Reviews of One&Only The Palm Dubai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates
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Reviewed: September 4, 2025 · Stayed in August 2025
Verified reviewStayed in the executive suite with private pool and honestly it was amazing. The size of the room the distance to the beach and on top of all the service.
There is nothing that we didn’t like about the property.
Dear Guest, Greetings from One&Only The Palm, Dubai, Thank you for sharing such incredible feedback. We are thrilled to hear that your experience in the Executive Suite with a private pool exceeded all expectations—from the room size to the proximity to the beach and, most importantly, the service you received. It is truly rewarding to know that every aspect of your stay was flawless, and we cannot wait to welcome you back for another unforgettable experience. Warmest regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai, Thank you for sharing such incredible feedback. We are thrilled to hear that your experience in the Executive Suite with a private pool exceeded all expectations—from the room size … Show more
Reviewed: September 4, 2025 · Stayed in August 2025
Verified reviewReviewed: September 3, 2025 · Stayed in August 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewFrom the moment we arrived, the staff made the experience outstanding – warm, attentive, and genuinely caring. The resort itself is stunning, set in a beautiful and peaceful location on The Palm. Unlike many other Dubai hotels, it never felt crowded; the design gives you space, privacy, and a sense of calm. The setting is breathtaking with manicured grounds and wide open areas that create a truly relaxing atmosphere. Everything feels carefully thought out to provide comfort without the rush or noise you find elsewhere. The biggest highlight was without a doubt the staff – every interaction was first-class, making the stay feel personal and memorable. A perfect place to unwind and enjoy Dubai at its most serene.
Liked everything
Dear Valued Guest, Greetings from One&Only The Palm, Dubai. Thank you for taking the time to share such heartfelt feedback. We are truly delighted to know that your experience with us was marked by warmth, attentiveness, and genuine care from the team. It brings us great pride to hear that the tranquility of our resort, with its serene setting and thoughtful design, offered you the privacy and sense of calm you were seeking. Your kind words about our colleagues mean the world to us, as it is their passion and dedication that transform each stay into something truly personal and memorable. We look forward to welcoming you back soon, to once again offer you the perfect sanctuary to unwind and enjoy Dubai at its most serene. Warmest regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Valued Guest, Greetings from One&Only The Palm, Dubai. Thank you for taking the time to share such heartfelt feedback. We are truly delighted to know that your experience with us was marked by warmth, attentiveness, and genuine c… Show more
Reviewed: August 27, 2025 · Stayed in August 2025
Verified reviewReviewed: August 25, 2025 · Stayed in August 2025
Verified reviewWe had an unforgettable stay at One&Only The Palm Dubai for my wife’s 50th birthday. A special thanks to Leon and our amazing butler Sujth for the thoughtful surprises, flowers, upgrade, and warm care that made our celebration truly special. The whole team was wonderful — we will gladly return!
Dear Guest, Greetings from One&Only The Palm, Dubai, We are truly delighted to know that your wife’s milestone celebration was made unforgettable with us. It is heartwarming to read your kind words about Leon, Sujith, and the thoughtful touches that made the occasion so special. Your appreciation will be shared with them and the entire team, who take great pride in creating such memorable moments. We look forward to welcoming you back soon for more cherished celebrations. Warmest regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai, We are truly delighted to know that your wife’s milestone celebration was made unforgettable with us. It is heartwarming to read your kind words about Leon, Sujith, and the thoughtf… Show more
Reviewed: August 24, 2025 · Stayed in August 2025
Verified reviewReviewed: August 23, 2025 · Stayed in August 2025
Verified reviewReviewed: August 20, 2025 · Stayed in July 2025
Verified reviewthe service is impeccable, and the room amenities were exceptional.
The breakfast was okay.
