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  5. Reviews of DoubleTree by Hilton Dubai - Business Bay

Reviews of DoubleTree by Hilton Dubai - Business Bay 4 stars

Bay Square 5, Business Bay , Dubai, United Arab Emirates

#110 of 592 hotels in Dubai

Guests' Choice

Review score

Based on 1323 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 30 March 2023

    10
    Family lesher
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    Good

    Going

    Stayed in March 2023

  • Reviewed: 30 March 2023

    10
    amazing experience
    • Solo traveller
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    reception ( sreya ) was helpfull and friendly !

    Stayed in March 2023

  • Reviewed: 26 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    No concerns.

    Overall, it was excellent. The pool was especially nice. The brunch was very good and had a large variety of choices.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    9.0
    Great hotel
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 11 nights
    • Submitted via mobile

    Nothing

    Great hotel, the best breakfast, excellent location(by foot to Dubai Mall)

    Stayed in February 2023

  • Reviewed: 23 March 2023

    9.0
    Great hotel
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    There was just a slight problem in our bathroom with the shower. And we had no water last morning but we didn't mind.

    The hotel gave us an upgrade of the room which was amazing. The hotel os nice and the breakfast is perfect. Also a walking distance to the Dubai Mall and Burj Kalifa-perfect. Simply loved it

    Stayed in March 2023

  • Reviewed: 20 March 2023

    10
    This is a great place to stay with family. Nice and clean, close to major city attractions and a breakfast with many thi
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to report!

    The location was good, and property was clean. Staff was nice and friendly and the Breakfast was awesome.

    Stayed in March 2023

  • Reviewed: 14 March 2023

    8.0
    A very good hotel for this price
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 3 nights
    • Submitted via mobile

    Special thanks to the lady at the reception with warm cookies! The location is good, 15 minutes walk to Dubai mall and Burj if you are used to walking instead of traffic. There is also a great food store and a pharmacy right behind the hotel. The pool is small but still a nice place to relax when it is too hot to go anywhere. The continental breakfast was good with variety of choices. Our room wasn’t very big but with a big bed and a couch for the kids. We didn’t go to the beach as we stayed only for 3 nights for sightseeing, there is always a taxi out front and you can go anywhere.

    Stayed in March 2023

  • Reviewed: 12 March 2023

    8.0
    All in all the stay was excellent and will definitely stay at Double Tree when I come back
    • Leisure trip
    • Family with young children
    • Two Double Beds Guest Room
    • Stayed 6 nights
    • Submitted via mobile

    That every time we wanted the room cleaned we had to ask. Shower cap was only available the first night. Subsequently there was nothing even after the room was cleaned, no restocking of shower cap

    Breakfast was excellent . There was a variety of food to meet different preferences. I liked that guest had a choice where to sit, I.e. either inside or outside

    Stayed in March 2023

  • Reviewed: 11 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Amazing staff especially Manu if Im not mistaken

    Stayed in March 2023

  • Reviewed: 11 March 2023

    10
    we were really impressed with the staff & our stay in the hotel was very clean & comfortable would really highly
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 7 nights
    • Submitted via mobile

    nothing it was all spot on

    it was very clean & friendly

    Stayed in March 2023

  • Reviewed: 11 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Double Beds Superior Room Burj Khalifa View
    • Stayed 5 nights
    • Submitted via mobile

    the pillows are TERRIBLE please change them i came back with neck pain

    although it is a bit far from the mall it’s located in a square with restaurants, mini market, pharmacy and a few stores

    Stayed in March 2023

  • Reviewed: 7 March 2023

    10
    Excellent thanks to service staff.
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 3 nights
    • Submitted via mobile

    Location Excellent service. Arrive late after a very long trip and the reception staff Ms. Hanna very quickly checked us in and provide all details. The concierge Mr Bilal greatly assisted with our transportation including suggestions for local sightseeing (canal, mall etc).

