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Reviews of Magic Pas 4 stars

San Jordi, 19, AD200 Pas de la Casa, Andorra

#22 of 95 hotels in Pas de la Casa

Guests' Choice

Review score

Based on 245 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.6

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    7.7

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Showing 1 - 45

  • Reviewed: 15 March 2018

    10
    Nice hotel
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It was a bit of a climb up the hill with ski boots on. But everywhere is in a hill in Pas de la Casa so not sure you could avoid it!

    Friendly staff, little extras included such as fridge, toiletries. Excellent food.

    Stayed in March 2018

  • Reviewed: 6 March 2018

    7.5
    Short ski break
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Beds could have been comfier !

    Reception staff very friendly and helpful. Good breakfast and nice buffet style evening dinner. Nice big comfortable bar area with generous measures !

    Stayed in March 2018

  • Reviewed: 4 March 2018

    8.8
    We have been to this hotel 4 times in the last 12 years and would most likely come back again
    • Leisure trip
    • Family with young children
    • Quadruple Room (3 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted via mobile

    The music in the bar area was terrible and they could do with another waiter/barman.

    The hotel was near the ski lifts and most of the staff was very friendly and helpful. Good facilities for ski or snowboard storage

    Stayed in March 2018

  • Reviewed: 1 March 2018

    5.8
    Too expensive for the bad quality!
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    I have no idea how this hotel can have 4 stars! I have seen better 2 star hotels! The furniture are pretty worn out in all areas (bar, restaurant and rooms). The breakfast was sub-standard at best. I was very disappointed because it was way too expensive for the value. I wouldn't go again!

    The staff was very friendly. Great experience at check-in and check-out. The location was also pretty good, as you didn't have to go up all the hill. Also conveniently close to the ski lifts. The two exists were very handy.

    Stayed in February 2018

  • Reviewed: 1 March 2018

    6.7
    Good location, nice staff and a large breakfast- a big...
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room did not have a kettle as written on the site. The rooms floor was not clean. The use of the spa was in an additional price.

    Good location, nice staff and a large breakfast- a big selection of food.

    Stayed in February 2018

  • Reviewed: 5 February 2018

    7.1
    On a whole good hotel, staff & food
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Some rooms to the rear of hotel are right above a very loud bar which on most nights closed at around 3am, as hotel was fully booked I couldn’t move rooms.

    Hotel was good, food was good and staff very helpful, location wasn’t to bad around 5 min walk to bottom of slopes.

    Stayed in January 2018

  • Reviewed: 12 January 2018

    4.6
    Location is nice, 200 meters to slopes.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Hospitality and service. Technical problems in room. Bad sound protection from the street. Absence of dryers for ski equipment. This is not a 4 stars hotel from my expirience.

    Location is nice, 200 meters to slopes. Personnel in the restaurant.

    Stayed in January 2018

  • Reviewed: 13 March 2017

    5.8
    Sympathy of the employees, especially of Paula.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights

    The facilities are a bit old and in need of some renovation. There are large stairs at the entrance to the reception which are dangerous. And I did not like the following fact: on the eve of leaving, I requested a small breakfast, since I had to leave by turns around 7am in the morning, and at the reception they said no problem. The next day the person who was at the front desk said they did not know anything, and did not strictly give us anything for breakfast. Neither was interested in helping ...

    Sympathy of the employees, especially of Paula. The food did not have much variety, but it was well made.

    Stayed in March 2017

  • Reviewed: 20 February 2017

    7.9
    Great location, clean, comfortable and good value.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 7 nights

    Just the food

    The hotel is in an excellent position just 2 minutes walk to the lifts. We didn't use any of the leisure facilities so cant comment on them. The rooms were clean and the beds comfortable. The only let down was the food. We all agreed that it could have been better especially dinner. We decided to eat out for 4 of our 7 days. That said I would definitely go back to this hotel but next time on a bed and breakfast basis. We are fussy eaters. I am sure many other guests will find it fine so don't let it put you off. It is good value for money and great location. The staff were very helpful and polite.

    Stayed in February 2017

  • Reviewed: 31 January 2017

    9.2
    Snowboard break In Andorra
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Food could have been a bit warmer and not always to my taste but they are cooking for a European clientele so fine by me

    Staff were very helpful and friendly

    Stayed in January 2017

  • Reviewed: 30 January 2017

    6.7
    Not as advertised
    • Leisure trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    I booked the hotel for the advertised parking. It doesn't exist. And there is no way on earth it's a 4 star hotel.