Greetings from One&Only The Palm, Dubai, Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed our location, impeccable service, and exceptional room amenities. Your kind words about our team mean a great deal to us. We have also noted your feedback regarding breakfast and will share it with our culinary team as we continuously strive to enhance our offerings. It was a pleasure to host you, and we look forward to welcoming you back for another memorable stay. Warm regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Greetings from One&Only The Palm, Dubai, Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed our location, impeccable service, and exceptional room amenities. Your kind… Show more
Reviewed: August 20, 2025 · Stayed in August 2025
Verified reviewThe restaurant named stay. Below expectations
Dear Guest, Greetings from One&Only The Palm, Dubai, Thank you for sharing your feedback following your stay with us. We are delighted to hear that you enjoyed your overall experience and found our staff, facilities, and comfort to your satisfaction. We do note your comment regarding the restaurant Stay, and we truly appreciate your feedback. Rest assured, we will share this with the culinary team to help enhance the dining experience for our guests. We look forward to welcoming you back soon for another memorable stay. Warm regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai, Thank you for sharing your feedback following your stay with us. We are delighted to hear that you enjoyed your overall experience and found our staff, facilities, and comfort to yo… Show more
Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewNormal
Only the pool with private room
Dear Guest, Greetings from One&Only The Palm, Dubai, Thank you for taking the time to share your feedback regarding your recent stay. We are disappointed to learn that your experience did not meet your expectations, particularly regarding our staff, facilities, and overall value. We sincerely apologize for any inconvenience caused and appreciate your comments regarding the pool and private room experience. Your feedback is valuable and will be used to make improvements to ensure a more enjoyable stay for our guests in the future. Warm regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai, Thank you for taking the time to share your feedback regarding your recent stay. We are disappointed to learn that your experience did not meet your expectations, particularly regar… Show more
Reviewed: August 17, 2025 · Stayed in July 2025
Verified reviewReviewed: August 17, 2025 · Stayed in July 2025
Verified reviewReviewed: August 17, 2025 · Stayed in August 2025
Verified reviewReviewed: August 16, 2025 · Stayed in August 2025
Verified reviewReviewed: August 16, 2025 · Stayed in August 2025
Verified reviewno activity, full of lizards
no activity
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you for sharing your feedback regarding your recent stay. We are glad that our team provided a positive experience, but we also note your concerns regarding cleanliness, facilities, location, and value. Your feedback on limited activities and other aspects of the property are important to us, and we will review them carefully to ensure improvements where possible. We hope to have the opportunity to welcome you back in the future and provide a more seamless and enjoyable experience. Warm regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you for sharing your feedback regarding your recent stay. We are glad that our team provided a positive experience, but we also note your concerns regarding cleanliness, facil… Show more
Reviewed: August 15, 2025 · Stayed in July 2025
Verified reviewReviewed: August 13, 2025 · Stayed in August 2025
Verified reviewReviewed: August 11, 2025 · Stayed in July 2025
Verified reviewQuiet and comfortable hotel. Nice rooms and food.
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you for your fantastic review. We’re delighted you enjoyed the quiet, comfortable ambiance, our rooms, and dining options. Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Warm regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you for your fantastic review. We’re delighted you enjoyed the quiet, comfortable ambiance, our rooms, and dining options. Your kind words motivate us to continue delivering e… Show more
Reviewed: August 11, 2025 · Stayed in July 2025
Verified reviewReviewed: August 9, 2025 · Stayed in August 2025
Verified reviewEverything is just perfect
Nothing
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you for your wonderful feedback! We’re thrilled to hear that you found your stay perfect and relaxing, and that our team’s care for the kids made a difference. It means a lot to us to know everything was just perfect for you. We look forward to welcoming you and your family back soon. Warm regards, Rahul Sharma General Manager One&Only The Palm, Dubai
Dear Guest, Greetings from One&Only The Palm, Dubai. Thank you for your wonderful feedback! We’re thrilled to hear that you found your stay perfect and relaxing, and that our team’s care for the kids made a difference. It means a lot … Show more
Reviewed: August 9, 2025 · Stayed in August 2025
Verified reviewReviewed: August 9, 2025 · Stayed in July 2025
Verified review