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Reviews of Sport Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Carretera General, s/n, AD100 Soldeu, Andorra

#20 of 32 hotels in Soldeu

Guests' Choice

Review Score

Based on 279 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.7

  • Location

    9.2

  • Facilities

    7.8

  • Staff

    8.3

  • Value for money

    6.9

  • Free WiFi

    7.4

100% Verified Reviews

Real guests. Real stays. Real opinions.

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Showing 1 - 75

  • Reviewed: April 5, 2018

    10
    Excellent hotel, early booking recommended to get the best...
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 7 nights

    Excellent hotel, early booking recommended to get the best price but we got unbelievable value. Absolutely beautiful complex in a fantastic location. Clean hotel, good breakfast and right beside the main ski lift - hard to fault!!

    Stayed in March 2018

  • Reviewed: March 30, 2018

    8.8
    Will return
    • Leisure trip
    • Couple
    • Twin Room with Extra Bed
    • Stayed 1 night

    Breakfast and evening buffet were fab and the jolly Senegalese Chef was wonderful! Disappointly room overlooked a building site but some rooms have balcony and would definitely request one of those next time. Hotel just opposite telecabine station and has locker room next to that. Misleading advert for parking as it is only on road and full (and resort was not busy) However the public car park is also just opposite and is 10 euros per day. Comfortable, clean and helpful staff. Good value for money

    Stayed in March 2018

  • Reviewed: March 19, 2018

    9.2
    Staff was very friendly.
    • Leisure trip
    • Travelers with friends
    • Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    There were no funtioning fireplaces in the hotel. Just fireplaces with TV's in them showing a video loop of a fire.

    Staff was very friendly. For a complimentary breakfast, the variety of options and quality of food was much better than expected. The proximity to the gondola for soldeu was very convenient.

    Stayed in February 2018

  • Reviewed: March 18, 2018

    4.2
    Location and communal areas
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 7 nights
    • Submitted from a mobile device

    No tea or coffee in rooms. Rude reception staff. Cold food and drinks in restaurant. Shabby rooms, expensive spa. Cold hot tubs in spa.

    Location and communal areas

    Stayed in March 2018

  • Reviewed: March 17, 2018

    10
    The hotel exceeded our expectations. We had an all together fabulous stay.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Bar prices

    Breakfast choice was excellent. Everything you could want. The ambience was very nice due to the delightful decor and the hotel staff who were all very friendly and obviously happy in their work environment. The position of the hotel was excellent with views of the mountains and convenience to the lifts and lockers.

    Stayed in March 2018

  • Reviewed: March 13, 2018

    10
    All round great stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights

    Double bed was just 2 single beds pushed together.

    Easy check-in, staff friendly, rooms clean and comfy. Excellent choice of breakfast items. Lockers near the gondola so you don't have to walk too far with ski boots on.

    Stayed in March 2018

  • Reviewed: March 12, 2018

    8.8
    the restaurant, the space and equipment of the hotel itself
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    The price of the hotel is rising and rising each year. it has reached in the meantime very high level for a double room with demi pension for a couple for a week (2200 EUR) and we start to ask ourselves the question if we do not try other cheaper and equally comfortable options. The hotel should re-think a bit their pricing, it's starting to get too much to come back easily. The furniture in the rooms are starting get a bit old and could deserve some renovation.

    the restaurant, the space and equipment of the hotel itself

    Stayed in February 2018

  • Reviewed: March 12, 2018

    10
    Great hotel for skiing.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The rooms with no view had frosted glass so you couldn’t see out unless the window was open. This is very unusual and was done to avoid looking at the building site behind the hotel.

    Lovely hotel in good location. The lobby, bar and restaurant were very nice. The staff were helpful and friendly always and worked hard to deal with any request. Good breakfast spread.

    Stayed in March 2018

  • Reviewed: March 12, 2018

    8.8
    Ski holiday in Soldeu
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The hotel has no free parking. Parking is available at the ski lift complex for 13 Euro/day or on street for 3 Euro/day

    Excellent ski hotel - well situated very close to main lift, including use of free ski lockers. The spa facilities at the neighbouring hotel are great also.

