Hazza Bin Zayed Street (Defence Street), Abu Dhabi, United Arab Emirates
#50 of 126 hotels in Abu Dhabi
Guests' ChoiceBased on 3546 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
8.8
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 24 April 2024
Hamed
OmanThe hotel is run down, seems not renovated recently. The rooms were not very clean. There were traces of hair and dust in the suit. There is a bad smell coming from the toilet and shower. Fixing those would make it great.
Serive, staff and location were great. Facilites and their opening hours are good. Also having a mall connected to the hotel gives it a plus.
Stayed in April 2024
Reviewed: 22 April 2024
James
United Arab EmiratesWe stayed in a club room. Everything was very good. The rooms are much larger than average with a separate dressing room leading to the bathroom. Very convenient for shopping with many international brands in the mall adjacent to the hotel. Hudaryyat Island is a few minutes drive over the bridge and has an excellent beach with cafes and restaurants.
Stayed in April 2024
Reviewed: 22 April 2024
Aref
KuwaitNeed moe attention for bed sheets daily changes and toiletries
Location need the mall
Stayed in April 2024
Reviewed: 22 April 2024
Sanna
FinlandBreakfast standards and restaurant services gotten worse over the years.
Nice breakfast, was better years ago when staying here for the first times. Love the location.
Stayed in February 2024
Reviewed: 20 April 2024
Etien1
ItalyPool a bit old style
Position, service, staff, room.
Stayed in April 2024
Reviewed: 20 April 2024
Rashed
United Arab EmiratesLocation
Stayed in April 2024
Reviewed: 20 April 2024
Adnan
United Arab EmiratesNot much choice of food for dinner
Breakfast was ok
Stayed in April 2024
Reviewed: 19 April 2024
Zkzrina
United Arab Emirates14th Floor, and house keeping definitely should be more efficient and follow hygiene and cleaning procedures.
When we checked in, our room was not as what we expected, sleepless 2 nights, talked to the manager on duty who was kind enough to change our rooms and upgraded to a better floor. Duty manager was very caring and helpful.
Stayed in April 2024
Reviewed: 18 April 2024
Haran
United KingdomBreakfast range and layout could be a lot better. There for nearly 19 days and the same breakfast was laid out. Plus the staff should be more attentive to the patrons needs. They are so aloof and does not like it when patrons ask them for something. If they don't like there jobs then they should quit, otherwise serve properly.
Good property and accommodating to your needs.
Stayed in April 2024
Reviewed: 18 April 2024
Rehnuma
NetherlandsThe bed was uncomfortable, the mattress was collapsed so didn’t get a good night rest unfortunately.
Great location the entrance of the mall was on the 3th floor, nice view and we were able to check-in early for free thanks to Ayoub for that.
Stayed in April 2024
Reviewed: 18 April 2024
Radhika
United KingdomThe breakfast, besides the fruit and bread, we couldn’t have much else as we don’t eat onions/garlic and are vegetarian. For most, it’s really nice continental breakfast.
The location was amazing, with a bridge connecting the hotel to the Al Wahada Mall, it was so convenient. There was and amazing pure vegetarian restaurant in the mall, a must try!! The rooms were spacious and very clean. The staff were very friendly and helpful. We had specific dietary needs meant we couldn’t have all the breakfast, would have been nice to be able to get more than just fruits and bread. But definitely go there again, overall experience was above satisfactory. Definitely preferred it over the hustle and bustle of Dubai!
Stayed in February 2024
Reviewed: 17 April 2024
Firman
QatarNothing
Well maintained hotel, clean and spacious.. the location is perfect on top of al wahda mall very convenient if you want to buy stuffs.
Stayed in April 2024
Reviewed: 17 April 2024
Mohamed
United Arab Emirates..
..
Stayed in April 2024
Reviewed: 16 April 2024
Deepa
United Arab EmiratesAll great, service room everything
Stayed in March 2024
Reviewed: 16 April 2024
Jevecel
United Arab EmiratesOur room is connected to another room, which caused trouble with our sleep due to the occupants of the other room fighting and being too noisy.
I like the location because it's near the center and within walking distance of the bus station. Additionally, the breakfast is good, and the room is comfortable
Stayed in April 2024
Reviewed: 13 April 2024
Abdullah
United Arab EmiratesThey scratched my car while (Vault parking) it and didn't pay for it
The short cut to the mall and the friendliest of the staff in the business ball room
Stayed in April 2024
Reviewed: 13 April 2024
Dileep
BahrainLocation was good. Excellent in terms of cleanliness.
Stayed in April 2024
Reviewed: 13 April 2024
Muhammed
United Arab EmiratesNothing
Value for money and location
Stayed in April 2024
Reviewed: 12 April 2024
Salim
SudanThe pillow in the room is not good
The location
Stayed in April 2024
Reviewed: 12 April 2024
Isam
United Arab EmiratesValet parking staff sucks
Reception and restaurant staffs nice and welcoming
Stayed in April 2024
Reviewed: 11 April 2024
Stephen
AustraliaAbdoul on the front desk was very helpful
Stayed in April 2024
Reviewed: 9 April 2024
Maribel
United Arab Emirates"Homely friendly hotel Only stayed 2 nights but the hotel has wonderful suite rooms and very clean. All the staff from reception to restaurant were really friendly. It is vey central and walking distance of all local shops cafes and restaurants.
Stayed in April 2024
Reviewed: 6 April 2024
Arsenio
United Arab EmiratesThe reception named syed was playing with our request for early checkin. He keeps on promising us with how much time they are preparing our room. From 30mins of waiting when we arrived around 10 am until i decided to leave and asked mg wife to do the checkin. But syed did the same even telling my wife to wait for 10-15mins and at the end they finally checked in almost 12 noon. Im really disappointed with the way he is delaying from 10:30 till almost 12noon. We waited because he said that there are group of guest checked out and they are just cleaning ng the rooms.
Facility food and location
Stayed in April 2024
Reviewed: 3 April 2024
Shwan
United KingdomThere is dust that can be cleaned. It is in the very hard to find places. This is a minor issue as the rooms are clean and comfortable but if they could deep clean the rooms, I would turn it from a 9 to a 10.
Love the location. The rooms are great size and spacious. The staff at the hotel are very friendly and helpful from the front desk to the valets to the cleaning staff.
Stayed in April 2024
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