close to the train station and other amenities

Nice and clean hotel, friendly staff and very convenient location.

Stayed in March 2023

clean, spacious room and comportable

Stayed in March 2023

Bath room - require to be with Shower curtain, Glass partition is not adequate enough to cover the spill of the water Room require more light or celling light Some reception staffs require proper training of customer service. If they are new, require trainee tags

Room - Very comfort, spacious Breakfast - Excellent and lots of variety Location - walking distance to metro and shops / food stores Bell Boys - fantastic and very helpful

Stayed in March 2023

I booked online with an option to pay at the property. However, my card was charged before checking in. I called the property to verify and I was advised by Sarah that the deduction has been done because the rooms are running out. I don't mind charging my card prior. Hence, I suggest calling the guest first before charging the card as a courtesy.

The room, food, and location are perfect

Stayed in March 2023

good location, very kind staff

Stayed in March 2023

one taste facilitates

location ,price for value

Stayed in March 2023

lobby not enough seats

court yard beautiful

Stayed in March 2023

Great hotel and staff great view 23rd floor

Stayed in March 2023

Most of the resident are from India and they never comply with the hotel regulations

Breakfast should be improved and number of lifts are too little.

Stayed in March 2023

Two things. 1. The hotel has 200 rooms, but only 2 lifts/ elevators. The wait time for the lift is extremely high. You'll have to wait may from 5 mins to 15 mins. During breakfast/lunch and dinner this time can go up to 15 to 20 mins. I know it's a minor inconvenience but if you are in hurry to go somewhere, this will be a problem. 2. The hotels have the rule to check out guests at 12pm. But if you see Dubai flights, most of the outbound flights to frequent visitor countries are at night. I knew for a fact that the room was not booked, all the hotel staff had to do was help me out to extend my checkout by 4 to 6 hours without any extra charges. I know it's all business, but the hotel business is called hospitality for a reason. although they gave a discount for half a day charge for 6 hours, but still I would have preferred they just gave 6 hour extension without any charges.

The room was very good. View was amazing. Location is also good. easily accessible to many other locations. Staff were extremely nice and very helpful all the time. The food by Cheff Hamza and team was amazing. Cheff Hamza is always in the buffet room, helping out the guests and catering to their needs. Amazing guy.

Stayed in March 2023

There are a lot of bars in this hotel and those are open till 4 am. You can hear the loud sound in your room if you stay in 2-6th floor. After 9 pm, it's not advisable for family to roam in the lobby of the hotel, due to lot of crowd movement to the bars. No microwave oven.

Location, cleanliness, facilities, free wifi.

Stayed in March 2023

Very slow and crowded lifts.

Great location, welcoming staff, cleanliness

Stayed in March 2023

Lifts are not sufficient. Peak times need to wait for the elevators.

Perfect Location, little far from metro station but manageable.

Stayed in March 2023

only 2 silly lift and so many guests

Stayed in March 2023

the hotel was overwhelmed with two big groups of people coming in the same time I did. many were rude. stepping in front trying to board elevator. stepping in front when at front desk. I was never going to return as those are not the type of clients a hotel want. after 3-4 days of watching these obnoxious people push child and play loud phone calls. in breakfast room etc they slowly left. The people who remained were similar to previos stays. international from all over, many Indians, Arabs, Europeans etc eclectic international. that was great. your behind the lobby desk people were not good manage the chaos from the crowded time. your elevators can’t handle the busy times

the wait staff was exceptional. from restaurants to lobby to swimming poll ]

Stayed in March 2023

noise on the bar in the hotel

Location, cleanliness, value of money

Stayed in February 2023

nothing

Right from the time you check in where the reception staff and the bell staff made you comfortable. All the reception staff Nipuna, Anmol,Faisal, Jameela were exceptional in welcoming me. over all staff relations were very good.

Stayed in February 2023

Reception need more staff to attend the guests. Only 2 Lifts that are too small for such big hotel.

location is good near the metro and Meena bazar

Stayed in March 2023

nothing

Room was good, clean and AC working good. All fitting was ok, sleepers was not available but provided very fast. Food was good. Check in and check out was very smooth. I will stay again this hotel.

Stayed in February 2023

The location is good

Stayed in March 2023

Kettle didn’t work and no hot shower because they didn’t tell me to pug in the water heater

Stayed in March 2023

Value for money and good veg food

Stayed in March 2023

Disco Lounge in the hotel, makes hotel, not for couples friendly, specially at night.

Location

Stayed in March 2023

good

Stayed in February 2023