    Stayed in March 2018

  • Reviewed: March 1, 2018

    6.7
    Room for improvement
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    The room was not modern but really old fashion and nothing compared to the Hotel Hermitage where we stayed 3 years ago. The price we paid now was cheaper but not to say cheaper all. We made a reservation for 3p but only could come 2. The triple room was just big enough for the 2 of us and the luggage. Most of the employees at the reception were kind but the woman in charge of the reception desk did not smile of the whole week! She was there more like a statue and rather doing nothing then help. The girls at the breakfast were good humoured and also to mention the man who is baking the eggs in the morning and grilling the meat/fish in the evening buffet was always happy. The cleaning lady very is kind and helpfull as well as the people from the bar next to the entrance. The wifi was not good at all and in the room (1519) you could only use it with 1 person at the time. In the public zones you had to go search for a good internet connection somewhere near the bar and reception in a corner. So price/quality can improve a lot. The also would need to do some room improvement if they want to see me again.

    The breakfast was good. The location is very good. The acces ti the Spa is very good.

    Stayed in February 2018

  • Reviewed: February 28, 2018

    7.5
    Ski resort excellent for our level
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    Rooms were on the small side for the amount you paid to stay there and visiting the spar was at an additional cost. Unaware you had to wear plastic shoes for the spar and they were not provided. So the Hotel wanted an extra 6 Euro on top of a 35 admission fee. I felt these should have been provided

    The Spa facility was excellent and the Hotel was cosy and the Location was perfect for the bubble to the Ski slopes

    Stayed in February 2018

  • Reviewed: February 15, 2018

    7.1
    Pretty good all round and we would return
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing we didn’t like, really, just a few niggles:- Had to buy water at dinner (€4), no tap water available & no coffee included at dinner. The bar and lounges in the hotel were cold, which meant we didn’t want to sit in the areas. Not sure our chamber maid was fully on it. We opened the curtains to find a dummy from a previous client! Our room was above the kitchens, which wasnt loud all the time, but it did wake me very early wizzing stuff up and pushing trolleys up to the dinning room (I think)

    Fantastic location opposite the gondola station. Variety of food on the breakfast and dinner buffet. We were able to buy our ski pass at reception at the same price. Kids club was brilliant, lots of activities and free. Reception staff dealt with any issues swiftly and effectively.

    Stayed in February 2018

  • Reviewed: February 2, 2018

    7.5
    We were pleased with the hotel value and would recommend it to friends and family.
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 2 nights

    1. We parked on the street. It would have been nice to have secure parking available on site. 2. The activities available for kids was limited. We enjoyed playing billiards but the cue sticks were damaged and no chalk available. 3. We neglected to bring adapters to power electronic devices (US style) and there were none available to borrow/use at the hotel. It would have been nice to borrow adapters.

    1. Meals were convenient, quick and acceptable quality. 2. The desk staff helped charge my kid's electronic devices. (We did not have adapters for US style power cords.) 3. Ski lockers were convenient.

    Stayed in January 2018

  • Reviewed: February 2, 2018

    9.2
    Very pleasant stay in a high service Sport Hotel
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 4 nights
    • Submitted from a mobile device

    The wi-fi is not working well in the room and we often lost the connection.

    All the staff is very friendly and service minded. The location is superb and we like the traditional Sport Hotel atmosphere. In addition the breakfast buffé is really good.

    Stayed in February 2018

  • Reviewed: January 30, 2018

    7.5
    stayed in this hotel approx 25 years ago and was beautiful then and busy, but tired now
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The overpowering air freshener when we entered the room. Also we could not open our window (the room was very warm) as French doors and opened to a shared balcony.

    The location of the hotel and the breakfast

    Stayed in January 2018

  • Reviewed: January 15, 2018

    10
    An awesome weeks skiing in a great location😬
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 8 nights
    • Submitted from a mobile device

    Couldn’t fault anything, except perhaps the extra charge to use the spa facilities, the cost of which is not communicated on the website.

    Location was brilliant just meters from the gondola. Ski lockers provided at the gondola was great. Breakfast was fantastic with a great selection to get everyone started for the day. The lounge/bar service was brilliant & especially the staff, who were more than happy to help, even to the point of walking us down to the bus stop to show us where it was. A great week, in a fantastic location, with some of the best skiing we’ve ever had!