    The staff were lovely. All of them.

    Stayed in January 2017

  • Reviewed: 16 April 2018

    9.6
    Great short stay
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Centre location near all the amenities near all shops and night life

    Stayed in April 2018

  • Reviewed: 24 March 2018

    7.9
    Satisfactory.
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Could have had a larger room, with English TV channels or option to watch films.

    Stayed in March 2018

  • Reviewed: 18 March 2018

    7.9
    Great location with friendly staff
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    WiFi and mobile phone costs

    Clean rooms and funny facilities the WiFi was quite slow and intermittent

    Stayed in March 2018

  • Reviewed: 17 March 2018

    7.5
    Good hotel.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No view from room and very dark.

    Good location, clean rooms and efficient staff

    Stayed in March 2018

  • Reviewed: 6 March 2018

    7.9
    The hotel was convenient for the ski slopes, very...
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights

    Nothing in particular

    The hotel was convenient for the ski slopes, very comfortable and quiet

    Stayed in March 2018

  • Reviewed: 4 March 2018

    6.3
    it is not a 4 stars hotel for sure
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    it is not a 4 stars hotel for sure

    Stayed in March 2018

  • Reviewed: 12 February 2018

    10
    Overall great stay , will looking to go back for next year .
    • Leisure trip
    • Group
    • Double or Twin Room (1 Adult)
    • Stayed 4 nights
    • Submitted via mobile

    Beds were very hard

    Friendly staff , great location

    Stayed in February 2018

  • Reviewed: 2 January 2018

    10
    We were really pleased, loved the hotel and the staff were amazing!
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were a bit hot and wifi a bit slow

    Everything!

    Stayed in January 2018

  • Reviewed: 29 December 2017

    8.8
    Convenient
    • Leisure trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Convenient

    Stayed in December 2017

  • Reviewed: 28 February 2017

    7.9
    Friendly staff.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff.

    Stayed in February 2017

  • Reviewed: 27 February 2017

    6.5
    Nourriture horrible
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nourriture horrible

    Stayed in February 2017

  • Reviewed: 18 February 2017

    8.8
    Fantastic stay, great time had by all!!
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    The bed was noisy/hard

    Food amazing Staff really friendly

    Stayed in February 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 March 2016

    10
    The staff is very friendly, I was travelling alone and I...
    • Leisure trip
    • Solo traveller

    Maybe would be better if for do some activities in others places outside Pas de la Casa, the Hotel would can be available a car or bus for help to the guests

    The staff is very friendly, I was travelling alone and I felt absolutely comfortable

  • Reviewed: 14 March 2016

    9.2
    Staff are wonderful, front desk, restaurant and housekeeping...
    • Leisure trip
    • Family with older children

    The last two times I have stayed at Magic the Wifi has been unusable - reliable Wifi is more important in Andorra because cell phone roaming in is stupidly expensive. At times there were queues of people at the front desk asking why the wifi was not working - the management really need to get this sorted.

    Staff are wonderful, front desk, restaurant and housekeeping, all lovely. The food is of a high standard for the price with a spanish basis but plenty of variety to suit most tastes. Very well located and handy ski storage in the basement.

  • Reviewed: 23 February 2016

    7.1
    Staff is excellent .
    • Leisure trip
    • Solo traveller

    Stains around windows .chemical smell after cleaning . dirty windows . ski locker has no dryer so had to bring boots to the room.

    Staff is excellent . hotel a bit dated not 4 star. Food is basic

  • Reviewed: 21 February 2016

    7.9
    The staff were brilliant, very helpful & friendly.
    • Leisure trip
    • Family with older children

    There was an Irish bar at the end of the road, there was a lot of loud singing at 1230-130am which was a pain.

    The staff were brilliant, very helpful & friendly. Location was great as a 5minute walk to the slopes.

  • Reviewed: 19 February 2016

    8.8
    Breakfast selection excellent
    • Leisure trip
    • Couple

    Small dining room and only one lounge which didn't have enough easy chairs. Easy chairs taken up at night time so didn't stay and relax in hotel bar

    Breakfast selection excellent

  • Reviewed: 9 February 2016

    9.2
    Very helpful and friendly staff.
    • Leisure trip
    • Group

    Only that when you open the curtains, the view through the window is of walls. Doesn't matter cause we weren't hanging out in the room but would be nice when booking if it showed if there is a window or not and if so what the view is :).