    Stayed in March 2023

  • Reviewed: 7 March 2023

    9.0
    The area to be in Dubai
    • Business trip
    • Solo traveller
    • Two Double Beds Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    great vibe nice hotel in the heart of dubai. amazing cookies given by the team

    Stayed in March 2023

  • Reviewed: 5 March 2023

    10
    very enjoyable hotel stay
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 4 nights
    • Submitted via mobile

    major drawback was its distance from a metro station.

    very clean, very friendly staff, very good breakfast, close proximity to Dubai mall

    Stayed in March 2023

  • Reviewed: 3 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 4 nights
    • Submitted via mobile

    The only down thing is water from shower area was leaking to the bathroom floor. could be only my room though.

    Clean and elegant design hotel. Staff was welcoming and helpful. There is a Starbucks in the lobby area. Didn’t try breakfast there. The valley was friendly especially Mr.Usman. location is great very close to main tourist attractions (10-20 min by car). Would definitely recommend staying here for family or work.

    Stayed in March 2023

  • Reviewed: 3 March 2023

    10
    amazing hotel with very helpful staff
    • Leisure trip
    • Solo traveller
    • Corner Deluxe Room with Burj Khalifa view
    • Stayed 4 nights
    • Submitted via mobile

    location was very nice, pretty close to dubai mall. taxi always easily available outside the hotel. Friendly staff always there to help. Ryna tours counter was a great help to book tickets

    view from the room was amazing, staff were wonderful.

    Stayed in February 2023

  • Reviewed: 2 March 2023

    10
    grate choice for hotel
    • Leisure trip
    • Family with young children
    • Superior King Room with Burj Khalifa View
    • Stayed 4 nights

    all was perfect

    Stayed in February 2023

  • Reviewed: 28 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 4 nights
    • Submitted via mobile

    The pillows were really soft and flat. If you have a neck/back problem, stay away!

    Great service. Clean and spacious room.

    Stayed in February 2023

  • Reviewed: 27 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Corner Suite
    • Stayed 3 nights
    • Submitted via mobile

    The bed is totally uncomfortable 😫

    The space of the sweet

    Stayed in February 2023

  • Reviewed: 27 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room with Burj Khalifa View
    • Stayed 6 nights
    • Submitted via mobile

    everything, the staff, the people, the tour staff. perfect

    Stayed in February 2023

  • Reviewed: 25 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room with Burj Khalifa View
    • Stayed 4 nights
    • Submitted via mobile

    Swimming pool area is quite small, however the water was nice.

    The view is excellent; food is very tasty; stuff is polite and friendly.

    Stayed in February 2023

  • Reviewed: 22 February 2023

    10
    great location, well managed, definitely should return feeling.
    • Business trip
    • Couple
    • Two Double Beds Guest Room
    • Stayed 1 night
    • Submitted via mobile

    a very pleasant stay. location ideal for work. great bkfst and had a fell good factor to it!

    Stayed in February 2023

  • Reviewed: 21 February 2023

    8.0
    Would stay here again when Downtown!
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 1 night

    Beds were very hard and uncomfortable. Coffee machine in the room did not work, but they comped coffees in the cafe, so thanks for that!

    Friendly staff - upgraded to a Burj view. Stayed as part of our daughters birthday trip, and they provided a cake and decorations in the room which was a great touch.

    Stayed in February 2023

  • Reviewed: 20 February 2023

    10
    Wonderful stay
    • Business trip
    • Couple
    • Superior King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    The location was not close to the tower. The guest had to cross two signs to reach the Fountain Square. It took approximately 25 minutes on foot, but the road was clear. Fun, no problem, be fascinated by the horoscopes. Designs that make you forget the distance

    Thank you, Hilton Double Tree. My stay for 3 nights was pleasant, and all the facilities and rooms were excellent. The reception and hospitality service is distinguished, and the staff's keenness to serve the guests was wonderful, with a beautiful smile, and I extend my sincere thanks. And especially to the receptionist DIKSHA, who really deserves to be honored by the hotel management for her politeness, morals, and good treatment of guests.

    Stayed in February 2023

Showing 1 – 25

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