    Stayed in January 2018

  • Reviewed: January 2, 2018

    5.8
    good location
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 5 nights

    poor service on arrival (no one offered to help me with my luggage) heating did no work for the first 3 days in my room... BAD isolation in the room : lot of noise and light from the streets which made it difficult to sleep

    good location

    Stayed in January 2018

  • Reviewed: March 20, 2017

    6.7
    Good breakfast and nice location.
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 2 nights

    The rooms and mostly the bathrooms are too old and needs the renovation

    Good breakfast and nice location. Plenty of common facilities with Hermitage hotel

    Stayed in February 2017

  • Reviewed: March 4, 2017

    8.3
    Good selection of food, lovely desserts & breakfast...
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Restaurant chefs were dismissive of a vegetarian option. When they had themed evenings, 'Mexican Night, the veggie option was the same as the night before and the night before that. When I queried this I was offered salad from the salad bar. Poor.

    Good selection of food, lovely desserts & breakfast pastries. Room was simple but clean & comfortable. Reception staff were lovely.

    Stayed in February 2017

  • Reviewed: February 23, 2017

    10
    Great location, good bars and eating places. If possible get a balcony otherwise view not so good.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The room we booked into looked out to a very high ugly construction, necessary undoubtedly but nit what you expect. Also a huge crane in view. We changed rooms at an extra charge of €100.

    Breakfast was great. Evening buffet was good, salad bar great but hot food could improve. Only fries available and meat sometimes tough.

    Stayed in February 2017

  • Reviewed: February 19, 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old tired room. Cracked floor tiles in bathroom. Plug socket hanging out. No balcony. Just a view of the void behind the hotel sign. Not worth half the money.

    Good breakfast buffet.

    Stayed in February 2017

  • Reviewed: February 7, 2017

    7.5
    Good location
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Tom was poor, 1 x window at head height, bit of a dungeon. Spirits were way over priced We did ask to change rooms but no joy, I got the impression if we had booked through the hotel we would have got a better room, don't stay in room 1012!

    Close to ski facility and gondola

    Stayed in February 2017

  • Reviewed: January 24, 2017

    5.8
    Okay hotel but Rrooms are shabby, it needs upgrading.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Breakfast a bit tasteless. Fried eggs not cooked on the top. Some bacon, beans and pancakes stone cold. Staff making a lot of noise near kitchen doors. Kids messing around on the pool table and making a lot of noise. Faeces on the toilet roll holder. Curtain pelmet falling off Aerial socket hanging off the wall. Bath/shower switch didn't work. Fairly shabby room needed upgrading and we were told we had been upgraded to a mountain view on arrival. Ski storage free but not convenient. Much better for the Hermitage and if you pay inside the gondola area. No free parking. Wifi didn't work in certain areas of the hotel. Spa charges for hotel guests are exhorbitant.

    Variety of breakfast good. Friendly staff. Comfy bed but poor pillows. Very warm. Nice view. Location good. Wifi okay in room

    Stayed in January 2017

  • Reviewed: January 6, 2017

    6.3
    Skitrip
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very poor wifi. None in the room an very slow sitting in the lobby. Staff only recommended hotel restaurants even when they where close due to electricity shortage. No parking for our car.

    Lovation to slope.

    Stayed in January 2017

  • Reviewed: March 26, 2018

    9.6
    Great location, nice room good food
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Difficult to control the temperature in our room (too hot)

    Great location, wonderful breakfast, friendly bar staff

    Stayed in March 2018

  • Reviewed: March 13, 2018

    10
    Location and facilities were excellent.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Location and facilities were excellent. Will be back next year 😉

    Stayed in February 2018

  • Reviewed: March 10, 2018

    7.9
    A very good and enjoyable ski trip, loveley hotel in great position for the ski lift and resteraunts
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 5 nights

    Cost of using the Spa

    Stayed in March 2018

  • Reviewed: February 25, 2018

    8.3
    Love the Sport fabulous bar and seating area downstairs.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 7 nights
    • Submitted from a mobile device

    Rooms are a little tired but clean and that’s what counts!

    Staff were so helpful and friendly

    Stayed in February 2018

  • Reviewed: February 19, 2018

    8.3
    overall excellent and many thanks
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights

    The Bed wasn't that comfortable

    Stayed in February 2018

  • Reviewed: February 12, 2018

    10
    Value of the property and the services.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Value of the property and the services.

    Stayed in February 2018

  • Reviewed: January 24, 2018

    8.8
    This hotel is wonderful and I would stay there again in a flash. Love the spa.
    • Leisure trip
    • Group
    • Twin Room with Extra Bed
    • Stayed 3 nights

    The room was too warm. The beds were a bit hard

    The breakfast buffet is fabulous.

