Reviews of Pullman Dubai Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Marasi Drive, Business Bay, Dubai, United Arab Emirates
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Reviewed: September 7, 2025 · Stayed in August 2025
Verified reviewNot enough pool chairs more restaurants would have been nice
Reviewed: September 7, 2025 · Stayed in September 2025
Verified reviewReviewed: September 7, 2025 · Stayed in July 2025
Verified reviewReviewed: September 7, 2025 · Stayed in August 2025
Verified reviewThe View Was Really beautiful specially at night the buildings and Burj Khalifa illuminating just wow.
Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewReviewed: September 5, 2025 · Stayed in August 2025
Verified reviewReviewed: September 4, 2025 · Stayed in August 2025
Verified reviewReviewed: September 2, 2025 · Stayed in September 2025
Verified reviewReviewed: September 2, 2025 · Stayed in August 2025
Verified reviewLovely rooms
Dear Skye Ashmore, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your room and had a pleasant stay with us. We look forward to welcoming you back to Pullman Dubai Downtown for another memorable experience. Best regards, Pullman Dubai Downtown Team
Dear Skye Ashmore, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your room and had a pleasant stay with us. We look forward to welcoming you back to Pullman Dubai Downtown for another memorable experience.… Show more
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewThe rooms were spotless, and the staff amazing !!!
Dear Stephania, Thank you for your kind words! We are delighted to know you enjoyed our spotless rooms and that our team made such a positive impression during your stay. Your feedback means a lot to us, and we look forward to welcoming you back to Pullman Dubai Downtown for another memorable experience every time. Best regards, Pullman Dubai Downtown Team
Dear Stephania, Thank you for your kind words! We are delighted to know you enjoyed our spotless rooms and that our team made such a positive impression during your stay. Your feedback means a lot to us, and we look forward to welcoming yo… Show more
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewProperty was clean,breakfast was good and have all the necessary amenities in place in a Good location.
Check in was not seamless and there was a confusion about the price we got from booking.com and it took almost 30 minutes to complete the check in procedures,however the duty manager stepped in to situation and offered us a late check out.additionally the turnaround time for any request took a lot of time and multiple reminders which is not a good sign with a property having 5 stars.for example our request for water and to fix the coffee machine etc..
Dear Mohamed, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Dubai Downtown. We truly value your comments, as they help us continuously improve our guest experience. We sincerely regret any inconvenience you may have experienced during your stay and want to ensure your concerns are addressed. Our team will be in touch with you in person to discuss your feedback and explore how we can make your next visit even more enjoyable. Your comfort and satisfaction are very important to us, and we are committed to providing the exceptional service Pullman is known for. Best regards, Pullman Dubai Downtown Team
Dear Mohamed, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Dubai Downtown. We truly value your comments, as they help us continuously improve our guest experience. We sincerely regret any inco… Show more
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewClean , staff were friendly , helpful & knowledgeable
Dear Melissa, Thank you for sharing your feedback. We’re delighted to hear that you found our hotel clean and our staff friendly, helpful, and knowledgeable. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay at Pullman Dubai Downtown. Warm regards, Pullman Dubai Downtown Team
Dear Melissa, Thank you for sharing your feedback. We’re delighted to hear that you found our hotel clean and our staff friendly, helpful, and knowledgeable. Your kind words are greatly appreciated, and we look forward to welcoming you bac… Show more
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewThe staff: helpful and very attentive We didn‘t eat there, but brasserie looks very nice
The pool isn‘t as nice as it seems on the pic, but ok!
Dear Deborah, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed the Burj Khalifa view from your room and found our staff helpful and attentive. We also appreciate your comments regarding the pool and will take them into consideration to improve our guests’ experience. We look forward to welcoming you back for another enjoyable stay at Pullman Dubai Downtown. Warm regards, Pullman Dubai Downtown Team
Dear Deborah, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed the Burj Khalifa view from your room and found our staff helpful and attentive. We also appreciate your comments regarding the pool and will take t… Show more
Reviewed: August 27, 2025 · Stayed in June 2025
Verified reviewReviewed: August 26, 2025 · Stayed in August 2025
Verified reviewWas perfect for location and clean
Spare bed was extremely hard and you could feel springs
Dear Kelly, Thank you for sharing your feedback regarding your recent stay at Pullman Dubai Downtown. We are delighted to know that the property met your needs and provided a comfortable experience overall. We also appreciate your comment regarding the spare bed, and we will take this into consideration to ensure improved comfort for our guests in the future. We look forward to welcoming you back for another enjoyable stay. Warm regards, Pullman Dubai Downtown Team
Dear Kelly, Thank you for sharing your feedback regarding your recent stay at Pullman Dubai Downtown. We are delighted to know that the property met your needs and provided a comfortable experience overall. We also appreciate your comment… Show more
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewThe property was perfect for what we needed.
The spare bed was extremely hard like sleeping on springs
Dear Kelly, Thank you for sharing your feedback regarding your recent stay at Pullman Dubai Downtown. We are delighted to know that the property met your needs and provided a comfortable experience overall. We also appreciate your comment regarding the spare / extrabed bed, and we will take this into consideration to ensure improved comfort for our guests in the future. We look forward to welcoming you back for another enjoyable stay. Warm regards, Pullman Dubai Downtown Team
Dear Kelly, Thank you for sharing your feedback regarding your recent stay at Pullman Dubai Downtown. We are delighted to know that the property met your needs and provided a comfortable experience overall. We also appreciate your comment… Show more
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewReviewed: August 24, 2025 · Stayed in July 2025
Verified reviewReviewed: August 24, 2025 · Stayed in August 2025
Verified reviewAmazing staff, great location, very good room and facilities.
Dear Martin, Thank you for sharing your kind feedback. We are delighted to hear that you enjoyed our staff, location, and the comfort of your room and facilities. Your satisfaction is very important to us, and we look forward to welcoming you back to Pullman Dubai Downtown for another enjoyable stay. Best Regards, Pullman Dubai Downtown Team
Dear Martin, Thank you for sharing your kind feedback. We are delighted to hear that you enjoyed our staff, location, and the comfort of your room and facilities. Your satisfaction is very important to us, and we look forward to welcoming … Show more
Reviewed: August 24, 2025 · Stayed in August 2025
Verified reviewReviewed: August 23, 2025 · Stayed in June 2025
Verified reviewReviewed: August 23, 2025 · Stayed in August 2025
Verified reviewReviewed: August 22, 2025 · Stayed in August 2025
Verified reviewRoom was clean, breakfast was lovely, pool and gym were great too!
Nothing!
Dear Aine, Thank you for choosing Pullman Dubai Downtown and for sharing your feedback. We are delighted to hear that you enjoyed the cleanliness of your room, our breakfast, as well as the pool and gym facilities. We look forward to welcoming you back for another enjoyable stay. Warm regards, Pullman Dubai Downtown Team
Dear Aine, Thank you for choosing Pullman Dubai Downtown and for sharing your feedback. We are delighted to hear that you enjoyed the cleanliness of your room, our breakfast, as well as the pool and gym facilities. We look forward to welc… Show more