Deira, Dubai, United Arab Emirates
#394 of 713 hotels in Dubai
Guests' ChoiceBased on 3006 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
7.9
Facilities
8.2
Staff
8.4
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 22 April 2024
Asif
Pakistanwhen room opened there was smell in the carpet like wet. Breakfast was at rooftop cheap no variety of food and quality as well not like 5 star. Most of things were exhausted at 10:00 am. but the staff was very efficient. i suggest to all go to ground floor buffet breakfast don’t make mistake of rooftop.
Stayed in April 2024
Reviewed: 20 April 2024
Najah
United StatesFood is the best
Stayed in April 2024
Reviewed: 19 April 2024
Nawazc
Saudi ArabiaPrice change daily
Value for money
Stayed in April 2024
Reviewed: 16 April 2024
Ruchi
IndiaGood property, staff, location, staff.
Stayed in February 2024
Reviewed: 15 April 2024
Kayondo
UgandaHonestly I think I like everything by now .
Location was great . I could walk to the Deira market to do my shopping.
Stayed in March 2024
Reviewed: 12 April 2024
Waqas
QatarTwin bed mattress join together to make as king bed Noice issue on lower floor
Kabir Front offfice manager nicly maange the issue we had with our rooms,later on our stay was comfortable Nice of him to keep checking with us whole time
Stayed in April 2024
Reviewed: 7 April 2024
Rebecca
United KingdomSwimming pool area looked tired not up to standard of the rest of the hotel
Very clean of a very high standard
Stayed in April 2024
Reviewed: 4 April 2024
Yousef
KuwaitProviding transportation from the hotel to Naif Souq. It will be a free service from the hotel every hour.
Stayed in January 2024
Reviewed: 1 April 2024
Moshi
TanzaniaRevolving restaurant front desk attendants were not welcoming, staring at me as if I was lost and as if I was at the wrong place! In a short words “determinative”
Warm welcome from the front desk attendants and potters Room set up and cleanliness
Stayed in March 2024
Reviewed: 29 March 2024
Mann
IndiaReceptionist Natasha at check in counter was very welcoming. Ram@ housekeeping was great. He ensured that we get a cleaned room every time we were back from sightseeing. Room service guts were great in their service.
Stayed in March 2024
Reviewed: 23 March 2024
Mohamed
OmanNothing noticed. May be couldn’t notice if any, with all the positivities around.
One of the oldest & iconic property in dubai. The property still getting maintained with its original legacy, exceptional service from staff reflecting the top quality training each one must have received. Kudos to the management. The Suhoor (Ramadan) food they served to the room, again was exceptional, truly delighted with the delivery staff explaining each item. A unique feeling 😊🌹
Stayed in March 2024
Reviewed: 19 March 2024
Alzaidmoh87
KuwaitEverything was good
The hotel is good, overlooking the port, and very close to the old market and the gold market. You can go there on foot if the weather is good, The room size is very suitable, and the workers are very welcoming.
Stayed in March 2024
Reviewed: 14 March 2024
Yifan
United StatesThe breakfast is expensive
Stayed in February 2024
Reviewed: 13 March 2024
Salah
United Arab EmiratesThe breakfast food varieties were good but could be better!!
All good, from checking in desk to room and staff are all exceptional and ready to support with smile. Location is very close to several locations like souq Naif and other heritage places Very good value for money
Stayed in March 2024
Reviewed: 13 March 2024
Lu
KuwaitNice breakfast buffet, friendly concierge service team, especially Mr. Yasir! Great front desk thanks ,Yolla!
Stayed in March 2024
Reviewed: 10 March 2024
Nimrod
IndiaAl Dawaar revolving restaurant was great experience and staff in the hotel were very Jovial
Stayed in March 2024
Reviewed: 9 March 2024
Theng
ChinaSo little taxis. Their private car was very expensive from their hotel to dubai mall: 80 dhirams
Stayed in March 2024
Reviewed: 7 March 2024
Ron
NetherlandsLocation not a huge issue but little away from all attractions
Great revolving restaurant on top floor a must do..Furtheron around 6 other food and barplaces
Stayed in March 2024
Reviewed: 5 March 2024
Eyad
Saudi ArabiaI was disappointed about the refregator because it was close and I couldn’t but my water inside to have cold water. It made me feel uncomfortable.
The location was good and the view was amazing
Stayed in March 2024
Reviewed: 3 March 2024
Muhaned
United StatesA lot of adding fees.
Everything is 5 stars rate.
Stayed in March 2024
Reviewed: 28 February 2024
Mhd
CanadaMaan and the front desk team were very helpful. Also Daniel from the bell team was very helpful as well
Stayed in February 2024
Reviewed: 25 February 2024
Abdoulaye
United StatesNothing to report
Thé breakfast was better two years ago
Stayed in January 2024
Reviewed: 18 February 2024
Omar
MalaysiaLocation and staff friendliness
Stayed in February 2024
Reviewed: 16 February 2024
Agey
AustraliaThe massage was not value for money, it was average but expensive for the quality of massage provided.
Breakfast was great, room was setup with a table and chair to use as an office to attend my Zoom meeting. overall it was excelent
Stayed in January 2024
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