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  5. Reviews of Canopy by Hilton Dubai Al Seef

Reviews of Canopy by Hilton Dubai Al Seef 4 stars

Al Seef Street, Umm Hurair 1, Dubai Creek, P.O. Box 35449, Bur Dubai, Dubai, United Arab Emirates

#199 of 524 hotels in Dubai

Guests' Choice

Review score

Based on 651 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 18 August 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    My room's bathroom ceiling was leaking the first night and the sound of dropping water didn't let me sleep well.

    The staff were extremely friendly and helpful and they were kind enough to let me check in my room at 12 PM, even though the check-in time was 3 PM.

    Stayed in August 2022

  • Reviewed: 14 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    location

    Stayed in August 2022

  • Reviewed: 13 August 2022

    7.0
    Will definitely go back but few improvement needed.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The toilet flush button in my room is very loose. It seems like half broken. Cleaner came in the room when I was showering which is a big turn off for me.

    Breakfast selection is great. Servers are very attentive. Really enjoy the service provided during the stay. Finally, the hotel has a proper gym which I like it.

    Stayed in August 2022

  • Reviewed: 13 July 2022

    9.0
    Great
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Was really great place to stay very peaceful.

    Stayed in July 2022

  • Reviewed: 12 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool opening hours could be extended (at least without lifeguard on duty)

    Staff were helpful, early check-in without a hinch

    Stayed in July 2022

  • Reviewed: 11 July 2022

    9.0
    Superb
    • Family with young children
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    To crowded during breakfast

    The location

    Stayed in July 2022

  • Reviewed: 10 July 2022

    8.0
    had a very pleasant stay, thanks to Jelli and Andrei!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    restaurant for buffet breakfast is shared with another Hilton hotel property. same as pool deck on rooftop.

    cool concept/theme with their rooms and very friendly and accommodating staff

    Stayed in July 2022

  • Reviewed: 10 July 2022

    7.0
    Good Stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The AC wasn't cooling at all.

    Ambience was good. Overall it was Simple and great.

    Stayed in July 2022

  • Reviewed: 6 July 2022

    9.0
    Overall good experience!
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room window is tinted, so there is no visibility! The check in was a bit slow.

    Location and breakfast

    Stayed in July 2022

  • Reviewed: 3 July 2022

    8.0
    Very good
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing,

    Everything, even the parking garage was super convenient

    Stayed in July 2022

  • Reviewed: 3 July 2022

    9.0
    Superb
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing comes to mind

    Excellent location, excellent breakfast buffet, beautiful pool with view to the creek

    Stayed in July 2022

  • Reviewed: 3 July 2022

    8.0
    Excellent facility
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in June 2022

  • Reviewed: 26 June 2022

    9.0
    i am in love with the library corner
    • Leisure trip
    • Couple
    • King Premium Room With Creek View
    • Stayed 1 night
    • Submitted via mobile

    nothing at all

    the atmosphere was astonishing

    Stayed in June 2022

  • Reviewed: 26 June 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    the pool located in the rooftop !

    Stayed in June 2022

  • Reviewed: 26 June 2022

    8.0
    Nice place to relax on a weekend.
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    1. The breakfast restaurant was a bit too crowded on that day. The staff / manager were too busy for crowd control with many guests had to wait for some time until they decided to open adjacent restaurant area. 2. Rooms on the back side (eg. 207) have no views & the window stripes blocks any chance of looking outside.

    1. The room ambience, amenities & decoration. 2. Surrounding location at AL Seef is great..

    Stayed in June 2022

  • Reviewed: 13 June 2022

    8.0
    Very good
    • Business trip
    • Group
    • King Room with City View
    • Stayed 3 nights

    Breakfast area too small for the number of guests, very crowded and busy staff during breakfast time

    nice hotel, friendly staff, nice pool, valet parking.

    Stayed in June 2022

  • Reviewed: 9 June 2022

    9.0
    very nice hotel with super friendly staff.
    • Leisure trip
    • Couple
    • King Premium Room With Creek View
    • Stayed 4 nights
    • Submitted via mobile

    they allow smoking at the pool which was quite disgusting.

    fantastic breakfast and super friendly staff.

    Stayed in May 2022

  • Reviewed: 29 May 2022

    8.0
    good stay
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 6 nights
    • Submitted via mobile

    breakfast can be improved, it is chaos - you are not seated to a clean table, you’re just let inside to find your own way.

    good location, staff was amazing

    Stayed in May 2022

  • Reviewed: 23 May 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    The room was comfortable and cozy. The location was right next to the creek. The breakfast was incredible. Enjoyed the rooftop pool and bar along with the view.

    Stayed in May 2022

  • Reviewed: 22 May 2022

    7.0
    will not choose this hotel next time
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    staff not professional no one answered calls from room

    location

    Stayed in May 2022

  • Reviewed: 16 May 2022

    8.0
    Quiet and comfortable short stay.
    • Leisure trip
    • Group
    • One Bedroom King Suite with Creek View
    • Stayed 1 night

    sofa and chairs not very comfortable. espresso machine did not work

    Suite: spacious, comfy bed, and very clean

    Stayed in April 2022

  • Reviewed: 11 May 2022

    8.0
    Time with family
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights

    I found the room lighting system a bit odd (just not to my taste I guess) and the large basin seems somewhat wasteful. The room window overlooking the palace had striated glass although you can still see the view. Sadly some of the Al Seef shops etc are not operating.

    Very quiet, great staff. Lovely pool area with fantastic views and comfortable bar area. Pool staff in particular did a grand job to ensure fair allocation of sunbeds. Plenty of seating areas on the ground level, we found the area by the creek the best for a meal. Fun quirky artworks brighten up the generic areas. Easy walk via back roads to nearest metro station, also a bus that stops very near the hotel. Just a short walk along the creek front to the abras.

    Stayed in May 2022

  • Reviewed: 2 May 2022

    9.0
    Great!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The hallways of the hotel are a bit dark. Room a bit smaller than expected but not an issue if you plan to stay out most of the time anyway. Parking was a bit confusing.

    Location was great and quiet. Perfect if you want a stroll along the long creek. Room is a bit smaller than expected but everything was complete and provided for which I appreciate a lot. Love the hotel lobby. Andrei the receptionist very welcoming.

    Stayed in May 2022

  • Reviewed: 30 April 2022

    9.0
    Excellent stop-over hotel
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 3 nights

    The breakfast is absolutely brilliant. The staff are exceptionally friendly. The hotel is very comfortable.

    Stayed in April 2022

Showing 1 – 25

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