Index Tower - DIFC, Trade Centre, Dubai, United Arab Emirates
#384 of 1,888 Holiday rentals in Dubai
Guests' ChoiceBased on 17 apartment reviews
8.2Cleanliness
8.8
Comfort
9.1
Location
9.7
Facilities
8.0
Staff
8.9
Value for money
7.8
Free WiFi
7.8
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Showing 1 – 17
Reviewed: 26 January 2023
Maisa
Egyptnothing
Amazing view of the city, full of amenities and very clean. Walking distance to DIFC
Stayed in January 2023
Reviewed: 21 January 2023
Zakaria
Saudi ArabiaLimited Visa support. I was a bit late but not too late. The contact told me that he couldn’t do much given the time left before departure. It was a non refundable booking in case of no show. I had to go through an agency. Visa issued within 2 days while the management didn’t want to process my visa within 4 working days. A bit disappointing.
Great stay, calm, clean and very good location. Good view. JAWAD was of great support and assistance when most needed. Thank you.
Stayed in January 2023
Reviewed: 4 September 2022
František
Czech RepublicThe room was not very clean, nothing bad, but you will notice it. Water from shower goes on the floor because there is not outfall between them.
Fantastic views! Fantastic views! We really liked it. Fast elevators. Supermarket and lots of restaurants just 5 minutes walk from the place. Very good beds. We had earlier check in and later check out :)
Stayed in August 2022
Reviewed: 25 December 2020
Seema
United KingdomWiFi would cut off now and then In bedroom. Second washroom toilet seat wasn’t clean, therefore could not use that bathroom.
Very easy to check in and out. Views, the shower was good.
Stayed in December 2020
Reviewed: 13 March 2023
Adrian
United KingdomThe Aircon wasn’t working, and there was no hot water. bad news for me as the weather was 30c+ and it was difficult to sleep at night due to the apartment being too hot. I complained straightaway to the host but he did not resolve the situation and did not communicate with me about progress. The host ignored my complaint and even refused to offer me any compensation, despite the poor facilities and lack of communication .
large apartment with good location for DIFC
Stayed in March 2023
Reviewed: 1 March 2023
Mohamed
SingaporeWe were two Pax and the property provided only 1 key. Requested an additional Key, which was answered by it's not available. NO HOT WATER There was water all over the floor when I checked in (clearly the problem was ignored and just wiped up prior to my arrival). This was caused by a leaking water heater, which also meant that I didn't have any hot water and had to have a cold shower It was 17 degrees that night. I complained to management, who said the issue would only be rectified the following morning. this was eventually sorted but was at great inconvenience for me to have to deal with the contact person who takes forever to get back with information and juggling this whole thing while attending meetings. TERRIBLE SERVICE The workers were supposed to arrive at 10:00 but showed up THREE HOURS LATE - I was there for work and ended up having to leave the apartment unattended as no one would step in to assist me. NO FACILITIES The fact that the facilities were unavailable and that guests are not informed is APPALLING. The pool and gym are under renovation, yet the property lists the facilities as available, which is the only reason why I booked it.
Stayed in February 2023
Reviewed: 14 January 2023
Leonid
RussiaThe bed sheets were torn, the gas hob did not work. Overall, it was not very clean and the check in took over an hour.
Great location, right next to Dubai mall.
Stayed in December 2022
Reviewed: 5 May 2022
Anastasiya
BelarusThe apartment itself seems poorly maintained - I had to ask to replace 5 lights bulbs across the apartment on Day 1 - this should be done before the check-in by the property itself. The kitchen hood is not working. Wi-fi is weak, especially in the bedroom. The shower has no door, so expect your bathroom flooded every time you take a shower. The coffee machine has an unusual shape of coffee capsules (round flat) which I couldn't buy in any shop or online, so couldn't use it after the initial supply of a few welcome capsules ended. I would recommend changing the cutlery as well. The bedroom is humid.
The management was nice and helpful - Khalid at the check-in and Zeeshan at check-out were very professional, fast and considerate. The location is very central, if you need Dubai Mall/DIFC. The views are stunning.
Stayed in May 2022
Reviewed: 1 February 2022
Francesco
Italyit is very unusual for me, but nothing was wrong.
I had a very late check out and the person in charge, Mr. Khalid was incredibly collaborative waiting for me for the keys. The building is very nice, in a central location 5 minutes walking distance from Financial station. One step station from Dubai Mall and 2 from WTC. The building has a mall on ground floor where you can find a supermarket and food court. Apartment was clean, well equipped, comfortable, with a giant shower perfectly working. Internet not incredible fast but sufficient. I had a problem with the TV and Mr. Khalid organized to change it with another one... he was really incredible. I felt at home and this helped my work
Stayed in January 2022
Reviewed: 29 December 2021
Cîlniceanu
RomaniaNorhing
The location was great. Views are insane!! Metro station was also at 5 min walk. There’s a supermarket with all you need in the building area which connects directly with Index Tower. The communication with our host, Zeeshan, was very fast he helped us with the little problems we encountered.
Stayed in December 2021
Reviewed: 16 December 2021
Joseph
LebanonEverything went well and smooth. The agents who met me are extremely gentle and nice. Thanks to both of them, Kawma & Zeeshan. Goodluck guys.
Stayed in December 2021
Reviewed: 2 January 2023
Matteo
United KingdomThere are no comments available for this review
Stayed in January 2023
Reviewed: 1 December 2021
Francesco
United KingdomThere are no comments available for this review
Stayed in November 2021
Reviewed: 31 May 2021
Alessandro
NetherlandsThere are no comments available for this review
Stayed in May 2021
Reviewed: 19 November 2022
Owen
United KingdomThere are no comments available for this review
Stayed in November 2022
Reviewed: 29 June 2022
Samuel
United KingdomThere are no comments available for this review
Stayed in May 2022
Showing 1 – 17
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