The light switches in the room were confusing.

Location close to the river and old Dubai meant we could enjoy interesting walks from the hotel. The metro station is one kilometre away within walking distance.

Stayed in March 2023

If you plan to visit the whole Dubai with metro it's better if you book somewhere in the middle. The trips by metro sometimes lasted more than an hour. Sometimes there's weird smell in the room but I think it comes from cleaning.

The room was clean, close to the metro (aprox 10 minutes by walk) many supermarkets nearby and located in the old Dubai District. To the Dubai downtown it takes about 40 minutes to reach. The breakfast was very good - there's variety of food to choose from - pancakes, waffles, eggs, sandwiches, cheese, ham, cereals etc... whatever you like,

Stayed in March 2023

Loud restaurant in lobby, damaged fixtures, creaking toilet when sat on (it was not 100% stable), leaking shower so it damaged the wall over the time. I would expect some maintenance to be done from Hilton on regular basis.

Location and helpfull staff

Stayed in March 2023

The fried egg area by order is never seen after my first day. The regular buffet area doesn’t have scrambled eggs or omelette or some fried eggs. Only boiled eggs. But I don’t think they boiled eggs are provided every day either. Shower water is tooooooo weak. Hair conditioner doesn’t really help. The elevator doesn’t required room card scan, which makes me wonder about safety. The AC doesn’t seem to work normally sometimes. I don’t get the same amount of towels every day. Not water. Idk why.

There’s outdoor area. I alway like cucumbers and tomatoes. The first day breakfast, there was a fried egg dish by order area, which never shows anymore. Some healthy bread. I love the detox water. Staff are friendly and helpful based on my experiences.

Stayed in February 2023

Metro station is little far away.

The hotel is adjacent to creek; therefore it was an location.

Stayed in March 2023

We were happy.

Brilliant location at Seef not far from the airport. Safe and bright location.

Stayed in February 2023

They need to work on the smell in dinning area. One should have food but not to come out with a cooking smell. I would like them also to ensure the cleaness of the kitchen and dinning areas. The good taste and quality can be improved to a higher level.

Very clean, nice room, comfy bed, good price. The reciptioniat went out of her way to order Uber taxi for me. That was very nice. I liked the gym, though was a little small.

Stayed in February 2023

Everything was good Great ambience

Hotel was fully booked and i was moved to Canopy hotel

Stayed in February 2023

need face towels. stock some creamers for coffee in the room.

quite, quick access to downtown. Good location for walking.

Stayed in March 2023

It felt like there wasn't enough staff at the hotel. Receptionist was working at the café and reception too. Some streaming services would be nice on the TV. Bathroom had some plumbing issues but it was resolved promptly. Only one side of bed had a proper night stand.

Check in and check out was super smooth. Room was nice, clean, complimentary water was provided. Breakfast was delicious. Location was great, laid back, not loud. Staff was super nice, kind and polite. Design was funky, we loved it.

Stayed in March 2023

There could a variety change in the buffet as it will be good for long stay visitors.

The rooms are simple neat and spacious .The location is peaceful silent and amazing. The walk area behind the hotel with the cruise and backwaters is excellent. We strongly suggest to stay at this property

Stayed in February 2023

Poor customer service, noise in the hallway to the point of giving me sleepless nights , cleanliness in the room is not thorough

Good location, size of the room is big enough, great design and interior inside the room

Stayed in February 2023

I didn't stay in the room that much. Sad part is.... the room was not properly cleaned. The sink has stains and the colour of it is no longer white. The room was dusty especially the lamps and the window roller shade. The carpeted hallway on the first floor? It was a turn off as it was never vacuumed. The pillows were old and not fluffy. The steel chair was too low for the table. The scent in the lobby is too strong, it's gave me a head ache. Make the room clean to make the room perfect.

Love the design of the room and the vibe of the hotel. It was chic and modern. The staff are the kindest. The housekeeper prepared a surprise arrangement in my bed. Sam & FO team gave me a birthday cake. Those gestures were very much appreciated.

Stayed in February 2023

breakfast is not much available choice; prices are a bit high; room space is a bit narrow

easy to find;

Stayed in February 2023

lack of staff! shortage of staff, but

facilities, staff are respectful and helpful

Stayed in February 2023

Good options for breakfast

Stayed in January 2023

check in took to long and no air con in the lobby!

very quirky room good breakfast

Stayed in February 2023

There was shortages of water in the toilet at several occasions - even though tap water was still running. Internet definitely needs to be better. Coffee machines (or blend of coffee) was very bitter.

Location of the hotel is very good, it is close to Metro station and to lot of embassies. Breakfast is excellent, with lot of international and local food options and very tasty. Staff is very kind an helped with everything we needed.

Stayed in February 2023

Nothing to say

Hotel Interior Design

Stayed in December 2022

noisy sounds coming from bathroom drainage especially at night time that can wakes you up from your sleep.

Stayed in December 2022

honestly I cannot think of one.

great location by the river, great Raton location. breakfast was very good with good variety of choices.

Stayed in January 2023

Everything was great.

Bed was very comfortable, room specious and clean. Great breakfast. There is iron so you can iron your clothes very useful. Perfect location, very safe, close to El Seef area and old city.

Stayed in January 2023

Space a bit tuni and especially in the bathroom they should have studied mote options for hanging(towels etc( and putting stuff like one more shelve.also very bad that the AC turns on automatically when leaving the room first of all it was already super cold outside so jot need definetly for AC(heater would be good) and in any case..if a guest wants to turn it of it means the guest does NOT want Ac..so why should it turn on automatic?!

Convenient gym open 24/7 with nice view, beautiful location, clean.nice breakfast with good choice( considering the category of the hotel) beautiful decoration idea of the ceiling in the room with the" dubai map"

Stayed in January 2023

I booked the hotel for my parents and they were completely satisfied with the quality of the hotel itself and its services. The staff was friendly and accommodating, especially Kamala and Sofia went above and beyond to ensure that my parents had a pleasant stay.

Stayed in January 2023

The male receptionist at our check-in was very unfriendly. He didn't smile or welcome us with kind words. He asked us to pay the room upfront, which is very uncommon, and didn't show any sympathy when my card didn't work at first. The whole situation soured the beginning of our vacation and made me question if the hotel was the right choice. Luckily the incredible breakfast team made up for it.

The best thing about this Hotel is its location. As Dubai is a basically a bundle of big streets, we really appreciated being close to the Dubai creek waterfront. This allowed us to stroll along the clean and peaceful harbour promenade that comes with a couple of restaurants and a souk that is much less busy than the well known ones. Still, it's calm and rather quiet, and just a 10-minute walk from a metro stop where both Dubai metros intersect. There was a big variety of breakfast and the breakfast team was incredibly nice, courteous, and constantly cleaning up. We loved the clean pool with a view, which also had a nice temperature (and a life guard in case of emergency). Also, they have a tour/experience booth there with a very friendly lady that helps you book tours and gives advice on what to do and how to get there.

Stayed in January 2023