    Very helpful and friendly staff. Very good location if you're going skiing, only a few minutes walk to the pistes and rental places (you get a discount at the rental shop if you're staying in the hotel). You can also book activities from the hotel. We went snowshoeing which was great. The breakfast was very generous as well. The interior is also very cosy and there is someone at the reception 24 hours.

  • Reviewed: 8 February 2016

    6.3
    Staff Food and general ambience of the Hotel.
    • Leisure trip
    • Couple

    The room was very noisy - A lot of partying people in the resort and it was almost impossible to sleep- Usually till about 4-5 in the morning-

    Staff Food and general ambience of the Hotel.

  • Reviewed: 31 January 2016

    7.9
    Lovely hotel, very central.
    • Leisure trip
    • Group

    The noise from the pub at the back would keep you awake every night from around 3.30am

    Lovely hotel, very central. 2 min walk to the slopes. Staff very helpful and obliging.

  • Reviewed: 19 January 2016

    8.3
    Good central location, flat walk to the ski lifts.
    • Leisure trip
    • Group

    There could be an occasional wait for the hotel lifts, and it was a long walk to the 9th floor.

    Good central location, flat walk to the ski lifts. We were on the top floor (9) so no problems with noise. Great breakfast. Spa was a bonus. You can buy your lift pass at reception (though not a half day one) which saved queues. Recommended ski shop was good and cheap. Nice late checkout (12.00)

  • Reviewed: 9 January 2016

    9.6
    Fantastic staff, particularly the lady on reception in the...
    • Leisure trip
    • Couple

    Fantastic staff, particularly the lady on reception in the evening who was very helpful and welcoming, even passing on a message for some friends who came looking for us before our arrival! The room was nice and the location of the hotel was very convenient, with the boot room exiting only a few minutes from the piste.

  • Reviewed: 24 December 2015

    10
    Short walk from the slopes and right in the middle of town,...
    • Leisure trip
    • Group

    Short walk from the slopes and right in the middle of town, staff were really helpful, jacuzzi/sauna were good, rooms were sizeable (much better than France)

  • Reviewed: 3 April 2016

    7.1
    location
    • Leisure trip
    • Family with young children

    the room was with a inside windown meal rrom very closed and no windows as well, should move to the bar area

    location

  • Reviewed: 3 April 2016

    8.8
    Excellent stay.
    • Leisure trip
    • Couple

    Room slightly too warm and bed a bit firm

    Excellent stay. Great value for money. Brilliant breakfast

  • Reviewed: 12 March 2016

    • Leisure trip
    • Family with older children

    No internet connection . Have to travel through the city walking with our skis to go to skisslopes

  • Reviewed: 1 March 2016

    9.6
    Great place
    • Leisure trip
    • Group

    Great place Thank you

  • Reviewed: 19 February 2016

    9.6
    No tea or coffee facilities in the room.
    • Leisure trip
    • Couple

    No tea or coffee facilities in the room.

  • Reviewed: 18 February 2016

    9.6
    Cooked and continental breakfast, 2 min walk to the slopes...
    • Leisure trip
    • Group

    Little wear and tear but hardly an issue.

    Cooked and continental breakfast, 2 min walk to the slopes and very clean and comfortable.

  • Reviewed: 15 February 2016

    5.4
    Location was ok, and the bar was nice.
    • Leisure trip
    • Couple

    Rooms are horrible with aonly a skylight for light. Not a 4* hotel.

    Location was ok, and the bar was nice. Food average

  • Reviewed: 14 February 2016

    7.1
    Dinner not to my tast
    • Leisure trip
    • Group

    Good wifi

    Dinner not to my tast

  • Reviewed: 19 January 2016

    9.2
    Most of stay was amazing, everyone was polite and helpful
    • Leisure trip
    • Group

    Dinner was a real let down for me to be honest

    Most of stay was amazing, everyone was polite and helpful

  • Reviewed: 19 March 2015

    10
    excellent staff and great location for slopes.
    • Leisure trip
    • Group

    very poor wifi, and rooms were far to hot,

    excellent staff and great location for slopes.

  • Reviewed: 12 March 2015

    8.8
    Location
    • Leisure trip
    • Group

    Wifi was poor

    Location Staff Food Bar Area

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