Nothing

Amazing location. Lovely accommodation and cracking running in the area

Stayed in July 2025

The buffet was variable.

Great location. The atmosphere around the hotel was very relaxed and welcoming

Stayed in July 2025

No A/C , but fan helped a little

Location and room was nice too

Stayed in July 2025

Some areas were under construction

It has a nice swimming pool

Stayed in June 2025

Nothing

It is beautiful!

Stayed in June 2025

Just that maybe a chair(not the one by the desk) would have been nice

Very friendly staff, great location and view , loved the balcony and the river

Stayed in May 2025

N

Andorra experience was really different and cool! I recommend the hotel and it was really an amazing value for its money. Maybe the only minus was that we didn’t know we have to pay additional for spa, and it comes very pricey if you want to make a really spa holidays (15€\ h per person, so it at least 75€ a day from 1 person if you are really a spa fan like me, and from the family of 3 it’s 225 € additional a day). Really upsad with the fact as I plan to be at spa. Next time I’ll book more expensive hotel with the spa included like I do usually. Breakfast was good, rooms too Internet good, reception good Really additional spa cost in a hotel that has a “spa” in its name it’s a shame! Thank you

Stayed in May 2025

We needed net curtains up to give privacy from direct hotel opposite, our only option was to draw the curtains making it too dark in the room.

Good that we can have our dogs with us in a good sized room.

Stayed in May 2025

Room, Spa, Breakfast

Stayed in April 2025

I understand the temperature needs to be up for people coming back from skiing in the mountains but it was the hottest hotel I've ever been in. Even after switching off the radiators in the room I had to keep the windows open all the time.

Very good staff, multiple parking options as you wish, well located for Arinsel, a big green area to exercise the dog nearby (although she was terrified of the cable card unfortunately). Close to the cable cars if you're going up, with a few good restaurants nearby. Super nice gesture with the dog, of giving a squirty pouch (to rinse the streets when your dog goes), a nice quality foldable bowl & a free blanket - really appreciated that in a time when everyone makes a big deal / charge about bringing your dog.

Stayed in April 2025

Its very perfect

Stayed in May 2025

Hotel brilliant clean and comfy location gorgeous staff super

Stayed in May 2025

Underground carpark difficult to access

Faultless! Great hotel, comfortable bed, good pillow's tea & coffee making facilities flat screen tv desk, large wardrobe, safe, variety of lighting. Very polite, friendly, helpful staff. Good shower, large bathroom. Bar, restaurant Swimming pool massage service at extra cost. Thanks for a great stay

Stayed in May 2025

The labyrinth hotel, 2 lifts, stairs,to reach the room. The dust in the room (shelf, mirrors) The robes were ripped

The position of the hotel, the staff, the breakfast all good The indoor parking was great

Stayed in May 2025

Stopping to unload bags was challenging due to lack of space

Facilities and location were great

Stayed in May 2025

we stayed in 2 connecting rooms for 1 night on the 1st floor just above the bar - so the live music at the evening was really live as well as the ants on the morning in one of the toilets. Avoid ground floor rooms The spa was for 1 hour only even if you want to pay for more.

Great location, perfect view outside the hotel, nice sauna

Stayed in April 2025

Nice rooms with a view, comfortable bed, near good bars and restaurants, great location in Arinsal.

Stayed in April 2025

Extra charge for parking on site

Lovely location, friendly staff and clean

Stayed in April 2025

Breakfast was good but I would have liked more variety in the "continental" section: fruits, veggies, cold meats...

Perfect for a family stay. Nice rooms and general facilities. Great location.

Stayed in March 2025

Very pleasant stay

Stayed in April 2025

Parking is paid and confusing. Shouldve been included. The SPA shouldve been separated (Sauna area from the other areas) and included in the price or at least 2 hours not 1 if paid.

Rooms, Service, Location

Stayed in April 2025

top ups in the room eg tissues, coffee, sanitary bags were missed so no coffee :-( but bed was made, towels changed etc just the small things missed

spa, view, staff, hotel, games room.......all amazing

Stayed in March 2025

I like a bath but with a spa it wasn't necessary really. On the noticeboard, it could have bus timetables as a recommendation. Not really anything to not luje about this hotel. It was excellent.

I liked that it was a good price then you could spend more on what you would like, for example breakfast, evening buffet, bowling, games, spa etc. Meaning it is affordable for most people. Also the heating was very good. The staff were helpful, friendly and overall excellent.

Stayed in March 2025

Nothing

Expectations were met after reading all the reviews when booking. We used the free parking area down the road, a short walk away. Rooms were clean, with good amenities, the balcony was great. We used the spa which was affordable with great facilities. A huge choice for breakfast.

Stayed in March 2025