The huge downside to this hotel at the moment is the construction going on next door. We were allocated a room directly next to the construction, it’s that close that builders could see in our room. We were woken up at 6am with the constriction noise. thankfully we were only staying one night, however I wouldn’t have been able to stay for multiple nights with that noise ongoing.

The hotel itself is lovely. great location on the palm and the pool and beach area are very nice.

Stayed in March 2023

don't know

yes

Stayed in March 2023

Nice beach and pool. Great palm location with a very good breakfast.

Stayed in March 2023

bit disappointed with the cleanness of the balcony which it wasn’t at all , birds poops on the chairs, windows and sunbeds on the beach

I liked the overall experience though a bit disappointed with the cleanness of the balcony which it wasn’t at all , birds poops on the chairs, windows and sunbeds on the beach

Stayed in March 2023

Our room had a loose hanging light fixture which we had to get hotel staff to come and fix right as we entered the room for the first time. Later on, the bulb for that same light fixture started to flicker so we kept those lights off. The bathroom sink started to leak water under the sink which would drip to the floor and almost caused my partner and I to slip multiple times. We advised hotel staff of this issue to which they sent someone to our room to fix it, however, it wasn't fixed correctly even afterwards. We ended up placing a towel everyday under the sink to absorb the leaking water so that it wouldn't drip on to the floor and cause us to slip and injure ourselves. The housekeeping always came to our room at different times and once or twice missed our room altogether to which we had to notify the front desk on our way out of the hotel for the day. The elevators were not air conditioned which was strange for a 5 star hotel on the Palm. Our room 624 was the first room closest to the elevators and house keeping room so there was a lot of noise and disturbances throughout the morning and evening times which was very inconvenient. I booked us a package which included breakfast and let me tell you that this breakfast had a lot of variety but the quality and taste of the food was really bad. There were maybe only 5-6 items that were edible that actually tasted fairly decent, otherwise, it is not worth purchasing breakfast for your stay. You would be better off finding a breakfast place nearby on the Palm or outside of the Palm Jumeirah.

I liked the pool and access to the private beach on Palm Jumeirah. I like the hotel lobby, although it was small, it was very clean and smelled great.

Stayed in March 2023

The construction near the hotel...noisy even at night. The surface around the swimming pool is super slippery.

Breakfast superb. Plenty of options. The staff was friendly and willing to support our requirements. The swimming pool is really nice...and has a bar inside.

Stayed in March 2023

There was a big construction next to the hotel, it was loud , very loud, all Ok but hotel should have informed the guests before the booking. Especially in the beach a relaxing time was not possible due to noise of this construction. Room service and cleaning was always late ; arrived around 16:00?? Room is spacious, definitely good with an older child and there was space, but balcony was not usable at all; fully dust because of the construction, it was never cleaned Hotel is far away to city, malls. No shuttle service, everything must be done via uber or taxi. getting out of palm took ages, minimum 45 mins drive to city. next time I would prefer a hotel on Jumeirah beach, not on Palm

Breakfast was great, full of varieties. First day it was extremely busy and the staff was not organized to accommodate all guests and create clean, new sitting space. After the second day it was OK.

Stayed in March 2023

My room were not very clean other than that I haven’t had any problems

Staff are very friendly food is very good special thanks to rosella for everything she is very helpful and kind

Stayed in March 2023

Gym, and location

Stayed in March 2023

building works just next to the hotel so very noisy

Stayed in March 2023

Our first room was not as we expected. We paid for a sea view but there was a pillar in the way of our view and a huge wall which blocked peripheral vision of the beach. We could see the sea, but certainly not the view we expected. Also the towels were dirty and looked like they had not been changed from previous residents, considering what we had paid we expected a better standard. The hotel is probably a little further from the main action than we would have liked.

We were on 1/2 board and the food was very good with a different selection every night- but the variety for lunch was pretty limited. The pool was nice and there was plenty of space for outside dining. When I complained about the towels - they were quickly replaced. The next day I explained we were not happy with the room and Loki who was behind reception, went out of his way to find us a room with a proper view and came to find me to personally explain the room change. Loki was excellent!

Stayed in March 2023

Friendly and interested

Stayed in March 2023

The nearby construction does affect the location when you are trying to relax on the beach. Also the fenced beach space in my opinion is very small for the size of the resort and the beach has lots of coral that need to be cleaned further to make it more accessible.

The room was clean and check-in and check-out were very quick. The staff were nice and helpful. The location was a bit of a hassle since it was on the other side of the palm with one way in and one way out and you get stuck behind heavy traffic over the weekends due to the other larger resorts there.

Stayed in March 2023

the location was a bit to far taking a taxi or Uber cost a lot of money and time, also during check out I was asked by the receptionist if I used the mini-bar and i replied that I didn’t and he didn’t trust me and sent someone to check costing me waiting time for my Uber which was disrespectful

the services is all around perfect

Stayed in March 2023

the interior and the colors are calm

Stayed in March 2023

There is a building construction next door, so if you're windows face it, you can hear noise from 7 am.

Location is great, it is a walking distance from the waterpark. We also enjoyed the private beach and the pool! Breakfast and dinner were tasty and with a wide selection.

Stayed in March 2023

Very small room, Premium room with balcony.needed to pay AED 270 tor like 2 hours to have a good access to the pool gazebo.

Beach access, kids pools, absolutely beautiful views from the balcony.

Stayed in February 2023

noise because of construction next to the hotel

no much variety in breakfast location ok

Stayed in March 2023

all was good

it was my Bday.. all was good, room with amazing Palm view.. big room.. Al good. swimming pool with hot water and free sunbed.

Stayed in February 2023

There was alot of construction noise coming into our room from the resort this is being built next door. I probably wouldn't have stayed there if I had known that ahead of time.

After getting to see many different areas in Dubai and comparing the location of various resorts, C Central was my least favorite location. Because of where it was located on the Palms, it added 15 minutes to every trip. I would consider this resort a VERY GOOD budget resort.

Stayed in February 2023

The location meant we were tied into buying within the hotel, which was expensive, or getting taxis everywhere, just as expensive. When we checked in, we were offered a promotional rate for breakfast and told to just attend reception for a voucher on the days we wanted to have breakfast. Luckily we only did this once as the promotional offer was not honoured upon checkout and the breakfast we did have was certainly not worth £75! Most staff were lovely, friendly and helpful; some were miserable and rude.

The hotel itself is lovely, clean and well maintained.

Stayed in March 2023

beds were uncomfortable

lovely clean, modern property. smells great & staff really friendly

Stayed in February 2023

shuttle service

Nice small hotel

Stayed in March 2023

the food

Stayed in January 2023