Al Maktoum Road Al Wasl District, Near Al Ghurair Mall, Dubai, United Arab Emirates
#271 of 592 hotels in Dubai
Guests' ChoiceBased on 1372 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
7.8
Facilities
8.0
Staff
8.2
Value for money
7.8
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 March 2023
Abdulmonem
Saudi ArabiaChoices in breakfast very limited.
Stayed in March 2023
Reviewed: 31 March 2023
Sunil
United Arab EmiratesRoom and it’s ambiance
Stayed in March 2023
Reviewed: 29 March 2023
Azharul
Bangladeshi liked location and its offer it was amazing food stuff are good
everything I liked reception stuff location foos
Stayed in March 2023
Reviewed: 28 March 2023
Mohammad
IranMaybe variety of food for breakfast
Location of hotel, cleaning, and capacity of room
Stayed in March 2023
Reviewed: 26 March 2023
Aaron
UgandaAll was well
The apartment was good, spacious and clean
Stayed in February 2023
Reviewed: 24 March 2023
Aziz
KenyaLOCATION WAS EXCELLENT,WALKING DISTANCE FROM AL GHURAIR MALL CLEAN ROOMS OUTSTANDING BREAKFAST BUFFET
Stayed in February 2023
Reviewed: 22 March 2023
Adeel
United KingdomI expected alot better breakfast.
very clean, services are always on time. location was absolutely spot on.
Stayed in March 2023
Reviewed: 21 March 2023
Shukry
Iraqfriendly workforce and staff
Stayed in March 2023
Reviewed: 20 March 2023
Ramesh
United StatesJust dont use the concierge selling travel tours - that was a scam. Charged us AED 370 per ticket to Museum of the Future which costed only AED 149 at the door
Location was central - aweseme I would definitely rent this again
Stayed in March 2023
Reviewed: 18 March 2023
Jai
United Kingdomno early check in facility
location and services around the hotel
Stayed in March 2023
Reviewed: 18 March 2023
Muzamil
PortugalNothing
Good rooms
Stayed in February 2023
Reviewed: 15 March 2023
Mohammad
IranIt took a while to provide what we need. for example, there was not a hairdryer in the room and aftar 3 times reminding, they provide us one. Moreover, there supposed to be a washing machine in our room (according to the list of facilities of room in booking.com) but there was not any in our room.
Staff were friendly and the cleanliness of room and whole hotel was okay. It was very well that we had a free parking lot in the hotels parking.
Stayed in March 2023
Reviewed: 15 March 2023
Riyas
Sri LankaBreakfast could add more varieties
Everything was good , Staffs were amazing
Stayed in March 2023
Reviewed: 12 March 2023
Shafiul
BangladeshRoom cleaning is not upto the mark. Some times good some time bad
Breakfast is poor.
Stayed in March 2023
Reviewed: 8 March 2023
Abu
BangladeshWaiting
Location
Stayed in March 2023
Reviewed: 7 March 2023
Shahid
TanzaniaBreakfast not so good.
Overhall good and decent hotel with good location.
Stayed in March 2023
Reviewed: 2 March 2023
Talia
United Statesthe room
the room is big and clean
Stayed in February 2023
Reviewed: 1 March 2023
Kabayantayo
Philippinesnothing
room was spacious and the room service were excellent. it was clean and huge bathroom. it has also balcony viewing the old souq.
Stayed in February 2023
Reviewed: 27 February 2023
Sharon
GhanaApartment number 521 is a cross the garbage which smell , you don't smell in the apartment but on the corridor you do. this room had burns on the carpets , cracks in the walls , it look like this specific apartment isn't well maintained. we had 2 apartments and the second one was well maintained. location of the hotel is off city, meaning if you planning to take Taxi take under consideration there is traffic in Dubai, for example it will take ~ 35min to Dubai Mall.
we were in a 2 bedrooms apartment, the apartment was big and specious. beds were very comfortable. Metro (red line) in near by , around 400 Meter, there is also green line metro near by. location depending where you would like to visit and see , it's more a resident area , off the city. there is a supermarket 2 min away and mall with big supermarket ~ 5 min walk away.
Stayed in February 2023
Reviewed: 25 February 2023
Roselyn
United Arab Emiratesthe staff and placed..so clean
the staff is accommodating specially her name is Victoria she is very helpful
Stayed in January 2023
Reviewed: 25 February 2023
Reza
MauritiusBreakfast lacks variety. Every day it's almost the same thing eg Chop Suey veg. , Non veg, Fish. It could be changed to eg Black beans, Sweet and Sour to make a difference.
Check in was quick. Well received by Jamil and Asma from Front Desk who were very polite and professional. Spacious rooms for the apartment. The location is good, within minutes to Gold souk and other commercial centres. Al Ghurair is just round the corner. Many nearby restaurants If you are looking for something quick to eat. Finding a taxi by yourself was difficult unless you download Uber and Careem. Special mention to Arjun the security guy who was so helpful to find a taxi each time we had to go out as we were a family of 5.
Stayed in February 2023
Reviewed: 25 February 2023
Aisha
United Arab EmiratesNot ebough breakfast selection amd very untidy and busy at nbreakfast
There was a staff memmber who decorated our bedroom braurifully for our anniversary really made it special...thank you!
Stayed in December 2022
Reviewed: 21 February 2023
Poonam
TanzaniaI like staying in Hyatt as it gives me comfort
Hyatt never lets you down. Amazing hotel and facilities.
Stayed in November 2022
Reviewed: 21 February 2023
Rumyana
BulgariaWe stayed at a two-bedroom apartment. Furnitures were old and amortised. Kitchen was not well equipped. View from the apartment was unpleasant (backyard). Lifts are quite busy and you have to wait a lot in pick hours.
The hotel is close to the metro station. Access to downtown is easy and quick with the metro. The lobby is nice, staff was friendly and helpful. There are plenty of supermarkets and restaurants in the area.
Stayed in February 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content