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Reviews of Hotel Tropical 4 stars

Avenida Pont de la Tosca, 25, AD700 Andorra la Vella, Andorra

#39 of 66 hotels in Andorra la Vella

Guests' Choice

Review score

Based on 292 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8

  • Location

    6.9

  • Facilities

    7.9

  • Staff

    8

  • Value for money

    7.1

  • Free WiFi

    6.8

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Showing 1 - 12

  • Reviewed: 4 March 2018

    5.4
    Felt a marked man because of my disageement.
    • Leisure trip
    • Family with young children
    • Quadruple Room (3 Adults + 1 Child) with Ordino-Arcalis Ski Pass
    • Stayed 4 nights

    having to pay over 1,400 euros up front on arrival for hotel and car parking without seeing room or facilities, apparently its company policy ! Being given cramped parking space caused damage to hire car.

    the pool and sauna

    Stayed in February 2018

  • Reviewed: 3 January 2018

    6.7
    Not the best hotel you may find in Andorrra...
    • Leisure trip
    • Group
    • Double or Twin Room with Ordino-Arcalis Ski Pass
    • Stayed 4 nights

    This used to be an IBIS hotel, that changed brand. Not sure f that is the reason but staff is not nice and apparently try to make things difficult to the guests. Starting with the parking, you must "negotiate" parking slots directly with the parking staff at a 21 €/day cost. We had to park one day at more than 1 mile distance. The restaurant manager treats guests as a military officer, almost giving orders on where to seat. The way the rest of the satff is treated seems like we are on a military barracks! Awful experience!

    Bueno Buffet, muy variado y con muchas alternativas disponibles. Desayuno muy completo. Piscina interior muy buena para aquellos que viajan con familias. The indoor Pool is very good for the ones travelling with kids. Excellent Buffet, with lots of available different food. Very good breakfast.

    Stayed in January 2018

  • Reviewed: 28 February 2017

    9.2
    Great for kids
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Restaurant didn't open until 8pm, pretty normal for the Spanish but not ideal when traveling with a four year old who has been playing hard in the snow all day. Two single beds pushed together but still made up with single bed sheets and blankets does not make a double bed.

    Great staff, some spoke English well and the others tried very hard, all we're very helpful. The while place is very clean. The facilities are good, especially for kids. The indoor playground and indoor heated pools were great, our four year old loved them. Spa, sauna and steam room were also good for the grown-ups.

    Stayed in February 2017

  • Reviewed: 30 January 2017

    7.9
    Was good but could be better.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Minus for extra pay parking and very cold room (temperature was too low). My family and I were freezing there more than in ski station.

    Breakfasts was big and tasty. Plus for swimming pool and space for kids (but hotel should refresh this space)

    Stayed in January 2017

  • Reviewed: 11 January 2017

    7.1
    Andorra skiing
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Hotels feels empty, staff does not speak english, poor communication.

    The hotel is close to the slopes. It has nice swimming pool on a top floor., nice roof top garden / area...

    Stayed in January 2017

  • Reviewed: 1 January 2017

    5.0
    The hotel was very noisy even though it quotes rooms are...
    • With a pet
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was very noisy even though it quotes rooms are sound proof. We were on the 6th floor, could hear traffic outside and everyone on the 7th floor walking up and down in the restaurant. We also had to pay extra for our dog and parking on arrival which then made it poor value for money.

    Stayed in December 2016

  • Reviewed: 1 April 2018

    7.5
    Good (not perfect).
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Internet did not work in room. This is awful.

    Stayed in March 2018

  • Reviewed: 5 March 2018

    8.3
    Everything except location
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Too far from city center for me. Need to take the car.

    Everything except location

    Stayed in March 2018

  • Reviewed: 26 February 2018

    7.5
    Big room
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Short bed.

    Big room

    Stayed in February 2018

  • Reviewed: 22 January 2018

    7.5
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Ordino-Arcalis Ski Pass
    • Stayed 1 night
    • Submitted via mobile

    Crowded swimming pool, quite cold temperature in it

    Very good food

    Stayed in January 2018

  • Reviewed: 7 January 2018

    8.3
    Good
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel location could have been more central

    The hotel was clean and comfortable. Staff were friendly

    Stayed in January 2018

  • Reviewed: 9 March 2017

    8.8
    Perfect Family Ski AND City Base
    • Leisure trip
    • Group
    • Single Room with Ordino-Arcalis Ski Pass [SC]
    • Stayed 3 nights

    Convenient location for town and ski fields.

    Stayed in March 2017

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 12

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