y excelente equipo humano.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excelente director...nos reubico perfectamente. Altamente recomendable

    Stayed in March 2017

  • Reviewed: 13 February 2017

    8.3
    The location, PERFECT.
    • Leisure trip
    • Couple
    • Triple Room (2 Adults + 1 Child)
    • Stayed 2 nights

    The price, quite expensive.

    The location, PERFECT. Breakfast, INCREDIBLE.

    Stayed in February 2017

  • Reviewed: 24 January 2017

    7.1
    Not a full breakfast bit of a let down there but overall was...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not a full breakfast bit of a let down there but overall was fine problem with parking

    Stayed in January 2017

  • Reviewed: 22 January 2017

    9.2
    Beautiful Andorra
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very good and staff friendly. Wish we could stay longer

    Stayed in December 2016

  • Reviewed: 10 January 2017

    7.9
    Confortable
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Cerca de caldea, personal amable

    Stayed in January 2017

  • Reviewed: 18 December 2016

    8.8
    Thanks to the friendly staff, I felt good during my stay.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Thanks to the friendly staff, I felt good during my stay.

    Stayed in November 2016

There are also 23 reviews without text. These impact the overall review score.

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