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  5. Reviews of Copthorne Hotel Dubai

Reviews of Copthorne Hotel Dubai 4 stars

Port Saeed, Dubai, United Arab Emirates

#319 of 562 hotels in Dubai

Guests' Choice

Review score

Based on 1906 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 24 March 2023

    9.0
    Recommended and will come back when ever in Dubai
    • Business trip
    • Group
    • Executive Two-Bedroom Suite Creek View
    • Stayed 4 nights

    I think not to mentioned

    Our stay was very comfortable and we will prefer to come back. We recommend our friends and family to experience this facility.

    Stayed in February 2023

  • Reviewed: 20 March 2023

    7.0
    all was fine.
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Suite City View
    • Stayed 7 nights

    problems: baby cot was broken. flushing was not working properly. battery for the safe died with our belongings inside. telephone died.

    all was fine.

    Stayed in February 2023

  • Reviewed: 19 March 2023

    9.0
    Superb
    • Business trip
    • People with friends
    • Superior King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing except high price for breakfast 65 aed, the beside hotels only 35 aed

    Staff very good especially adham who work in second floor (health club) very help man really, thanks to him

    Stayed in March 2023

  • Reviewed: 19 March 2023

    8.0
    Good location and accessibility. Good and courteous staff.
    • Leisure trip
    • Couple
    • Superior King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Staff was prompt and helpful. Got an extension for checkout, ALI from housekeeping made sure our rooms were kept clean everyday. Will recommend it to family and friends.

    Stayed in March 2023

  • Reviewed: 18 March 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Twin Room with City View
    • Stayed 6 nights
    • Submitted via mobile

    Everything was great, i just think breakfast could have more variety

    Staff was very friendly & Ali who cleans the room is very professional & tidy

    Stayed in March 2023

  • Reviewed: 17 March 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The cleaness

    The stay

    Stayed in February 2023

  • Reviewed: 16 March 2023

    8.0
    Although not everything was as expected, I recommend the stay in the hotel.
    • Leisure trip
    • Couple
    • Superior King Room with City View
    • Stayed 8 nights

    The service in the room was not good. They forgot to leave the towels or toilet papers. During one week we had to call the reception 3 times to ask for things for the room (towels etc.) Swimming pool was open only untill 8:00 pm. Should be at least untill 10:00 pm.

    Location was great, close to metro and lots of restaurant around, plus "Day to Day" shop where you can buy anything you need for a daily existence. Breakfast was good, large choice but might not be what you actually eat. Room was big with air conditioning. Lovely swimming pool and Gym

    Stayed in March 2023

  • Reviewed: 16 March 2023

    9.0
    Very good expirence!
    • Leisure trip
    • Family with young children
    • Superior King Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Most times, we had to wait for a clean table at the breakfast room. As people leave, the tables should be cleaned right away, to avoid having other guests waiting. The employees were all busy (and working hard!) so I guess they should hire more people.

    Stayed here for 5 nights, and really enjoyed it. Good location, 3 minutes from the "City Center Deira" metro station (Red Line) and 15 min driving from Dubai Airport. The suite (with a big balcony, big windows and plenty of natural light) was very comfortable and had everything we needed for 5 nights (there is no stove or microwave!). The bed was big and very comfortable. AC working perfectly, good water pressure in the shower. The cleaning service was very efficient. The breakfast is good. The swimming pool is very nice, with sun all day until sunset. If you have a car, parking is included! Overall, our experience was very good. I would definitely come back! :))

    Stayed in March 2023

  • Reviewed: 14 March 2023

    8.0
    Professional staff and helpful! The suite was clean and spacious!
    • Leisure trip
    • Family with young children
    • Superior King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Internet connection was very low! Less options for the TV channels!

    Staff was helpful and professional! The suite was clean and very nice!

    Stayed in March 2023

  • Reviewed: 14 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Room needs a little bit of repair work, cubord doors not fitting properly & very noisy when it Opening & shutting

    Ease of access to airport, shops nearby. Pool area very nice

    Stayed in March 2023

  • Reviewed: 14 March 2023

    9.0
    Good property, great location, extremely good housekeeping staff. I strongly recommend.
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Suite City View
    • Stayed 7 nights

    Only thing, limited options for vegetrain breakfast. Staff tried to help but repeat and limited options. I aksed for fresh juice, it was ignored.

