Location

Cleanness and staff

Stayed in April 2024

Although the toilet was clean the refurbishing looked a little mismatched, mixing old facilities with new ones. For example the shower faucets were new but the bath tub looked dated. I enjoyed being in Bur Dubai, which is the traditional part of the city, but if you are looking for fancy skyscrappers, it's better you look in Dubai Marina or elsewhere.

Great location, at walking distance from Al Ghubaiba bus station. There is also a bus stop nearby or you can walk to Sharaf metro station. The room was very spacious, with a dining room tablewith four chairs. Wifi worked well. The mattress was very comfortable.

Stayed in March 2024

You need every time to stamp tickets in reception when you wants use your car

1- Staff are amazing and welcoming, special thanks to receptionist ryaz he is amazing and sure all staff are good 2- Good value of money 3- Clean 4- Comfortable 5- Fast service response 6- very good experience ( Recommended 👍🏼)

Stayed in April 2024

This review has been hidden because it doesn't meet our guidelines.

The staff was friendly and helpful...the location was good...altogether it was value for money

Stayed in March 2024

Bad internet connection and inexistent TV signal.

Basic accommodation at a reasonable price next to the old village of Dubai. Walking distance from two metro stations and Bur Dubai.

Stayed in April 2024

The location of the hotel may not be for everybody as it is in the centre of the Dubai IT hub.

The staff were very helpful and the hotel was very clean and well looked after. Extremely good value for money.

Stayed in April 2024

No pressing iron in the room but there was dry cleanng service

Very friendly and helpful staff. They always provided a solution almost immediately. All our stuff was well protected They were polite . Our room was spacious, clean and comfortable . The pool and gymm were very good. We really enjoyed our stay

Stayed in April 2024

I had breakfast on the first day only. It was too crowded for my liking. There was very little food left.But the lady in charge was very nice. She even got us an omelette each.

Stayed in April 2024

There are only drawback that I want to bring to attention: 1) Not enough Lighting in the room - Lighting can be improved 2) Breakfast - Breakfast is a bit expensive compared to the other restaurants near by.

Gateway Hotel is located in Old Dubai. Fairly close to Gold and spice souk. We liked our stay as it is was definately value for money. I would recommend this place for big families who are keen on visiting Dubai as a tourist

Stayed in March 2024

Some guests can be noisy late at night but that’s nothing against the hotel.

Gateway review March 2-12 We now consider ourselves to be regulars at this hotel. Having stayed in many of the high end hotels like Versace, Atlantis the Palm, Waldorf and Emirates Palace in Abu Dhabi, this is our favourite for many reasons. Friendly staff, ultra clean, good food, central area for transport and shopping. Great rooftop pool. Abu from Delhi on Security, Umam from Peshawar and John from Kenya and the others at the front entrance are all so helpful and friendly. Great for a chat and so kind. Reception staff are also excellent , Prakash and others order our food deliveries from the local restaurants.👍🏽. Dippin the manager is such a kind professional guy from Kerala who runs a great team, he kindly ensures I get a fabulous room to accommodate my mobility issue, many many thanks kind sir. In the pool it is Rishi who takes great care of us, a lovely young guy from Sri Lanka. The restaurant staff are exemplary and genuine. Kyoto is so sweet and very knowledgeable for one so young. Ahmed and Khalid from Egypt are so kind and good mannered. They all make breakfast a delight. Minuka is a little treasure and all the staff are but I don’t know all the names yet. As I’ve previously said don’t be looking for balconies or views as there are none. It ticks all the boxes and makes a very pleasant stay. See you all next month Inshallah.

Stayed in March 2024

Nice big room Nice stuff Special thanks to Ms. Jyothi, she takes care of the hotel guests. She fixed all kinds of issues very fast. 5 minutes to get the Metro 70 D Airport to the Hotel

Stayed in March 2024

Staff were nice very helpful

Location was great

Stayed in April 2024

Nothing special except stay a bit longer !!!

The hotel is in compliance with the description, a "good value for money". It's well-located, 5 minutes walk from a metro station (sharaf DG), full of restaurant around, market for shopping nearby, Museum,... But most of all, the hotel is very clean, the room I booked was spacious and all the staff is very helpful: Special thanks to "Jioty", a very kind lady always takes care of your well-being.

Stayed in April 2024

Gateway's Hotel staff is very accommodating and helpful! Joyti was attentive and friendly, and helped with all of my requests during my stay! The hotel is well located: a 10-min walk from the metro station, as well as from the Old Town. Very convenient! :)

Stayed in March 2024

Guests were asked to show their identity before visiting the rooms and had to have their licence or emirates id or passports scanned. This was very dicey and shady on the hotels part. Guests were also told that if they stayed for more than an hour they would be charged a one day rate. Very unprofessional on the hotels part. This was brought to the notice of the manager Dipen who informed his staff that guest would not be charged a days rate if they stayed for more than an hour in the room. Guest were also not allowed to use the hotels parking to park their vehicles. The pool also opened from 9am to 6pm only compared to other hotels which opened their pools till 8pm.

Very central to all amenities. Very close to a lot of restaurants and shopping location. Good gym. Friendly staff. Our room cleaner Saugat was very good. He cleant the room very well and restocked it with water everyday.

Stayed in March 2024

Welcoming staff, clean and large room.

Good welcoming from all staff, clean room , good location, the only thing in regards of the breakfast as mostly all the food is for Indian people. But I made myself with what available for me, such as bread, eggs, fruits and juice.

Stayed in March 2024

Nothing such

Almost all specially breakfast service which was handled by Mrs. Jyoti very well organized.

Stayed in March 2024

The room was clean and wide. The breakfast was good. Wifi was good. Location was perfect - near to the airport and the cruise terminal. The staff was kind.

Stayed in February 2024

Breakfast can be better. Idlis were a bit hard.

Seemah in the Front Office was very Courteous and Professional and our room was fantastic. Even the Guest Relations Manager (I think her name was Jyoti ) was very helpful in arranging a cab for us.

Stayed in February 2024

The stuff was great. Nice lady Jyoti was very helpful and made me feel homy.

Stayed in March 2024

Maybe the location but it’s very convenient if you are going to the international airport

They upgraded our booking room for something amazing (they gave us bigger and higher quality room than what we have booked as it turned out that such a room was free. They were that nice to offer us better room :)). The breakfast was great - buffet with wide variety of the things and the staff was really nice and helpful too!!

Stayed in March 2024

Good breakfast

Clean room and friendly staff

Stayed in March 2024

location of the hotel , surrounded by traffic Jam

breakfast was good , overall stay was good. location wise it's a busy street.

Stayed in February 2024