Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates
#39 of 706 hotels in Dubai
Guests' ChoiceBased on 6844 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
9.3
Staff
9.4
Value for money
8.7
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Gamil
ZambiaClear and comfortable
Stayed in April 2024
Reviewed: April 19, 2024
Hatem
Saudi Arabiacleanliness
breakfast,location
Stayed in April 2024
Reviewed: April 19, 2024
Mohammed
Saudi ArabiaNa
Amazing hotel and great staff
Stayed in April 2024
Reviewed: April 18, 2024
Ruhid
QatarWaiter staff at breakfast lacked experience, poor service for the type of hotel. Not a deal breaker but hectic service and forgotten orders
The decor and smells and cleanliness
Stayed in April 2024
Reviewed: April 15, 2024
Selin
Saudi Arabia"We thank the Kempinski family very much for making our first vacation with my little son unforgettable. The direct entrance to the mall from the hotel was the biggest factor in our choice, and I realized that we made a very correct decision. Room cleanliness, reception service, and breakfast were superb. Especially, I would like to thank Ms. Begüm, Mr. Muhammed Ali, and Mr. Özgün."
Stayed in April 2024
Reviewed: April 14, 2024
Shifeng
Norwaythe shower in our room took much longer time to have the hot water.
love the location, interior of the hotel and our room. The room were specious and modern exactly as shown on the pictures. The futon bed was perfect for our family. Direct access to the Mall of Emirates that i love the most
Stayed in April 2024
Reviewed: April 14, 2024
Ahmed
United Arab EmiratesNothing..
Everything..
Stayed in April 2024
Reviewed: April 10, 2024
Hariharan
AustraliaLack of towel rack to dry your towel.
Room was nice and clean. Slightly dated however provided comfort.
Stayed in March 2024
Reviewed: April 8, 2024
Yan
Hong KongNo
Perfect location. Connecting to the mega Mall of Emirates where you can spend a week there without the need to go elsewhere. Dubai indoor ski is just next door to the hotel. Staff service is very professional and helpful. Handle request on timely basis and good problem solver. We are staying at the Deluxe room with twin beds and an extra sofa bed for myself, my husband and my boy. Very spacious with a small dining area.
Stayed in April 2024
Reviewed: April 7, 2024
Azadi
CanadaShower equipments , taps . .
Location Caring Staff Cleaness
Stayed in April 2024
Reviewed: April 7, 2024
Hove
United KingdomSlight criticism we booked for 4 people however we got one room with one bed and a sofa bed. The sofa bed was very uncomfortable. We asked for a comfortable bed/ mattress and we got a comfortable single bed which was fine but only one person could sleep on the single bed. This meant there 3 of us on one bed. Sharing a bed with children is not such a great idea as you know.
I liked the friendly, professional and hardworking staff. They couldn’t do enough for us. It was first class service. We only had breakfast at the hotel so can’t rate the other meals. However the breakfast had a wide variety and the service was great.
Stayed in April 2024
Reviewed: April 7, 2024
Sunetta
ThailandGood location, connected to Mall of Emirates .. staff very helpful ..
Stayed in April 2024
Reviewed: April 5, 2024
Maxim
RussiaBreakfast could be better
Location
Stayed in April 2024
Reviewed: April 5, 2024
Lamia
United KingdomNothing
Everything
Stayed in January 2024
Reviewed: April 4, 2024
Teoctist
RomaniaEverything! The location, the ameneties, the service, cleanliness, the room! Also loved the Executive lounge!
Stayed in April 2024
Reviewed: April 4, 2024
Carlos
BrazilThe location is a little bit faraway from Dubai Mall area, where everything happens in Dubai.
Breakfast (or brunch excelent.
Stayed in April 2024
Reviewed: April 1, 2024
Talal
OmanNOTHING
VERY GOOD SIZE OF BEDROOM
Stayed in March 2024
Reviewed: March 31, 2024
Fatima
United Arab EmiratesSpectacular service, very central. The hotel is within/attached to the mall of emirates. Great restaurants, entertainment, amenities and services Great view from the bedroom into the skii slopes, neat and incredibly spacious. It was an experience filled with excitement and pure luxury.
Stayed in March 2024
Reviewed: March 29, 2024
Stephen
United KingdomNothing.
As a 5 adult family on our first trip to Dubai we liked the location of the hotel as a base especially being able to use the metro to visit all the sights. All facilities were great. We also loved the fragrant smell throughout the complex!
Stayed in March 2024
Reviewed: March 27, 2024
M
United Arab Emiratesroom perfect and thats for upgrading
Good amzaing
Stayed in March 2024
Reviewed: March 27, 2024
Efstathia
United KingdomExcellent location , comfortable size rooms
Stayed in March 2024
Reviewed: March 27, 2024
Cnh
United KingdomThe gym doesn't have a luxury feel but it has everything you need. They don't allow kids in the main pool so the pool becomes boring for children quite quickly. But I still would recommend this hotel it's great.
The location of is perfect very central. It feels like a home away from home. The rooms are very well thought out and the lay out makes sense Rooms are sound proof and comfortable. Cleaning staff is amazing Danshukhbhai and Tek did such a wonderful job !
Stayed in March 2024
Reviewed: March 26, 2024
Alexander
GermanyGreat experience!!!
Stayed in March 2024
Reviewed: March 25, 2024
Laila
EgyptAll is very good
Service quality , professional and friendly staff specially the reception team were very helpful and understanding ,location is very convenient and food quality .
Stayed in February 2024
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