    Extremely good and friendly staff for room services. I highly appreciate UDAY, Irfan and Naseem from house keeping. Always there for help and service. Highly recommended. In restaurant- i like to appreciate Shubham (chef) .. always happy to help

    Stayed in March 2023

  • Reviewed: 13 March 2023

    7.0
    overall experience was descent.
    • Leisure trip
    • Couple
    • Superior King Room with City View
    • Stayed 1 night

    They change our room because the first was smells like someone smoked in the room.

    Location.

    Stayed in February 2023

  • Reviewed: 13 March 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    The price is a bit higher than others Always 2 single beds, should have a king size bed

    Staff are good 👍, the location 👌

    Stayed in March 2023

  • Reviewed: 11 March 2023

    8.0
    Truly nice
    • Business trip
    • Family with young children
    • Superior Room with Creek View
    • Stayed 2 nights
    • Submitted via mobile

    Rooms was poorly soundproof, lights inside the room was insufficient

    Huge room, very clean Friendly and supportive staff

    Stayed in March 2023

  • Reviewed: 11 March 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Deluxe One-Bedroom Suite Creek View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast shall be better.

    Staff is very friendly

    Stayed in March 2023

  • Reviewed: 11 March 2023

    7.0
    Good value for money and clean, cosy place to stay with great staff.
    • Leisure trip
    • Group
    • Superior Room with Creek View
    • Stayed 7 nights

    Not a good choice of breakfast and not so tasty food.

    Hotel provided early check in with no extra cost for which I'm very happy and thankful. Staff was always there to help. The place is kept very tidy. Anything I have asked was addressed promptly.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Suite City View
    • Stayed 8 nights

    Perfect location close to metro, shops, city centre, restaurants and cafe’s. Easy to take metro total places in Dubai. Staff very freindly and service was in top. Breakfast good and a lot of things to choose. Liked you could order omelet, fried eggs and so. Nice Big balcony. Maybe a good idea to have some furniture on the balcony.

    Stayed in March 2023

  • Reviewed: 9 March 2023

    9.0
    great hotel ideal for stopover so close to metro
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Suite City View
    • Stayed 2 nights
    • Submitted via mobile

    we found that the hotel could do with a bar

    the hotel is very welcoming staff are so friendly so close to metro in the hotel room and hour after landing in DXB stress free

    Stayed in March 2023

  • Reviewed: 9 March 2023

    8.0
    Generally a great stay...please add some cutlery & crockery...we will return!
    • Leisure trip
    • Group
    • Executive Two-Bedroom Suite City View
    • Stayed 2 nights

    Really odd lack of any cutlery or crockery in the family apartment, despite there being a big kitchen...with dishwasher! Pool was closed throughout the day we wanted to use it...apparently because of breezy weather. ( Surely easily solved by ensuring there are no items on the pool deck that could take flight?)

    Fabulous view from high level apartment ...beautifully spacious...with a courtyard! Effective Air cond. Lovely breakfast

    Stayed in February 2023

  • Reviewed: 9 March 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    none

    good location

    Stayed in February 2023

  • Reviewed: 8 March 2023

    8.0
    Good location
    • Business trip
    • Group
    • Superior Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Na

    David - the doorman was friendly and helpful

    Stayed in March 2023

  • Reviewed: 8 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King Room with City View
    • Stayed 8 nights

    Almost same breakfast every day for 8 straight days. Limited choice.

    The location is very convenient with Metro station, shopping Mall, banks, and restaurants in walking distance. Room was clean and well maintain specially Ali of House-keeping was organized and friendly

    Stayed in March 2023

  • Reviewed: 6 March 2023

    9.0
    Superb
    • Business trip
    • Group
    • Superior Twin Room with City View
    • Stayed 6 nights

    excellent location near metro and mall

    Stayed in February 2023

  • Reviewed: 5 March 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room with City View
    • Stayed 2 nights

    the location was very convenient for surrounding restaurants and shopping malls. also easy access to metro line

    Stayed in March 2023

Showing 1 – 25

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