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Reviews of Hotel Univers 3 stars

René Baulard, 13, AD200 Encamp, Andorra

#8 of 24 hotels in Encamp

Guests' Choice

Review score

Based on 345 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    7.7

  • Location

    8.1

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    8.2

  • Free WiFi

    8.1

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Showing 1 - 35

  • Reviewed: 21 June 2018

    10
    Excellent value
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice family run hotel. Very friendly and helpful. Very happy with room with a river view. Free parking and a good breakfast included for under 49 euro. Away from busy main road.

    Stayed in June 2018

  • Reviewed: 7 May 2018

    8.3
    Comfortable and practical hotel for a traveller to spend the night
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fruit juice at breakfast was the canned, artificial one.

    I liked the cleanliness of the room, the free parking and the availability of free internet and satellite tv channels.

    Stayed in May 2018

  • Reviewed: 12 March 2018

    8.8
    Breakfast and dinner at the restaurant were excellent, staff...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    Breakfast and dinner at the restaurant were excellent, staff was helpful & friendly and location was great for skiing. Also plus from free parking.

    Stayed in March 2018

  • Reviewed: 17 February 2018

    9.6
    A lovely family-run hotel in a convenient location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights

    Dinner was served starting from 8pm, which was a bit late, but as it turned out it's the usual thing for Andorra in general.

    We stayed there for a week, and everything was amazing! Approximately 10 minutes walk to Funicamp, the bus stop is 2-3 minutes walk, where you can easily catch a free ski bus or a public bus to/from Andorra la Vella. A few supermarkets within a short walking distance as well. Rooms were spacious with a great view to the mountains.

    Stayed in January 2018

  • Reviewed: 23 September 2017

    7.1
    It was a value for money hotel.
    • Business trip
    • Group
    • Double Room
    • Stayed 5 nights

    On arrival the car park could have been better signposted. You need to keep the windows closed because the noise of the river could keep you awake at night.

    It was a value for money hotel. Basic clean, food good value for money . Free parking.

    Stayed in September 2017

  • Reviewed: 19 September 2017

    7.9
    Staff is very kind and helpful.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    The walls must be paper thin. I woke up every day early morning on neighbours getting out their room, people moving around in the hall or practically any noise. Even normal volume chat outside the room is clearly audible. Breakfast selection could be improved.

    Staff is very kind and helpful. The rooms are very tidy and practical. The location is great. The balcony has a view to the creek. Overall good impression.

    Stayed in September 2017

  • Reviewed: 25 February 2017

    9.2
    Stayed two X one week so this is second review.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    Although bed was very comfortable the pillows weren't ( but we are used to very good pillows at home ). Would be easy to overeat due to quantity and quality of breakfast and dinner.

    Stayed two X one week so this is second review. Everything was excellent and we enjoyed our stay. There was a guest lounge with pool table ( which we didn't use ) and ski lockers which we did. Only short walk to the ski shuttle. Buffet breakfast had everything from bacon, cereal, cold meats, yogurt, fruit, eggs etc. Even had decaf coffee. Wine was very reasonably priced and quite good. Very easy to access via public transport and hotel has parking available either free or very small charge.

    Stayed in February 2017

  • Reviewed: 21 February 2017

    9.2
    Very friendly family hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    As in all of Andorra and Spain dinner is served quite late by Australian standards at 8pm. Not really a problem after we got used to it and the dinner was well worth waiting for.

    Hotel is an older style family run hotel with some character and a very warm welcome. Our room had a balcony and the bed was especially comfortable. Buffet breakfast has everything to cater for all tastes from salami to croissants. Evening meals are of three courses, nicely presented and just the right size after a day skiing. Juan the waiter is a true professional who quickly learns what you like and is very efficient. Housekeeping also do a great job with the room serviced daily. Lots of hot water and central heating not too hot. Stayed here for two weeks and would stay again. Excellent value for money.

    Stayed in February 2017

  • Reviewed: 5 February 2017

    9.2
    Excellent value for money
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights

    If Wi-Fi does not work well in your room, go to the lobby on the first floor.

    Excellent value for money. Dinners are very good. Absolutely recommend Hotel Univers for travellers with moderate expectations like myself.

    Stayed in February 2017

  • Reviewed: 10 January 2017

    7.9
    Good for budjet accomodation
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 8 nights

    Its noisy. You can hear all your neighbors. There is no safe, no fridge in the room at all.

    Budjet and modest hotel with freindly hotelkeepers and pleasent view. Good location. Not far is the bus station, you can get to the centure in 10 min, to the Funicamp in 7 min.

    Stayed in January 2017

  • Reviewed: 11 October 2016

    6.7
    We arrived out of season and I believe we were the only...
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    We arrived out of season and I believe we were the only people staying. This seemed to be reflected in the staff's attitude. We weren't exactly welcomed and seemed to be considered an inconvenience. The chef also had a day off and there was a very limited menu which included seafood and the remaining staff couldn't help with allergens, so we had to eat elsewhere.

    Stayed in September 2016

  • Reviewed: 13 June 2018

    8.8
    Excellent value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel and spacious room, very clean with a superb breakfast choice included in the price, lovely 3 course set menu evening meal

    Stayed in June 2018

  • Reviewed: 22 May 2018

    7.5
    Staff were ok, and nothing more.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Street parking.

    Staff were ok, and nothing more.