    Stayed in January 2018

  • Reviewed: January 6, 2018

    8.3
    Good breakfast selection and nice staff.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    A kettle and fridge in the room would be a nice touch. The rooms are also too warm and a bit noisy.

    Good breakfast selection and nice staff.

    Stayed in January 2018

  • Reviewed: January 1, 2018

    10
    Really lovely hotel in great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything just perfect

    Stayed in December 2017

  • Reviewed: March 28, 2017

    8.3
    Breakfast was lovely
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast was lovely

    Stayed in March 2017

  • Reviewed: March 22, 2017

    5.0
    Average place to stay
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 5 nights
    • Submitted from a mobile device

    Terrible service all around and room's bath room was terrible

    Location and size of facility

    Stayed in February 2017

  • Reviewed: March 17, 2017

    5.8
    Nice Hotel but could do better. !
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    Reception staff not very helpful Restaurant food average and highly overpriced. Ridiculous high Cost for use of spa ...

    Location Good Bar staff

    Stayed in March 2017

  • Reviewed: March 6, 2017

    7.9
    Great Location & Breakfast
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 7 nights

    Would benefit from new mattresses/beds

    Great Location & Breakfast

    Stayed in March 2017

  • Reviewed: February 27, 2017

    5.0
    Stay in the Village or Hermitage instead
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    The chefs were rude and confrontational

    Waiting staff in the restaurant were great

    Stayed in February 2017

  • Reviewed: February 21, 2017

    7.1
    Good hotel in Andorra. Great location near gondola
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 8 nights
    • Submitted from a mobile device

    Issue that a phone went missing from room then reappeared when we said we would call police

    Good breakfast

    Stayed in January 2017

  • Reviewed: February 5, 2017

    8.8
    Great stay at Sport Hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great selection for breakfast, comfortable lounge area, and bedroom,staff very helpful. Will be back next year. Ideal location

    Stayed in January 2017

  • Reviewed: February 3, 2017

    9.2
    Room and location
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Only 1 lift. Dining in expensive

    Room and location

    Stayed in February 2017

  • Reviewed: February 2, 2017

    9.6
    Location and price
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Location and price

    Stayed in February 2017

  • Reviewed: January 31, 2017

    8.8
    Family hotel
    • Leisure trip
    • Group
    • Twin Room with View
    • Stayed 4 nights

    No Wi-Fi on the room and very porly in the hotel.

    Close to ski in ski out

    Stayed in January 2017

  • Reviewed: January 30, 2017

    7.5
    Service comfort location
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Hotel Desperately in need of an open fire!!! Please?

    Service comfort location

    Stayed in January 2017

  • Reviewed: January 24, 2017

    9.6
    The staff were excellent & the range of breakfast food...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The staff were excellent & the range of breakfast food fantastic

    Stayed in January 2017

  • Reviewed: January 21, 2017

    9.2
    Staff were so helpful and friendly
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 11 nights
    • Submitted from a mobile device

    Wifi intermittent

    Staff were so helpful and friendly

    Stayed in January 2017

  • Reviewed: January 17, 2017

    8.3
    Top quality hotel, excellent brekkie to start an energetic day!
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted from a mobile device

    Not able to have a cup of English tea

    Great variety of food, enough for everyone. Unfortunately nil English tea :0(

    Stayed in January 2017

  • Reviewed: January 16, 2017

    10
    все
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    все

    Stayed in January 2017

  • Reviewed: January 11, 2017

    5.4
    location and distance to the pistes
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    staff, style and facilities.

    location and distance to the pistes breakfast

    Stayed in January 2017

  • Reviewed: January 1, 2017

    8.8
    Best place for ski in Andorra 🇦🇩
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel is part of a 3 hotel resort. Excellent access to the slopes. Nice decoration. Good choice of food with attention to detail.

