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  5. Reviews of The Soho Hotel (Former City Stay Hotel)

Reviews of The Soho Hotel (Former City Stay Hotel) 3 stars

Behind Mall of Emirates, Al Barsha street11, Al Barsha, Dubai, United Arab Emirates

Review score

Based on 86 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.1

  • Value for money

    7.9

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 13 July 2020

    8.0
    Awesome.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Facilities and price are good. Most specially the staff.

    Stayed in June 2020

  • Reviewed: 4 July 2020

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights

    parking is very small

    The staff are cooperating, good hotel for money value, the room with balcony the size is ok. location is ok

    Stayed in June 2020

  • Reviewed: 13 June 2020

    9.0
    Great place
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was just awesome

    The cleaners of the hotel.quick service.great facilities.well equipped rooms I will surely be back From my arrival till my departure was one of the most pleasant stay I have had inna short while Noman from the front desk was tremendously helpful from speech to actions. The rooms are great for the value and I will definitely find my way back

    Stayed in June 2020

  • Reviewed: 7 June 2020

    8.0
    An amazing stay!
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I would like to give a big thumbs up to all the staff in the hotel, our nights stay was very convenient and comfortable because of them. They we’re really friendly and helpful. Plus room was spacious and well maintained. 👌🏻

    Stayed in March 2020

  • Reviewed: 6 June 2020

    7.0
    Good
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Car parking is small. Washroom also in small size and washroom towel not in good condition. WiFi working slow. AC working automatically, not manual.

    Hotel Staff support and cooperation. Inside in room peaceful silent, Not noisy.

    Stayed in June 2020

  • Reviewed: 31 May 2020

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Nothing

    Friendly staff. Super clean room with good facilities. Interior design is great and casual with a touch of art.

    Stayed in April 2020

  • Reviewed: 28 May 2020

    8.0
    Good and next time I'll be back
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Cheap but amazing 👌

    Stayed in May 2020

  • Reviewed: 27 May 2020

    8.0
    It was just superb... 😁
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I missed my breakfast sadly coz I woke up late but I had asked about it and was told while at the reception that someone will alert me when it will be ready unfortunately nobody did... 😢

    The sound system was awesome 😜

    Stayed in May 2020

  • Reviewed: 18 May 2020

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Value of manoey

    Stayed in May 2020

  • Reviewed: 4 May 2020

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I request for dental kit and a assistance for the television to switch it on but there is a problem in the device i don't know what happened there. And i need to ask again for the second time.

    Stayed in May 2020

  • Reviewed: 24 July 2020

    1.0
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 19 July 2020

    10
    Thrift stay!
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    the room where we were first put was so small, I had to request to move another room that has the proper bed which I booked. The property also didn't have enough change for the cash.

    The reception is minimalist and clean. the check-in was quick, Apipi was able to assist us swiftly. The lift smells good upto the hallway. it smells clean, the toilet was cute too.

    Stayed in July 2020

  • Reviewed: 13 July 2020

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room is dirty and staff are not cooperative,bthey are not greeting neither they are helpful.

    Stayed in July 2020

  • Reviewed: 5 July 2020

    3.0
    the hotel is at good location.
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel don't advertise right. There is no information that the restaurant are closed. No room service available. No breakfast included.(on site it mentions included) Health club is closed.

    Location is good but the booking.com nor the hotel are clear if the breakfast is provided or not. The hotel was unsure if the breakfast included.. Only the location of the hotel is good that made us stay.

    Stayed in June 2020

  • Reviewed: 30 June 2020

    10
    Lovely hotel
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    The soho hotel is amazing nice room cleanliness the staff are friendly. I would like to say thank to Mr Nauman front office guy he is really amazing and professional apart fast check in and check out.will book again soon

    Stayed in June 2020

  • Reviewed: 13 June 2020

    10
    The best hospitality
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The customer service i like alot because starting from reception they give their excellent services.this is my second time.i enjoy alot keep it up guys.

    Stayed in June 2020

  • Reviewed: 7 June 2020

    5.0
    bad experience wiht Soho
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    cleanness is poor, staff not wearing masks sometimes, beds are the smallest I have seen in my life, noise from drain pipe above the ceiling, limited parking spaces. the water kettle was disgusting, the bedsheets had yellow spots.see attached photos as proof. I hope Booking.com doesn't remove this .

    location near mall of the emirates

    Stayed in June 2020

  • Reviewed: 6 June 2020

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Customer service, Noman have been very helpful, kind and friendly.

    Stayed in June 2020

  • Reviewed: 3 June 2020

    10
    professional staff
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    It is really nice hotel and friendly staff, easy access and good location , the reception guy was very professional and fast check in and check out.i will be back soon

    Stayed in May 2020

  • Reviewed: 2 June 2020

    10
    Cozy stay
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No

    location is great, room also clean and cozy. Reception staff Norman is hospitality.

    Stayed in June 2020

  • Reviewed: 1 June 2020

    10
    Hats off to the staff serving us in this tough time
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Specially the staff very friendly and Pakistani guy in reception Noman Was so well trained and help us in all the ways to meet our expectations And make my short stay very comfortable

    Stayed in June 2020

  • Reviewed: 1 June 2020

    6.0
    Not bad
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is old, facilities need more maintenance

    It was a pleasant stay but it was below our expectations.

    Stayed in June 2020

  • Reviewed: 29 May 2020

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything, AC was very loud & annoying. We booked a room with breakfast and when we checked in, the receptionist told us that we can take it from 8-9am . We got up early and went down to the restaurant, only to find out that it was closed & the breakfast will be delivered to the room. This is was tooooooooo disappointing cos we could have been informed about it upon check in. The room was not clean enough, the carpet was very dirty.

    Nothing

    Stayed in May 2020

  • Reviewed: 28 May 2020

    10
    Staffs are good abd very accommodating special Noman and Sharuk housekeeping guy.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Convenient and affordable.

    Stayed in May 2020

  • Reviewed: 28 May 2020

    10
    Amazing stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Everything was fine

    Service

    Stayed in May 2020

Showing 1 – 25

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