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Reviews of Hotel Parador Canaro & Ski 4 stars

Carretera General, AD100 Incles, Andorra

#1 of 13 hotels in Incles

Guests' Choice

Review score

Based on 330 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.6

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    7.8

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Showing 1 - 42

  • Reviewed: 12 August 2018

    9.2
    Great stay in mountains
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Road View
    • Stayed 1 night

    Wifi was of the type that covered the hotel and immediate surrounds - thus not genuinely secure

    Thoroughly modern four-star hotel with spacious rooms, really nice bathroom with large bath

    Stayed in August 2018

  • Reviewed: 8 August 2018

    9.2
    Nice hotel with pleasant staff and everything.
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Road View
    • Stayed 2 nights

    The gym only provided some condition exercise, no upper body machines (except for a row machine) or free weights.

    Nice hotel with pleasant staff and everything. The breakfast is probably better in the winter where there probably are much more guests. It was still totally ok now.

    Stayed in August 2018

  • Reviewed: 24 July 2018

    10
    Brilliant hotel stay
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room with Road View
    • Stayed 1 night
    • Submitted via mobile

    Nothing was wrong anywhere

    Excellent service excellent staff excellent parking for motorcycling in secure underground car park excellent rooms facilitys

    Stayed in July 2018

  • Reviewed: 19 February 2018

    9.6
    Great, we look forward to next year
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 5 nights

    The hotel is well out of the local town and not much choice available for meals

    Hotel is modern and clean, rooms & beds very comfortable, staff were very friendly, helpful and always ready to assist

    Stayed in February 2018

  • Reviewed: 12 February 2018

    9.2
    Good hotel for skiing.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Spa Bath
    • Stayed 5 nights

    The Breakfast could have been better, it just needed tweaking such as soak the prunes, they were inedible as they were so hard. The choice of bread and cereal's was limited.

    The room was great, the staff were friendly and helpful. The views were exceptional.

    Stayed in February 2018

  • Reviewed: 7 February 2018

    9.2
    Excellent.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Road View
    • Stayed 5 nights
    • Submitted via mobile

    Staff were extremely helpful and friendly throughout. Excellent shuttle service to the ski slopes! Convenient ski hire at the hotel. Recommend hiring a car to access the bars / restaurants in Soldeu in the evening.

    Stayed in February 2018

  • Reviewed: 8 January 2018

    8.8
    We had a great ski vacation - definitely recommend for families with kids.
    • Leisure trip
    • Family with young children
    • Superior Family Room (2 Adults + 2 Children)
    • Stayed 5 nights

    Great family hotel with good conveniences for traveling and skiing with small kids (ski mountain transport, easy breakfast, ski lockers, kids play areas, etc.). Super friendly staff.

    Stayed in January 2018

  • Reviewed: 7 January 2018

    7.1
    The room very spacious as well as all the facilities.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    I would improve the quality of the staff of the restaurant. There were not many clientes during our stay and still the service was slow sometimes especially at night during the dinner when the kids must eat first. The quality of the breakfast can be improved too especially in regards of the hot beverages and coffee. The vendor machines are never a good solution to serve a proper brewed coffee or hand made cappuccino! They should really invest on offering a proper bar service for the hot beverages. A suggestion would also be to change the light system in the dinner and bar room that is currently very strong and cold and the miss the cozy feeling of a mountain style environment.

    The room very spacious as well as all the facilities. The hotel staff very kind and service minded.

    Stayed in January 2018

  • Reviewed: 24 August 2017

    9.2
    Perfect for us.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    You will have to take a car if you want to go anywhere, or a rather long walk.

    We had an absolutely amazing stay at the hotel, we were pampered upon arrival, the room was the best I have ever stayed in with a beautiful view of the mountains, food was excellent at breakfast and in the evening. It was rather expensive but It lived up to the price.

    Stayed in August 2017

  • Reviewed: 22 March 2017

    10
    What a fantastic place to stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with Spa Bath
    • Stayed 5 nights

    Menu and food in the restaurant could be better for such a great hotel. There are plenty of good restaurants not too far away

    Fantastic hotel with great views of the nursery slope and good location for skiing. Facilities and room could not be better.

    Stayed in February 2017

  • Reviewed: 23 February 2017

    9.2
    Really...its a great stay!
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Road View
    • Stayed 1 night

    Tried to get in the sports hotel but ended up in the Parador. I have to be honest, I wasnt expecting much and it turned out to be a little gem. Check in was easy, room was spacious with a huge bathroom and heated flooring. We ate in the restaurant the food was top notch, as was breakfast. I would stay here again for sure!

    Stayed in February 2017

  • Reviewed: 11 February 2017

    8.3
    The location with beginner sky station just next to the...
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Spa Bath
    • Stayed 3 nights

    The could improve the food quality. It was good enough, but it could be much better.

    The location with beginner sky station just next to the hotel. Staff was very kind. The room was really nice with view to the snow mountains.

