Bay Square 5, Business Bay , Dubai, United Arab Emirates
#110 of 592 hotels in Dubai
Guests' ChoiceBased on 1323 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.9
Facilities
9.0
Staff
9.2
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 30 March 2023
Soorya
United Arab EmiratesGood
Going
Stayed in March 2023
Reviewed: 30 March 2023
Hamad
Qatarreception ( sreya ) was helpfull and friendly !
Stayed in March 2023
Reviewed: 26 March 2023
Kimberly
United StatesNo concerns.
Overall, it was excellent. The pool was especially nice. The brunch was very good and had a large variety of choices.
Stayed in March 2023
Reviewed: 26 March 2023
Asya
BelgiumNothing
Great hotel, the best breakfast, excellent location(by foot to Dubai Mall)
Stayed in February 2023
Reviewed: 23 March 2023
Irina
SloveniaThere was just a slight problem in our bathroom with the shower. And we had no water last morning but we didn't mind.
The hotel gave us an upgrade of the room which was amazing. The hotel os nice and the breakfast is perfect. Also a walking distance to the Dubai Mall and Burj Kalifa-perfect. Simply loved it
Stayed in March 2023
Reviewed: 20 March 2023
Adnan
CanadaNothing to report!
The location was good, and property was clean. Staff was nice and friendly and the Breakfast was awesome.
Stayed in March 2023
Reviewed: 14 March 2023
Ekaterina
RussiaSpecial thanks to the lady at the reception with warm cookies! The location is good, 15 minutes walk to Dubai mall and Burj if you are used to walking instead of traffic. There is also a great food store and a pharmacy right behind the hotel. The pool is small but still a nice place to relax when it is too hot to go anywhere. The continental breakfast was good with variety of choices. Our room wasn’t very big but with a big bed and a couch for the kids. We didn’t go to the beach as we stayed only for 3 nights for sightseeing, there is always a taxi out front and you can go anywhere.
Stayed in March 2023
Reviewed: 12 March 2023
Jackie
ZambiaThat every time we wanted the room cleaned we had to ask. Shower cap was only available the first night. Subsequently there was nothing even after the room was cleaned, no restocking of shower cap
Breakfast was excellent . There was a variety of food to meet different preferences. I liked that guest had a choice where to sit, I.e. either inside or outside
Stayed in March 2023
Reviewed: 11 March 2023
Carine
QatarNothing
Amazing staff especially Manu if Im not mistaken
Stayed in March 2023
Reviewed: 11 March 2023
Fozia
United Kingdomnothing it was all spot on
it was very clean & friendly
Stayed in March 2023
Reviewed: 11 March 2023
Maisa
Saudi Arabiathe pillows are TERRIBLE please change them i came back with neck pain
although it is a bit far from the mall it’s located in a square with restaurants, mini market, pharmacy and a few stores
Stayed in March 2023
Reviewed: 7 March 2023
Mohammad
United StatesLocation Excellent service. Arrive late after a very long trip and the reception staff Ms. Hanna very quickly checked us in and provide all details. The concierge Mr Bilal greatly assisted with our transportation including suggestions for local sightseeing (canal, mall etc).
Stayed in March 2023
Reviewed: 7 March 2023
Isa
United Arab EmiratesNil
great vibe nice hotel in the heart of dubai. amazing cookies given by the team
Stayed in March 2023
Reviewed: 5 March 2023
Muhammad
United Kingdommajor drawback was its distance from a metro station.
very clean, very friendly staff, very good breakfast, close proximity to Dubai mall
Stayed in March 2023
Reviewed: 3 March 2023
Ali
Saudi ArabiaThe only down thing is water from shower area was leaking to the bathroom floor. could be only my room though.
Clean and elegant design hotel. Staff was welcoming and helpful. There is a Starbucks in the lobby area. Didn’t try breakfast there. The valley was friendly especially Mr.Usman. location is great very close to main tourist attractions (10-20 min by car). Would definitely recommend staying here for family or work.
Stayed in March 2023
Reviewed: 3 March 2023
Samir
Australialocation was very nice, pretty close to dubai mall. taxi always easily available outside the hotel. Friendly staff always there to help. Ryna tours counter was a great help to book tickets
view from the room was amazing, staff were wonderful.
Stayed in February 2023
Reviewed: 2 March 2023
Osnat
Israelall was perfect
Stayed in February 2023
Reviewed: 28 February 2023
Mohammad
BangladeshThe pillows were really soft and flat. If you have a neck/back problem, stay away!
Great service. Clean and spacious room.
Stayed in February 2023
Reviewed: 27 February 2023
Saad🇰🇼
United KingdomThe bed is totally uncomfortable 😫
The space of the sweet
Stayed in February 2023
Reviewed: 27 February 2023
Samrid
Norwayeverything, the staff, the people, the tour staff. perfect
Stayed in February 2023
Reviewed: 25 February 2023
Yulian
IsraelSwimming pool area is quite small, however the water was nice.
The view is excellent; food is very tasty; stuff is polite and friendly.
Stayed in February 2023
Reviewed: 22 February 2023
Rohit
United Kingdoma very pleasant stay. location ideal for work. great bkfst and had a fell good factor to it!
Stayed in February 2023
Reviewed: 21 February 2023
Kris
United KingdomBeds were very hard and uncomfortable. Coffee machine in the room did not work, but they comped coffees in the cafe, so thanks for that!
Friendly staff - upgraded to a Burj view. Stayed as part of our daughters birthday trip, and they provided a cake and decorations in the room which was a great touch.
Stayed in February 2023
Reviewed: 20 February 2023
Yahya
Saudi ArabiaThe location was not close to the tower. The guest had to cross two signs to reach the Fountain Square. It took approximately 25 minutes on foot, but the road was clear. Fun, no problem, be fascinated by the horoscopes. Designs that make you forget the distance
Thank you, Hilton Double Tree. My stay for 3 nights was pleasant, and all the facilities and rooms were excellent. The reception and hospitality service is distinguished, and the staff's keenness to serve the guests was wonderful, with a beautiful smile, and I extend my sincere thanks. And especially to the receptionist DIKSHA, who really deserves to be honored by the hotel management for her politeness, morals, and good treatment of guests.
Stayed in February 2023
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