Reviews of Media One Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Dubai Media City, Dubai Media City, Dubai, United Arab Emirates
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Reviewed: September 8, 2025 · Stayed in September 2025
Verified reviewReviewed: September 8, 2025 · Stayed in September 2025
Verified reviewReviewed: September 8, 2025 · Stayed in September 2025
Verified reviewReviewed: September 6, 2025 · Stayed in July 2025
Verified reviewReviewed: September 5, 2025 · Stayed in September 2025
Verified reviewEverything was excellent, from valet parking to warm smiles at check in and fabulous welcome drinks.
Hello Jessica, Thank you so much for your wonderful feedback and perfect ratings across all categories! We’re truly delighted to hear that you enjoyed everything—from the valet service and warm welcome to the check-in experience and welcome drinks. It was a pleasure having you with us, and we hope to welcome you back again very soon! Warm regards, Ahmed Front Office Manager
Hello Jessica, Thank you so much for your wonderful feedback and perfect ratings across all categories! We’re truly delighted to hear that you enjoyed everything—from the valet service and warm welcome to the check-in experience and welcom… Show more
Reviewed: September 5, 2025 · Stayed in August 2025
Verified reviewReviewed: September 5, 2025 · Stayed in August 2025
Verified reviewReviewed: September 4, 2025 · Stayed in September 2025
Verified reviewLocation, breakfast. Devi ( at the breakfast) and Valentina( at reception) were very courteous and helpful.
House keeping and room service could have been better
Hello Sundeep, Thank you very much for sharing your feedback following your recent stay with us. We are delighted to know that you enjoyed our location and breakfast, and we truly appreciate your kind words about Devi and Valentina – we will make sure to share your compliments with them. We have also taken note of your comments regarding housekeeping and room service. Please rest assured that your feedback has been shared with the concerned team for improvement. We value your loyalty and look forward to welcoming you back for an even better experience. Regards, Ahmed Front Office Manager
Hello Sundeep, Thank you very much for sharing your feedback following your recent stay with us. We are delighted to know that you enjoyed our location and breakfast, and we truly appreciate your kind words about Devi and Valentina – we wi… Show more
Reviewed: September 4, 2025 · Stayed in September 2025
Verified reviewReviewed: September 3, 2025 · Stayed in August 2025
Verified reviewReviewed: September 3, 2025 · Stayed in September 2025
Verified reviewReviewed: September 3, 2025 · Stayed in August 2025
Verified reviewThe room and its cleanliness
The hotel is very beautiful
Hello Naila, Thank you so much for your wonderful feedback and perfect ratings across all categories! We’re truly delighted to hear that you appreciated the style and respect of our reception team, as well as the cleanliness and beauty of the hotel. Your kind words mean a lot to us. It was a pleasure having you with us, and we hope to welcome you back again very soon! Warm regards, Ahmed Front Office Manager
Hello Naila, Thank you so much for your wonderful feedback and perfect ratings across all categories! We’re truly delighted to hear that you appreciated the style and respect of our reception team, as well as the cleanliness and beauty of… Show more
Reviewed: September 2, 2025 · Stayed in August 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewStaff has been very emphatic and reactive.
Hi Christophe, Thank you for your kind words! We’re delighted to hear our staff were empathetic and responsive during your stay. We look forward to welcoming you back soon! Regards, Ahmed - Front Office Manager
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewModern hotel and room. Very clean and well equipped. Very friendly, helpful and professional staff. Amazing breakfast with choice from the menu and buffet. Nice swimming pool area, bar and restaurant, gym etc. Could check in our room earlier for free.
The room smells like wet carpet.
Hi Nadege. Thank you for your wonderful feedback! We’re glad you enjoyed our modern rooms, facilities, and the friendly service from our team. It’s great to hear you appreciated the breakfast options and early check-in. We apologize for the inconvenience caused by the wet carpet smell in your room and will address this with our housekeeping team to ensure it’s resolved. We look forward to welcoming you back for an even better stay! Regards, Ahmed - Front Office Manager
Hi Nadege. Thank you for your wonderful feedback! We’re glad you enjoyed our modern rooms, facilities, and the friendly service from our team. It’s great to hear you appreciated the breakfast options and early check-in. We apologize for th… Show more
Reviewed: September 1, 2025 · Stayed in July 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewThe last time I was at the hotel, I had complained about a couple of things. This time, when I checked in, they surprised me by upgrading my room. It was very nice of them.
I absolutely adore this hotel and will make it my go-to destination every time I visit Dubai. While I understand that the hotel isn’t new, there are a few minor issues that require attention.
Hi Mohama, Thank you so much for your wonderful feedback and continued loyalty! We’re delighted to hear that you enjoyed the room upgrade and that Media One Hotel is your go-to choice in Dubai. We truly appreciate your understanding regarding the minor issues and assure you that we are continuously working to improve our facilities for a better guest experience. We look forward to welcoming you back on your next visit! Regards, Ahmed - Front Office Manager
Hi Mohama, Thank you so much for your wonderful feedback and continued loyalty! We’re delighted to hear that you enjoyed the room upgrade and that Media One Hotel is your go-to choice in Dubai. We truly appreciate your understanding regard… Show more
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewThank you so much for your wonderful review and for taking the time to share your experience with us. We're thrilled to hear that you had a great stay and truly appreciate your kind words about our team. We’re especially glad that Ashutosh made a positive impression—your recognition will definitely be shared with him and the rest of our staff. We also take note of your feedback regarding location and value, and we’re continuously working to enhance every aspect of our guest experience. Looking forward to welcoming you back again soon! Regards, Ahmed Front Office Manager
Thank you so much for your wonderful review and for taking the time to share your experience with us. We're thrilled to hear that you had a great stay and truly appreciate your kind words about our team. We’re especially glad that Ashu… Show more
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewAs usual nice n clean
All fine
Hello Abhishek, Thank you for the great feedback and perfect scores! We’re happy you enjoyed your stay and look forward to welcoming you back soon. Regards, Ahmed Front Office Manager
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewMina was the best receptionist. She is very helpful and proactive in ensuring pleasant stay.
Hello Dmitry, Thank you for your wonderful feedback and perfect scores. We’re glad Mina made your stay pleasant, and we look forward to welcoming you back again soon! Regards, Ahmed Front Office Manager
Reviewed: August 29, 2025 · Stayed in July 2025
Verified review