Don't offer shuttle to the airport

Personal is really helpful and friendly, they were always really kind and attentive. The hotel is near to the airport which is very convenient after a storm like 16/04. Is near to the Metro station and breakfast is very diverse, healthy and delicious.

Stayed in April 2024

Is very new, I like the smell in the rooms, very clean And the staff was very helpful

Stayed in April 2024

Beaware nearly 45 mins on 2 metro to Mall Of Emirates. I didnt not like this - more for awareness

Easy 10 mins in taxi from the airport I loved the firm mattress really comfortable.

Stayed in April 2024

I liked everything

Everything was good

Stayed in April 2024

As per my husband the fitness center/gym has quite limited facilities but for me, it should fair enough. I just feel uncomfortable on the door location of swimming pool which has no privacy (direct seen from main reception). Incoming hotel guests can see us walking around from the pool.

As always, Rotana group have excellent service from staff to cleanliness and facilities. Room size and interiors is worth the value of its rate. I love the size & depth of swimming pool. The size is sufficient enough to swim even there are other guests using it.

Stayed in March 2024

NOTHING

THANKS TO MR GAITH AND KAREEM AND NASEER

Stayed in April 2024

None

Very good

Stayed in April 2024

Room is very good and good stuff and thank you for kerolis in resption

Stayed in April 2024

Everything about the hotel was excellent.

The hotel was immaculate and all staff were so helpful and eager to assist. Adel at reception was constantly helpful. Omar the Manager was excellent on our arrival. Ahmed and Kareem were also great in assisting us. Housekeeping staff were great especially Shyamali. All round a great hotel and the staff are very attentive and go out their way to assist guests.

Stayed in April 2024

Wenderful staying much thankful for Mehera she’s so kind and helpful 😍👍🏻

Stayed in April 2024

Hotel is very nice also it’s near to metro.room was very clean also staff were very nice and supportive…………………..we will come back soon……….Also from reception ladies were awesome………Niharika; Thet and mehera.

Stayed in March 2024

Storage space in the room is minimal. Reception hard to get hold of at times.

Cleaned every day. Very nice gentleman by the name of Ashen. What an absolute pleasure to deal with. Always on call and ready to help. Please inform him of this review as needs to be acknowledged.

Stayed in April 2024

No issues really

The facilities were very well maintained and the staff was very friendly and kind

Stayed in April 2024

It’s convenient, amazing

Stayed in April 2024

The service of the staff are top tier. Their service made our stay smooth and comfortable. I would like to commend Mr. Saif from the reception who were very helpful and took an extra mile to make us comfortable with our stay. Also Mr. Naseer who is a warm and welcoming person who helped us with our bags and things. The hotel is homey and I like that the hallways of the hotel are well-lit. There's only a very minute detail that I like to point out is that there's no night swimming in the pool, and we still have to request for room slippers. All in all, my family and I had a memorable stay at the hotel.

Stayed in April 2024

Maybe fresh milk in the fridge for tea and coffee, but that's just being picky.

This hotel is so nice. My room was cleaned to perfection by Tabreez. One of the most comfy beds i have ever slept.. The attention to detail throughout the hotel is to a very high standard. The pool is uniquely heated, not too hot. The onside gym is kept in good working condition. It feels a very calm place. The Cheers Bar is amazing, very good service, and the bar tenders are very attentive. Location is also perfect, just 15 minutes to metro, taxis are also in abundance. Supermarkets are easy reach. I can not fault this hotel, I'm definitely booking again.

Stayed in April 2024

There is absolutely nothing not to like. Staff is exceptionally friendly, the place is spotless, there is a swimming pool very clean, good size, a pool table, everything you may need

Everything from the minute we went inside for checkin until we left

Stayed in April 2024

Excellent value for money, amazing warm pool, great location, and sufficient parking. I would highly recommend, and I will very likely stay here again in the future.

Stayed in March 2024

Nothing

The hotel was better than 3*, the location is perfect, the customer service is first class, the entire premises is immaculately clean. The rooms are delightful, fresh, clean and comfortable. Beds super comfortable. There are eateries on premises. The pool area is delightful. We had a fabulous stay here. Will recommend and will stay again.

Stayed in April 2024

No words to say

Amazing

Stayed in April 2024

Excellent breakfast.

Stayed in March 2024

No amenities like toothbrush Smell of the front office area was not good

Stayed in March 2024

Nothing bad in this hotel.

The location was excellent. 12 minutes walk from Al Jadaf metro station.The hotel decoration and rooms are modern and stylished and the personnel was very kind and professional. Great thanks to the cleaning staff, Rehema, Zaar, Ghulam, Nazeer, Tabreez and the gentleman in charge for booking the limousine for my departure.

Stayed in March 2024

The staff were wonderful and very helpful with anything that I needed. I would like to give a special mention to Omar who went the extra mile, thank you, much appreciated.

Stayed in March 2024