    Stayed in May 2018

  • Reviewed: 12 May 2018

    10
    A great stay in a lovely family run hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The view from our room was fabulous. The staff lovely and the food great value for money.

    Stayed in May 2018

  • Reviewed: 28 April 2018

    9.6
    The staff was very polite and helpful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The staff was very polite and helpful. The restaurant served Catalan cream which was very delicious.

    Stayed in April 2018

  • Reviewed: 24 April 2018

    7.9
    Having free on site booking in town was terrific
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Having free on site booking in town was terrific

    Stayed in April 2018

  • Reviewed: 17 March 2018

    8.3
    Great Food - Cosy
    • Leisure trip
    • Family with young children
    • Comunicated Rooms (4 adults)
    • Stayed 5 nights
    • Submitted via mobile

    Far away from slopes

    Great Food - Cosy

    Stayed in February 2018

  • Reviewed: 20 October 2017

    5.4
    No recommended
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff unfriendly and unhelpful. Breakfast was rushed and uncomfortable.

    Location is central.

    Stayed in September 2017

  • Reviewed: 18 October 2017

    9.6
    It was a great cozy place to stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    It would be convinient to have a teapot in the room.

    It was a great cozy place to stay.

    Stayed in October 2017

  • Reviewed: 23 July 2017

    8.8
    Base for Exploring Andorra
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Family atmosphere. The food in the restaurant was great.

    Stayed in July 2017

  • Reviewed: 25 February 2017

    7.9
    Great place to stay at a competitive price
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Nice, all round hotel with friendly staff.

    Stayed in February 2017

  • Reviewed: 4 February 2017

    10
    Lovely place! :)
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights

    1) Some suggestions for breakfast: - brown bread - brown sugar - more variety of eggs - scrambled or fried 2) Choice of red wines for dinner

    Stayed in January 2017

  • Reviewed: 9 January 2017

    9.2
    A very friendly family run hotel.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 10 nights

    A very friendly family run hotel. Half board was great value and the food was excellent.

    Stayed in January 2017

  • Reviewed: 21 October 2016

    8.8
    Difficult to find as tucked behind river in a cul de sac,parking at 100metres away,not good.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant food menu was poor,but breakfast was excellent.

    Very accessible for the centre of Encamp

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 March 2016

    8.0
    Perfect location - only 700 meters far from Funicamp.
    • Leisure trip
    • Couple

    Wifi spot on 5th floor didn't work at all. Every day cleanup wasn't perfect (3 of 5); buffet breakfast menu consisted almost all of bread and meat varieties. I wish to add omelet with vegetables. To be honest, probably it was connected with country's specialties, not the certain hotel).

    Perfect location - only 700 meters far from Funicamp. Rooms were cleaned up every day. Real bike friendly hotel - we can park bikes for free at garage.

  • Reviewed: 1 June 2015

    9.6
    Friendly, accommodating staff, good breakfast buffet, great...
    • Leisure trip
    • Couple

    Bed could have been more comfortable - it wasn't bad, but not totally comfortable.

    Friendly, accommodating staff, good breakfast buffet, great setting next to a stream.

  • Reviewed: 22 March 2015

    8.8
    Very nice location, not more then 2-5 min to Funibus stop,...
    • Leisure trip
    • Solo traveller

    Not very good quality of cleaning. Their were hairs in bathroom from previous staying. Once had an excident with dinner -salad was not fresh (it was from those which were staying as showdishes and I was last who came for dinner).

    Very nice location, not more then 2-5 min to Funibus stop, near the river, not central street. Rather good dinners and hospitable personal. Very calm hotel, small single rooms.

  • Reviewed: 3 March 2015

    • Leisure trip
    • Couple

    Everything was perfect. Good food, perfect location, cosy atmosphere, very nice and friendly staff. Warm, not so noisy comparing to others. We spent a really good time!

  • Reviewed: 27 May 2016

    9.2
    Nice location at a small river bank
    • Leisure trip
    • Solo traveller

    Nice location at a small river bank

  • Reviewed: 24 May 2016

    9.2
    Nice place.
    • Business trip
    • Solo traveller

    Little bit hard to find the hotel.

    Nice place. Very kind staff. Delicious breakfast. Free parking.

  • Reviewed: 3 October 2015

    10
    Cozy, welcoming family-run hotel, the owners could give...
    • Leisure trip
    • Solo traveller

    Cozy, welcoming family-run hotel, the owners could give valuable advice of the best walking routes, clean, quiet, well situated.

  • Reviewed: 6 September 2015

    10
    Fantastic welcome and helpful family run hotel
    • Leisure trip
    • Family with older children

    Nothing !

    Fantastic welcome and helpful family run hotel

  • Reviewed: 28 August 2015

    9.6
    Friendly staff, cheap meals and great overall price
    • Leisure trip
    • Solo traveller

    Friendly staff, cheap meals and great overall price

  • Reviewed: 4 August 2015

    8.3
    Great location simple clean and comfortable
    • Leisure trip
    • Couple

    Great location simple clean and comfortable

  • Reviewed: 19 January 2015

    • Leisure trip
    • Couple

    Slow access to the ski locker in the basement (1 lift / no stairs)

    Hotel car park, location, food, good service during meals

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 35

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