    Stayed in January 2017

  • Reviewed: 23 January 2017

    9.2
    Huge room, nice facilities.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Spa Bath
    • Stayed 2 nights

    Restaurant and staff at breakfast could be nicer. Bathroom feels a bit cold as looks like there is no direct heating there. Forfait for their own slope could be better deal than the 20% offered to guests. It would be good to provide specific surface for wet shoes so the floor doesn't get wet and dirty when coming from snow

    Huge rooms, extra size bed, very clean and comfortable. Room had views to the hotel's ski slope. Bathroom was spacious with jacuzzi and double sink. Staff at desk was friendly and welcoming. Beginners ski slope is great for learning in a semi empty space, without the crowds of the nearby Grandvalira.

    Stayed in January 2017

  • Reviewed: 21 January 2017

    9.2
    Wonderful stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Road View
    • Stayed 6 nights

    Few TV channels in English, just BBC and CNN. Also, 15 euro per day to park the car inside is quite expensive for people who is staying for several days (but it´s free to park outside, so it´s fine).

    Hotel offers the possibility to rent ski equipment and they have their own ski slopes for beginners at the back of the hotel. Comfortable and spacious bedroom and bathroom. All kind of toiletries included. Empty mini fridge, so you can buy things and leave them inside it. Perfect heating system. Delicious breakfast. Free transfer to El Tarter, Grandvalira. Also, the hotel restaurant offers high quality dishes and quite affordable if we compare them to other restaurants in the area. Kind and helpful staff. Free parking outside. We highly recommend this hotel.

    Stayed in January 2017

  • Reviewed: 20 January 2017

    8.3
    Really nice hotel, dissppointing customer service
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Road View
    • Stayed 5 nights

    The bus transfer would not take us to Soldeu, they only transfer to El tartare even though they were equal distances from the hotel and the driver was not busy at all. Disappointing considering on two previous stays they used to take us.

    Comfy Beds & great bathroom. Good breakfast

    Stayed in January 2017

  • Reviewed: 19 January 2017

    9.2
    Excellent!
    • Leisure trip
    • Family with young children
    • Superior Family Room (2 Adults + 2 Children)
    • Stayed 5 nights

    Excellent shuttle service to El Tarter for Grandvalira. A la carte dinner on half board regime. Private ski slope adjacent to the hotel for beginners and sledging [for the children]. On site ski hire.

    Stayed in January 2017

  • Reviewed: 7 January 2017

    3.3
    It is not a 4 star hotel, rather 2-3 star
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 7 nights

    The hotel is adjacent to a busy road and you can hear the traffic from your room. The hotel is not 4 star, it lacks athmosphere and coziness. The food is terrible, not many fresh green options and the "a la card" restaurant serves Canteen food. The communal spaces are not cleaned on a daily basis and you feel there is a lack of detail in many places. We would recommend staying at the Sport Hotel if you want 4 star service and ambiance.

    Stayed in January 2017

  • Reviewed: 28 February 2018

    9.2
    Perfect for night at end of weeks skiing
    • Leisure trip
    • Family with young children
    • Superior Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    ready supply of fresh hot chocolate at breakfast for the kids.

    Stayed in February 2018

  • Reviewed: 28 September 2017

    10
    Nothing.
    • Leisure trip
    • People with friends
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Place great, rooms great, staff great, car parking great.

    Stayed in September 2017

  • Reviewed: 30 August 2017

    9.2
    the breakfast, the space of the room, the view.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Road View
    • Stayed 1 night

    a lttle too close from the street

    the breakfast, the space of the room, the view...

    Stayed in August 2017

  • Reviewed: 14 August 2017

    9.6
    The Staff
    • Leisure trip
    • Couple
    • Superior Triple Room
    • Stayed 1 night

    A little under staffed at breakfast. Those that were there did their best.

    The Staff

    Stayed in August 2017

  • Reviewed: 8 April 2017

    6.7
    Dinner was excellent and the rooms cocomfortable.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Road View
    • Stayed 2 nights
    • Submitted via mobile

    No facilities like spa, pool table

    Dinner was excellent and the rooms cocomfortable. Ski bus from hotel

    Stayed in March 2017

  • Reviewed: 5 March 2017

    10
    Superb hotel
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 8 nights
    • Submitted via mobile

    Rooms bit too warm ..but that's personal..we just opened the door

    Food was excellent

    Stayed in March 2017

  • Reviewed: 24 February 2017

    8.8
    Pleased and satisfied
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Nothing

    Very friendly staff and good facilities

    Stayed in January 2017

  • Reviewed: 14 February 2017

    10
    Great ski trip with a magnificent staff
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Road View
    • Stayed 3 nights

    nothing

    I love the location and proximity to the mountain. The staff was incredibly accommodating. Everyone was nice and professional.

    Stayed in January 2017

  • Reviewed: 28 January 2017

    8.8
    great breakfast and big and clean room.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Road View
    • Stayed 1 night

    No free parking

    great breakfast and big and clean room.