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: March 29, 2016

    7.9
    Great location within a few minutes of the TeleCabine.
    • Leisure trip
    • Group

    Hairdryer in room partially broken so some exposed wiring, but not dangerous and it worked o.k. Shower screen in bathroom either swung into showering space in the bath or swung out over bathroom floor causing a flood, it would not stay in place over bath edge, as it was a badly selected retrofit. We booked a room for two but there was a third bed located in front of the window, in a room which was evidently really only designed and intended for two. Lack of heat in main lounge. Coffee in Restaurant from DIY machines almost undrinkable (coffee in bar was fine)

    Great location within a few minutes of the TeleCabine. Ski lockers at the entrance to the Telecabine included. Good breakfast selection (Did not eat dinner there, so no comment possible) Spacious hotel with good interior design, (needs some updating in places but not a serious problem)

  • Reviewed: March 10, 2016

    9.2
    The common areas are fantastic and plentiful providing an...
    • Leisure trip
    • Group

    The room was satisfactory and very clean but quite basic, WiFi did not work in my room.

    The common areas are fantastic and plentiful providing an excellent atmosphere. The main gondola is just across the road with a private ski locker included.

  • Reviewed: February 29, 2016

    7.9
    Location is superb.
    • Leisure trip
    • Group

    TV reception is terrible as is lack of English speaking stations; RTL and BBC World which is awful. Nowhere in the room to hang ski gear. Only hard wooden kitchen style chair in the room. No tea or coffee in room. No iron. Food in dining room sometimes cold because they cook too much and leave it sitting.

    Location is superb. Good seating area in lounge. Prices in bar good. Range of food is good especially for those with children. There is always a range of food children will enjoy.

  • Reviewed: February 23, 2016

    8.3
    Excellent location for slopes.
    • Leisure trip
    • Couple

    Spa facilities and parking were charged separately. The spa in particular was very expensive.

    Excellent location for slopes. Very good restaurant. Very clean.

  • Reviewed: February 22, 2016

    • Leisure trip
    • Family with older children

    Nothing

    Food choice was excellent, and totally spoilt for choice. Nothing was too much trouble. Bed comfy. Room spacious and clean. Lovely helpful staff. Good to have WIFI in room. Great location. Couldn't fault the hotel or staff.

  • Reviewed: February 14, 2016

    8.8
    Service was absolutely excellent.
    • Leisure trip
    • Family with older children

    The size of the room was quite small for three, and the view was very poor (construction site and retention wall), but we did not spend too much time in the room after all.

    Service was absolutely excellent. All staff should be congratulated (reception, bar, resturants, housekeeping). The lockers at the bottom of the slopes were super convenient. The location great beside the cable car. We even were given a room to change after skiing on the checkout day!! The food was delicious, especially Sol I Neu (try the Chateaubriand, delicious and big enough for four!). Great holidays!

  • Reviewed: February 10, 2016

    9.6
    Fantastic location, free lockers for skis, great breakfast...
    • Leisure trip
    • Family with young children

    Rooms a little too hot with no way of controlling the temperature manually.

    Fantastic location, free lockers for skis, great breakfast buffet and lots of seating areas in communal areas.

  • Reviewed: February 2, 2016

    8.3
    - location is the best for the whole resort
    • Leisure trip
    • Family with older children

    there is no fridge/mini bar in the room

    - location is the best for the whole resort - spa area is really good, but it costs 37 Euro - breakfast is plentiful

  • Reviewed: January 26, 2016

    5.4
    Good location, close to the ski lift.
    • Leisure trip
    • Couple

    Very old hotel that has not been reconstructed for decades. Stuff do NOT speak English at all. No Spa in the hotel, not even sauna. No working TV, We were charged 460 Euro (230 Euro per person ) for the New Years buffet without letting us know in advance. ( price for standard dinner buffet is 30 Euro). NOT a good value for money!

    Good location, close to the ski lift.

  • Reviewed: December 27, 2015

    8.8
    Staff amazing and so close to the slopes.
    • Business trip
    • Couple

    Pillows a little soft and bathrooms looking a little tired. Otherwise all good.

    Staff amazing and so close to the slopes. Great holiday again, thank you.

  • Reviewed: March 31, 2015

    10
    Very comfortable well appointed hotel.
    • Leisure trip
    • Group

    Free wifi in reception only and not in the rooms (no wifi in rooms at all).

    Very comfortable well appointed hotel. Great location, gondola and ski hire shops are below hotel. Fantastic breakfast.

  • Reviewed: February 22, 2015

    10
    Conveniently located to amenities and slopes.
    • Leisure trip
    • Family with older children

    Our transfers were severely delayed so we arrived 90 mins late after 11pm having not eaten for 6 hours. It would have been nice to have been able to get a snack upon arrival. Fortunately a late night cafe was open not too far away.

