The extra bed in the room was quiet hard and slightly uncomfortable

The hotel was very clean in every aspect. Hotel staff were very friendly and willing to help. Interior of hotel was fabulous

Stayed in March 2023

I had dinner bed and breakfast. The breakfast is amazing but there wasn't much choice for dinner and with so many lovely restaurants in dubai I would probably not do this again.

The staff at this hotel are very welcoming and helpful. Ots in a great position. They upgraded my room from a deluxe room to a suite which was perfect. It had a big lounge and dining room as well as a bedroom. Great for a family going on holiday.

Stayed in March 2023

Food, needs improvement. The choice and quality are below expectations

The staff was very nice, they upgraded my room and accommodated early check in which was very convenient as i traveled with baby.

Stayed in March 2023

AC not cooling properly.

Room on Burj side.

Stayed in March 2023

1. The pillows were not the best. 2. the screen on the other side of the road was emitting extremely bright light at night to the room because the ad displayed had a white background.

1. Breakfast buffet was great, food was delicious. 2. Staff were accommodating. 3. Room was cozy and mattress was comfortable. 4. Very good location. 5. Good deal for versus expense.

Stayed in March 2023

breakfast definitely, also the lock on my door was broken.

location was great so does the service.

Stayed in March 2023

clean and efficient

Stayed in March 2023

The window was translucent to the bedroom so would wake my family when bathroom light was switched on.

The room amenities

Stayed in February 2023

Food was not great for breakfast, or room service. Poor selection, poor quality Wifi in the room is not useful for work. Needs serious upgrade to allow professionals to work form room when needed

Great location. Nice basic work hotel. Staff is good and helpful. Clean. Practical GYm is ok (not great) - might need some upgrade. Pool was closed

Stayed in March 2023

customer service

Stayed in March 2023

The receptionist (Mohamed) should be more welcoming any request, I felt he was taking my request to print some papers (although I asked for the business center) in a dull way

Location, Clean and comfi

Stayed in March 2023

Pool drinks service was horribly expensive for simple packaged products. My first set of drinks I thought was affordable - a freshly blended juice and a freshly made iced coffee only came to 50dhs. Very good price. However, I then ordered a can of coca cola and a bottle of water and was charged 55dhs! How can a couple of products which cost just 2-5dhs in any store, possibly be charged even more expensive than freshly made juices and coffees!? I travel to Dubai for a few days every couple of weeks and used to live in UAE so I know any hotel would charge just maybe 20dhs for this order.

Very clean, comfortable and spacious rooms. Good bathroom. The pool is great and offers views right across Dubai. Look north to Burj Khalifa, west to Burj Al Arab, South towards the big wheel and barasti area.

Stayed in February 2023

don't trust the hotel's travel agent, everything can be conveniently purchased and checked without this intermediary

pool and room layout thanks for providing drinking water all time

Stayed in February 2023

Excellent

Ideal location

Stayed in February 2023

NA

Needs were accommodated

Stayed in February 2023

old and the room is small

clean

Stayed in February 2023

We had half board but dinner was not always child friendly when it was a buffet. When there is children, ALWAYS have pizza, plain or cheesy pasta, fries, chicken nuggets or burgers. Can never go wrong with this. Would have been a 10 out of 10 but the childrens selection of dinner let the hotel down.

The location was very good, only 20 minutes taxi from all the major tourist attractions. We arrived around 9:30-10 in the morning and staff were friendly and very helpful. Room was tidy and clean throughout and house keeping always kept it that way. Rooftop pool was clean and tidy all the time and was accessible even when our room was not ready yet which was great for the kids. Overall, great first experience in Dubai for me and my family and Metropolitan Hotel made sure I had a good stay and was looked after. Definitely would stay here again.

Stayed in February 2023

the room so smell and very expensive

clean and all purposes are there

Stayed in February 2023

the red lion pub is great however there is no way to avoid the smokers inside the pub. Also the mattress was a bit to hard for my taste and it had very strong springs you could really feel.

the staff is really friendly, the pool area is great (sun all day) and the location is okay with a doable walk to the metro

Stayed in February 2023

The location is excellent, parking is available, and everything is beautiful

The hotel is comfortable to stay in, and it is characterized by the spaciousness of the reception and the cleanliness of the rooms, in addition to its special price

Stayed in January 2023

N/A

Breakfast was good

Stayed in February 2023

Inconsideration of a specific business centre staff member who very rudely and unprofessionally disturbed me whilst I was delivering a live session online. I was considering to host a conference at this hotel until this incident that completely put me off their Business services. My colleague informed the gentleman that I was live online yet he proceeded to tell us off for using the space, despite the fact that we had sought permission to be located there. We ordered room service for breakfast on our last morning and unfortunately it was a let down. The croissants were rock hard and tasteless. Do not recommend the breakfast bakery items.

The checking in staff were great. The room was lovely. The location was great. The cleaning staff are so friendly and happy, it shows they love their job and are treated with respect for them to be so happy at work. Everyone should have a chance to meet Alice. An amazing member of the cleaning team who always has a smile on her face! Macdonalds opposite helps for those late night cravings!

Stayed in February 2023

I was there only one night and found nothing unappealing in any way. Didn't get a chance to try breakfast as had to leave too early.

Well-sized rooms, great bathroom, and quiet. Good location and helpful staff.

Stayed in February 2023

The break fast can be better

Stayed in February 2023