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 April 2016

    8.3
    Surprised you have to pay for the hotel ski slope.
    • Leisure trip
    • Family with young children

    Surprised you have to pay for the hotel ski slope. I would have thought that was complimentary for hotel guests. And it would help if there was a hotel transfer in the mornings to Soldeu

  • Reviewed: 26 March 2016

    10
    Breakfast, kind staff, very clean rooms with all the...
    • Leisure trip
    • Group

    The hotel, the rooms, the restaurant and bar need refurbishment: new furniture and design!

    Breakfast, kind staff, very clean rooms with all the necesary amenities, good location!

  • Reviewed: 24 March 2016

    • Leisure trip
    • Couple

    We asked for a double bed but they could only provide twins. They did move us to a room with a view to compensate. It was 5 mins by bus to the ski lifts.

    Friendly staff, decent food, good views

  • Reviewed: 18 March 2016

    7.5
    Superior room was good and roomy, shuttle service to El...
    • Leisure trip
    • Family with older children

    Menu driven dinner service was too fussy I would have preferred a buffet style arrangement. Food quality was adequate, however given the mild gourmet pretensions a little disappointing. Breakfast was good.

    Superior room was good and roomy, shuttle service to El Tarter v.good. It doesn't go to Soldeu which we at first thought a problem, however, it turned out that our friends who were at the Sport in Soldeu prefered to come down and ski from El Tarter, you may prefer this too if you are a relative beginner or intermediate skier.

  • Reviewed: 2 February 2016

    8.3
    - Reliable free transfer to the "El Tarter" ski...
    • Leisure trip
    • Couple

    - Reliable free transfer to the "El Tarter" ski lift. - Deluxe room is a great value for money, huge room with plenty of wardrobe space and amazing bathroom. - Free ski lockers and parking space.

  • Reviewed: 4 November 2015

    • Leisure trip
    • Couple

    Nothing to comment about.

    Superb location, spotlessly clean, lovely food, excellent value for money, finally the staff are super freindly and is excellent value for money.

  • Reviewed: 27 October 2015

    10
    The hotel was perfectly situated for an overnight stop on...
    • Leisure trip
    • Couple

    The hotel was perfectly situated for an overnight stop on the way from Reus to Cahors. The room was very spacious, the bed comfortable and the evening meal excellent and very good value. There were two spacious car parks.

  • Reviewed: 21 September 2015

    10
    Staff were very friendly, food in restaurants was excellent.
    • Leisure trip
    • Couple

    Staff were very friendly, food in restaurants was excellent. Rooms were clean and spacious. Ample psrking. On a 10 day trip of France, andorra and Spain this was the nicest hotel

  • Reviewed: 1 August 2015

    8.8
    Everything , except food prices £££££!
    • Leisure trip
    • Family with young children

    A bit too far out of town ( in summer) but absolutely perfect if it was winter. Food was a bit expensive for what you get.

    Everything , except food prices £££££!!!!!

  • Reviewed: 28 July 2015

    9.2
    The fittings in the bedroom and bathroom were of very high...
    • Leisure trip
    • Couple

    We would have liked to see tea/coffee making facilities in the rooms. Noise from the road.

    The fittings in the bedroom and bathroom were of very high standard. We ate a very good meal in the restaurant where the service was excellent.

  • Reviewed: 17 February 2015

    • Leisure trip
    • Couple

    No SPA services or even spa arrangement in a different location (necessary for hard core skiers). The city is dull

    Great food (we tried all the dishes without pork, ham etc,) , very clean, very helpful and kind staff. We really had an excellent time.

  • Reviewed: 10 February 2015

    10
    Everything about this hotel, the staff are excellent, the...
    • Leisure trip
    • Couple

    We had half board, the starters where nice and the deserts too where delicious. The main courses where truly awful. we tried 8 different main courses on the four nights we stayed. Bin your microwaves and your frozen vegetables, half your menu choice and try cooking fresh! we where not alone in thinking this!

    Everything about this hotel, the staff are excellent, the two ladies on reception in particular where very kind and welcoming. Marcus was our ski instructor and he was superb, really funny and with great teaching skills. Great hotel, fantastic position, great staff. Really good breakfast with loads of choice.

  • Reviewed: 19 January 2016

    6.7
    Price for 4 yo child is the same as for adult !
    • Leisure trip
    • Family with young children

    Price for 4 yo child is the same as for adult !!!

  • Reviewed: 6 October 2015

    9.2
    Spacious comfortable room exceptional value for money
    • Leisure trip
    • Couple

    Spacious comfortable room exceptional value for money

  • Reviewed: 23 September 2015

    • Leisure trip
    • Couple

    Position and views. Staff very helpful and friendly. Restaurant very good

  • Reviewed: 9 March 2015

    8.3
    Good selection of quality meals, on half board menu.
    • Leisure trip
    • Couple

    Dinner 20.00 to 22.00. too late to eat for me, would have liked two hours earlier.

    Good selection of quality meals, on half board menu.

There are also 9 reviews without text. These impact the overall review score.

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