    Conveniently located to amenities and slopes. Some family were staying in Sport Village, so great that we were able to spend time with them at either location easily. Staff were very friendly and welcoming.

  • Reviewed: February 12, 2015

    • Leisure trip
    • Group

    Has good leisure facilities, but you have to pay extra to use them! No wifi in rooms.

    Nice, large hotel in excellent location. Fantastic breakfast, didn't try the evening menu.

  • Reviewed: January 28, 2015

    9.2
    Good facilities, opposite to the cable car to main Soldeu...
    • Leisure trip
    • Solo traveler

    Rooms need updating and the views to the mountais are partially blocked by the buildings in the opposite side of the street.

    Good facilities, opposite to the cable car to main Soldeu ski slopes. Extraordinary spa although it is not cheap. Great buffet selection, breakfast and dinner were very good. Very attentive staff.

  • Reviewed: January 27, 2015

    10
    Apart from brilliant snow, the luxury of the rooms
    • Leisure trip
    • Group

    No free wifi in rooms and coverage not great everywhere in lobby

    Apart from brilliant snow, the luxury of the rooms Excellent diverse breakfast choices Lovely staff everywhere

  • Reviewed: January 21, 2015

    9.2
    Hotel staff and location, excellent for skiing.
    • Leisure trip
    • Couple

    No wifi in the rooms

    Hotel staff and location, excellent for skiing. However, the fact that you cannot get Wifi in your room in this time period is a little behind the times. Please, please, please update and then all will be excellent.

  • Reviewed: January 20, 2015

    5.0
    Location is good, hotel is nice and always warm.
    • Leisure trip
    • Group

    Although part of the Sports Hotel complex you had to pay to use the pool and hot tubs. 37 euros for 3 hours. Would not do any less than 3 hours. Better off staying at a cheaper hotel and paying to use the facilities. All you get for the high hotel price is the name, do not expect anything else. Rooms not particularily big. No Wifi in rooms.

    Location is good, hotel is nice and always warm. Beer prices are good. Breakfast is very good, lots of choice.

  • Reviewed: January 11, 2015

    6.7
    The Staff were very helpful, the breakfast was lovely.
    • Leisure trip
    • Group

    For the price charged there should be Wi Fi in the rooms. I could not ski and needed to work but had to do so in the communal areas. I also was displeased that although the SPA was supposed to be open at 10am, I arrived at 10.30 and was told to wait 5 mins whilst the jacuzzis were turned on. Also the Steam rooms were not switched on and I could not use them. I booked the hotel for the SPA and this was a disappointment.

    The Staff were very helpful, the breakfast was lovely. The decor, whilst a little dated, was in keeping with a skiing resort.

  • Reviewed: January 4, 2015

    5.4
    Location, convenience for ski, amicable staff (even if...
    • Leisure trip
    • Family with older children

    Ageing facilities (especially rooms), poor decor (except in common areas), poor noise insulation, bar closed after 8pm in New Years eve day!!!!! Despite many guests protest nothing could be done about it. It should be much cheaper with these limitations.

    Location, convenience for ski, amicable staff (even if limited by overpowered by bad management rules and decisions). Good breakfast and dinner.

  • Reviewed: March 28, 2016

    3.8
    Rooms, view, cleaniliness
    • Leisure trip
    • Family with older children

    Rooms, view, cleaniliness

  • Reviewed: March 19, 2016

    • Leisure trip
    • Couple

    Bad smell in the room

    Location

  • Reviewed: March 13, 2016

    9.6
    Lots of variety with breakfast
    • Leisure trip
    • Group

    Room was initially hot and dry but ok once adjusted

    Lots of variety with breakfast

  • Reviewed: March 9, 2016

    8.8
    Friendly staff and location.
    • Leisure trip
    • Couple

    The awful view and the temperature in the rooms were very high even after turning off all the heaters.

    Friendly staff and location.

  • Reviewed: March 3, 2016

    9.6
    Beds were extremely comfortable.
    • Leisure trip
    • Family with young children

    Beds were extremely comfortable. Loads of choice at breakfast and literally opposite the cable car. Couldn't ask for more.

  • Reviewed: February 27, 2016

    8.8
    Great breakfast.
    • Leisure trip
    • Group

    Decor in rooms is a bit tired.

    Great breakfast. Superb set up for ski passes and storage

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